Difficult to criticise, hotel is a very nice place to stay

We very much enjoyed our stay, very comfortable, very good facilities, very beautiful site. We enjoyed using the swimming pool, car park well laid out. Excellent breakfast. Staff were excellent a particular thanks to Simon King ( I think I have his correct name ) at the front desk who moved us to a different room on the second day. The first room no 217 was noisy, it may have been the ventilation system which may have had a fault, or possibly from the spa facility, Whatever it was rattled quite loudly all night. The second room just along the corridor was perfect. Thank you for a very enjoyable stay.

Stayed in May 2024

Bar staff, although friendly, were few and far between hence the service was slow.

Lovely location Great rooms, beautiful outdoor patio area

Stayed in May 2024

Would've been great to have a jacuzzi, but it wasn't stated so wasn't expected, but definitely room for one. We also went out for the day and the cleaners left our room unlocked on the latch which we came back to after being out for 6 hours, but the reception was very apologetic.

All the staff were very friendly and approachable. The bed was extremely comfortable! The pool facilities (sauna and steam room) were top notch. Would definitely recommend.

Stayed in May 2024

Smallish room

Stayed in May 2024

It felt a tiny bit dated, but for the money it was great.

Really good value for money and the spa facilities are great. The rooms were a really good size too.

Stayed in March 2024

Cleanliness could have been better in the room as i found a couple of hair grips on the floor and I had to wash the cups as they were visibly dirty on the outside. I found the food not as hot as i would like it both at the evening meal in the bar and at breakfast. I do appreciate this can be difficult as busy times. I think extra napkins, butter, plates etc should have been brought out more quickly without having to ask. In the spa, as the changing room is small (female) and a separate private changing room available, i found i was not able to use it as it was used as a locker room with clothes, bag, robe etc left in there. Also towels and robe were left on the bench. Maybe a bin in the room would encourage people to deposit their towels after use.

Bed was comfortable, really good extra facilities in the room (safe and fridge), with a large screen tv and bottles of water provided and also biscuits! Bathroom was very clean and the shower was good. The spa area met expectations which is why we chose this hotel. Good choice at breakfast. The staff were helpful and after mentioning my evening meal wasnt hot enough on arrival, although tasty, i didn’t have to pay for my ice cream. This was unexpected but appreciated.

Stayed in May 2024

Food trays left along corridors . Food took ages to arrive. Replenishing breakfast items too slow. Cold coffee, cold hot water. Just felt that the hotel was struggling. No towels next to pool. I would still come back and try again.

Location, Manor was spectacular

Stayed in May 2024

Breakfast was good

Stayed in April 2024

Took forever to obtain a vat invoice receipt

Very clean spacious and comfortable rooms

Stayed in May 2024

It was way to big . It was hard to find the reception or the restaurant

The pool was nice . The surrounding area was lovely

Stayed in March 2024

Breakfast could have had a bit more variation.

Nice location, very clean, friendly staff, good facilities.

Stayed in April 2024

Location and lovely hotel, friendly staff.

Stayed in April 2024

Sauna temp!!

Always a lovely stay, great breakfast, great staff and amazing facilities.

Stayed in March 2024

Few labels on foods, so if food intolerances you have to ask about everything despite information given to hotel at time of booking! No substitutes just eliminations ! No robes for the pool area unless a spa break booked!

In the right location rural, pool area was nice good sauna and steam rooms, pool was good

Stayed in April 2024

Long walk to rooms

Spa

Stayed in April 2024

If chefs are employed in the kitchen then frozen or oven cooked chips shouldn't be coming out of it,

Breakfast was really good quality with lots of choice, evening meals were of standard quality but top prices,

Stayed in April 2024

Breakfast was good . We enjoyed the spa too

Stayed in April 2024

The bathroom in our room was looking a little dated and the rest of our party 14 people said the same thing our mattress on the bed was noisy There was so many dirty /stained mugs in the breakfast room and seemed a lack of staff clearing and cleaning tables

Lovely quiet countryside location good pool and gym the staff were very friendly and polite The breakfast was good and the evening food in the restaurant

Stayed in April 2024

Restaurant meals were over priced for what was mediocre food.

Staff were really friendly, spa facilities were very good.

Stayed in April 2024

Douvet far too hot...too heavy. Needs be lighter.

Very comfotable bed

Stayed in April 2024

Not sure there was anything!

Plenty of choice for breakfast, cereals, fruit, pastries and cooked items. We also had dinner in the bar where staff were friendly and attentive. Location is great and handy for Winchester, but also set in lovely grounds that feels a little off the beaten track

Stayed in April 2024

Long corridors to get to the room

In the countryside Room comfortable and quiet

Stayed in April 2024

No glasses in the room, room service wasn’t available, lacking in good selection of toiletries

Good breakfast, good spa facilities, nice pool

Stayed in April 2024

very nice

very nice

Stayed in March 2024