Fishergate, York, YO10 4FD, United Kingdom
#89 of 104 hotels in York
Guests' ChoiceBased on 6434 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
8.0
Staff
8.7
Value for money
7.4
Free WiFi
7.8
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End of dialog contentReviewed: 21 March 2024
Sandra
United KingdomNothing to dislike
Ease of access for theatre and York Centre. Quiet comfortable
Stayed in February 2024
Reviewed: 19 March 2024
Julie
United KingdomUnfortunately the pool was closed due to maintenance, we was told before we arrived.
Love this hotel, been 5 times now.
Stayed in March 2024
Reviewed: 18 March 2024
Michael
United KingdomThe fact that it’s cashless. The scrambled eggs are dreadful, overcooked and solid as a rock
A comfortable hotel near the Barbican conference centre and walking distance of the city centre. Good breakfast and comfortable room
Stayed in March 2024
Reviewed: 14 March 2024
Lorna
United KingdomNot let room out until repairs finished
A repair of wall had been started but not finished in toilet/bathroom due to a leak. Did send photos across but no response to these.
Stayed in January 2024
Reviewed: 13 March 2024
Deborah
United KingdomAmbience was lovely
Stayed in March 2024
Reviewed: 11 March 2024
Andrew
United KingdomNo faults found.
Nice, modern, comfortable with an excellent car park.
Stayed in March 2024
Reviewed: 10 March 2024
Joanne
United KingdomThe shower leaked and no mirror by the table and chair to get ready.
It was modern and spacious. Our room was clean.
Stayed in March 2024
Reviewed: 9 March 2024
Gareth
United KingdomAll good
Amazing room and facilities and excellent breakfast and very friendly staff
Stayed in March 2024
Reviewed: 8 March 2024
Philip
United Kingdom£16 to park in their car park. Not a good idea.
More or less everything.
Stayed in March 2024
Reviewed: 8 March 2024
Jordan
United KingdomTv didn’t work even changed the batteries
Stayed in March 2024
Reviewed: 7 March 2024
Dawn
United KingdomLittle tired in the room Carpet stained from near kettle area
Location and parking Good bar
Stayed in March 2024
Reviewed: 7 March 2024
Sarah
United KingdomThe shower tray flooded through the bathroom after only a few minutes in the shower.
Very clean, modern and spacious
Stayed in March 2024
Reviewed: 6 March 2024
Janice
United KingdomBreakfast too expensive
Location great. Breakfast too expensive but good hotel and very modern and large
Stayed in March 2024
Reviewed: 4 March 2024
Samantha
United KingdomNothing
Lovely location Clean nice hotel, only marked down on cleanliness for stain on carpet. Otherwise excellent. Will revisit Looking forward to pool being open
Stayed in March 2024
Reviewed: 4 March 2024
Elizabeth
United KingdomNothing
Value for money and parking was easy and guaranteed
Stayed in January 2024
Reviewed: 4 March 2024
Sonia
MonacoPool being closed
room had great persepective to sit and eat
Stayed in March 2024
Reviewed: 3 March 2024
Kelly
United KingdomWe stripped the bed as we were leaving to save the cleaners but found the mattress topper we had been sleeping on was filthy, as were the pillows. Carpets had been hoovered but were marked and stained all over.
Nice layout, great amenities, thoughtful content in rooms such as iron, hair dryer, tea, coffee, etc. Staff were friendly and very helpful. The service was exceptional. Communal areas were well presented.
Stayed in March 2024
Reviewed: 2 March 2024
Paul
United KingdomBar closes at 12. Not a party animal but I think a hotel should offer the option to either have a late drink or room service. An international hotel chain should offer this.
Great location. Great value for money.
Stayed in March 2024
Reviewed: 29 February 2024
Carole
United KingdomThe hotel is having refurbishment in the swimming pool so some noise at the moment but the hotel did let us no .
The hotel its self is lovely, perfect location 10 minutes walk into city center which we liked . The staff were friendly . Very good choice for breakfast only fault cooked breakfast some of the items were cold .
Stayed in February 2024
Reviewed: 28 February 2024
Marie
United KingdomNo pool due to renovations and no discount. £145 For 1 night n then £16 parking. I arrived at 4pm needing a kip before we went out but the drilling went on for n hour. N started again at 10am waking me up when I were trying to kip before I drove home. . Oh an £2 for a kit kat n £1.80 a packet of crisp from behind the bar.
Breakfast were lovely. My room were spacious, clean an comfortable. Very nice staff.
Stayed in February 2024
Reviewed: 28 February 2024
Sue
United Kingdomsurprised at having to pay for parking (€16 per day and the breakfast was very expensive at over £18pp for a very average buffet. we had breakfast the first day but decided to go elsewhere on the second day
Room and hotel good
Stayed in February 2024
Reviewed: 26 February 2024
Nick
United KingdomNothing
Handy location, nice modern hotel
Stayed in February 2024
Reviewed: 26 February 2024
Chris
United KingdomBed is too hard for me, pillows uncomfortable. Lack of channels on the TV. The toilet (separate from the bathroom) I found very small and claustrophobic.
Good Location, Clean,modern hotel. Good temperature control. Good sized room.
Stayed in February 2024
Reviewed: 26 February 2024
Vicki
United KingdomToilet too small with no sink to wash hands and no room for a bin.
Enjoyed breakfast and bar.
Stayed in February 2024
Reviewed: 26 February 2024
Susan
United KingdomNo bedside light
Good location
Stayed in February 2024
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