Breakfast was a disappointment, cold hash browns, full English was lukewarm. staff clearing tables were not friendly. Please remove the practice of sharing condiments such as jams, ketchup and mustards, it’s really unhygienic

Conveniently located next to Cambridge North railway station. Spacious rooms, bed very comfortable and it was quiet despite being so close to the railway. Beautiful high quality furnishings

Stayed in September 2024

Maybe the prices in the restaurant.

I love the fact that it had a pool and a sauna. It feels like we were in a different place from Cambridge. Good place to relax and enjoy time by yourself or with a partner.

Stayed in September 2024

Very good hotel, practical location

Stayed in September 2024

Nothing

Great food and service, excellent transport links by park and ride and train

Stayed in September 2024

Although close to Cambridge North and only a 5 minute train journey into town, i didn’t realise Cambridge station at the other end isn’t actually centrally located. My fault.🙄. Somewhat disappointed with the choice of draught beers. (Two lagers, two beers, no Guinness). And nothing could be charged to the room. Not the end of the world.

New property, very close to Cambridge North station for easy connection into Cambridge. Spotlessly clean throughout. Spacious bar. Plenty of places to sit.

Stayed in September 2024

Nothing

Really great hotel and well located for Cambridge north station. Nice bar and restaurant area.

Stayed in September 2024

Breakfast could been better.

Comfortable

Stayed in September 2024

The jacuzzi was miss leading / sold when I called up to confirm. The jacuzzi is attached to the pool and is pool temperature. It isn’t its own jacuzzi thus not warm.

Clean and dog friendly

Stayed in September 2024

The staff were friendly and helpful. Especially the lovely (I think she was Italian) lady who checked us in. We had a nice natter, easy check in and hassle free. The room itself was fantastic and suited our needs for the day/night. I live in Cambridge so to stay here for a night away with my partner was nice and overall very happy with our stay.

Stayed in September 2024

car parking

staff were good

Stayed in September 2024

The service at the restaurant/bar was very very very slow considering it wasn't even full when we went there. It took several minutes before we got seated and our order taken. We waited a long time for our order to be served and just to get the bill took maybe around 10mins.

The hotel was located just walking distance from the train station and the bus stop. The room was very spacious and spotless, the bed was comfortable.

Stayed in September 2024

Very little!

Very friendly , comfortable and helpful!

Stayed in September 2024

-

Great hotel, quiet , I liked the pool a lot

Stayed in September 2024

The procedure at check in and to get to the gym is dreadful. You have to que at reception for a "gym pass" then fill in a form. Then back up a floor across the hotel and down 2 floors for entry. But it's only a one time pass so every time you want to access the gym or pool you have to go back down to reception and que up. Not ideal at 7:30 in the morning. Ncp car park is expensive and painful to book, needs to be budgeted into your stay. £16 per night I think it was

Lovely hotel, clean, modern, great bar and restaurant.

Stayed in August 2024

Staff while nice were distracted each time and wouldn't go out of their way for you but pleasant enough to check in and out. We were greeted by a mean-looking spider on our room curtain but staff came to remove it within 5min of discovering. Bathroom facilities had the one exception of a poor design choice being a glass doorway that was never closed off to the room (simple swing hinge and open gaps above and below door), which wouldn't be ideal if you weren't close friends or a relaxed couple.

Rooms were quite nice all inclusive with a big TV, sofa, fridge etc. Bathroom shower was great, staff were friendly. Large parking lot (paid but affordable) was a huge advantage to have right near the entrance with a co-op groceries in the same courtyard. Train station right outside for those not travelling by car.

Stayed in September 2024

Room was tatty - build quality unbelievably poor Parking charges

Fine novotel

Stayed in June 2024

Location

Good value for money

Stayed in September 2024

Lift working

Breakfast very good location maybe nearer to town

Stayed in September 2024

I wasn’t the biggest fan of being at the front desk in my dressing gown to go down to the pool but understand the reasons for it

Stayed here as had an event in Cambridge. I was nervous following reading some reviews on Trip Advisor but all worries were short lived. This is an exceptional hotel right next to the train station ( which you wouldn’t know) Things to know: To access the pool you need to go to reception first as wasn’t the biggest fan of being in reception with my dressing gown- whilst this is a faff it supports guest safety Hotel was clean Breakfast looked good value - it’s cheaper to book the night before - but we had alternative plans so didn’t get to try it The hotel doesn’t have a carpark as is shown on their website but the long stay station carpark is literally next door

Stayed in September 2024

Nothing really.

Great location in the science park right by the station. Indeed we could see the platform from our room but the soundproofing was great so we couldn't hear the trains. Friendly helpful staff. Easy to get to the centre via train, or even better to take the long lovely walk along the river.

Stayed in September 2024

Loved the ID and overall vibe of this hotel.

Stayed in August 2024

Lovely big room and great location. Staff were very welcoming and helpful.

Stayed in September 2024

The bedroom was clean on the surface but the window had a huge crack. The wooden decoration on the wall was covered in something white

Lovely hotel, directly next to train station

Stayed in August 2024

Bed was a little hard , stains on dining chairs were bad ( I would suggest based on many many reviews raising same issue you utilize cleaning staff to make good , hand vax would sort it REALY let’s you down and so easy to rectify ) breakfast first day tepid / hit plates not hot , today different chef ( female ) much nicer , fresher and hot

Clean , public transport. Most staff very polite, breakfast was really good

Stayed in September 2024