173 - 185 Greenwich High Rd, Greenwich, London, SE10 8JA, United Kingdom
#626 of 1,012 hotels in London
Guests' ChoiceBased on 3117 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.7
Facilities
7.7
Staff
8.5
Value for money
7.4
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Natalie
United KingdomThe beds were so uncomfortable. The mattresses need to be changed, they felt like people only sleep on one side of the bed and it had a deep dip. Not sure if it was two beds put together but it was so uncomfortable. The pull out bed was also dreadful. We don’t sleep well and left us with back aches.
Great location, is away from the hustle and bustle but close access to the station. Property is clean. Our room was nice but the tap in our room was a bit faulty.
Stayed in May 2024
Reviewed: May 30, 2024
Zoe
United KingdomWhen we arrived the room was not ready for check in as the advertised. This was disappointing as we had a tight turnaround to change and get out for dinner. Fortunately, after asking for our room to be prioritised as we were there waiting our room became available.
Breakfast was great and hotel well located right next to Greenwich station. The room was a standard hotel room and was what we needed for a nights sleep after attending a concert at the O2.
Stayed in April 2024
Reviewed: May 23, 2024
Arsene
CanadaVery small room
Proximity to the metro station, nice neighbourhood. Proximity to River Thame Tour Boats.
Stayed in April 2024
Reviewed: May 23, 2024
Maria
NorwayThe staff of the restaurant was not kids friendly. We went with a 10 month baby and they asked us to clean the baby food that fall in the floor. At the end they cleaned it but it was disrespectful from them to ask. Bathroom in general was kind of old and rusty.
Close to train station, good staff in the lobby of the hotel, clean rooms.
Stayed in May 2024
Reviewed: May 20, 2024
Brendan
United KingdomDinner rather expensive.
Spacious bedroom, separate bathroom and toilet very useful when there are two of you staying. Bath a bonus, though it was slightly difficult to fill! Excellent breakfast. Friendly and helpful staff.
Stayed in May 2024
Reviewed: May 15, 2024
Graham
United KingdomThe sofa was made up as a bed which we did not book and there was no complimentary water in the room at check in
Location was good
Stayed in May 2024
Reviewed: May 14, 2024
Kathleen
United KingdomLayout of toilet / washbasin Had to clean bedside tables as left with cup rings on from previous occupants.
Location Breakfast Comfy bed
Stayed in May 2024
Reviewed: May 14, 2024
Sean
IrelandN/A
Accessibility
Stayed in April 2024
Reviewed: May 14, 2024
Emma
United States of AmericaLoved our stay.
Fantastic location 10/10. Train station next door made it so easy to get around. Room was a great size and beds were comfortable. Staff were friendly and facilities were lovely.
Stayed in May 2024
Reviewed: May 13, 2024
Vicky
New ZealandRoom was a little tired, the bathroom needed some attention. Main bed was comfy but the kids fold out couch was hard.
Really close to the DLR and train station. Perfect for little legs after a day of walking around London. Our kids enjoyed the view of the train platform and DLR from our room. Good views across toward the Shard.
Stayed in May 2024
Reviewed: May 13, 2024
Judith
United KingdomParking was tricky but the staff directed us to their sister hotel up the road so we were ok. Would have liked an earlier check in than 3:00pm
Very good - everything you could possibly want and very fresh.
Stayed in May 2024
Reviewed: May 12, 2024
Dāvis
Latvia1) The water in the sink was draining away too slowly, it seemed clogged. 2) For breakfast could be something more to the children's taste, for example, pancakes. As an adult myself, I was fully and deliciously fed, great English breakfast.
I liked 1) responsive, nice staff, 2) good location, very good transport options with the center of London and the Greenwich district itself is worth a visit, 4) nice view from window - cottages in the British style, 3) we got a very good price - for a London hotel and with breakfast, a very good price.
Stayed in May 2024
Reviewed: May 11, 2024
Maria
United KingdomAC is centralised so could not turn it up on a hot day, but staff provided a fan which helped.
Staff were friendly & helpful, even with directions & suggestions for local sightseeing. Excellent customer service. Good breakfast buffet selection. Convenient transport links - DLR is literally next door! Family friendly. Clean, quiet rooms.
Stayed in May 2024
Reviewed: May 9, 2024
John
United KingdomNothing really.
Both my partner and I agreed , The Breakfast's were very good.
Stayed in May 2024
Reviewed: May 8, 2024
Panos
CyprusRoom free area diminishes when sofa opens for bed, which is not a problem when you are always out and about.
Perfect location, cute neighbourhood, easy access to city transport, extremely helpful reception staff.
Stayed in April 2024
Reviewed: May 7, 2024
Lorraine
United KingdomLocation and size and cleanliness of the room.
Stayed in May 2024
Reviewed: May 7, 2024
Tony
IrelandExecutive Room was a double bed with a fold up couch and a very very small toilet. Shower and bath separate Staff seemed to be new and were being shown how to do things while we waited to be served asked for a cocktail and was told by bar staff that they didnt know how to make one. The night porter was very rude and didn't seem to want anybody asking for drinks or room service.
Great location hotel very clean
Stayed in May 2024
Reviewed: May 7, 2024
Murat
TurkeyWe received the warmest welcome from Merina; she was incredibly kind, it was the most welcoming check in experience. She patiently explained everything to us and even assisted us with information about Greenwich. The room was clean and tidy, and the breakfast was quite satisfying. Conveniently, you can reach the location by overground from London Bridge. Overall, it offered excellent value for the price.
Stayed in May 2024
Reviewed: May 7, 2024
Gary
United KingdomNothing
Excellent location
Stayed in May 2024
Reviewed: May 3, 2024
Steven
GuernseyVery nice comfortable room. Good wifi. Very close to the tourist centre of Greenwich. Good restaurants locally. Very nice cafe on site. All in all, everything that you could want of a hotel to visit Greenwich from
Stayed in April 2024
Reviewed: May 3, 2024
Vanessa
United KingdomCouldn’t fault anything.
The room was airy and extremely clean & beds were very comfortable. Also love the idea of a separate toilet. My friend and I loved the aroma of the diffuser when we walked into the hotel & asked the staff where we could buy it from. The staff told us the name & we will see if we can purchase!
Stayed in May 2024
Reviewed: May 1, 2024
Archana
NetherlandsLess options for children to play
Location, room size, toilets at the entrance
Stayed in May 2024
Reviewed: May 1, 2024
George
United KingdomAT BREAKFAST WAS FACED WIRTH CHOICE OF ORANGE JUICE, GRAPEFRUIT JUICE AND APPLE JUICE. HAD THE ORANGE JUICE - IT WAS BITTER TO DRY TO TASTE, AND WONDER IF PERHAPS CONTAINING GRAPEFRUIT JUICE AS I HAD TOOK ILL LATER THAT AFTERNOON - I MEDICATE WITH AVORASTATIN WHICH HAS A STRONG NEGATIVE REACTION TO GRAPEFRUIT.
Stayed in April 2024
Reviewed: May 1, 2024
Karel
BelgiumToilet system needed checking, bathroom rather small. For my taste the hot breakfast might have been a little bit hotter…
Comfy bed. Good sized, quiet room. Friendly, helpful staff and a complete hot-cold breakfast buffet.
Stayed in April 2024
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