Silver Street, Northampton, NN1 2TA, United Kingdom
#11 of 22 hotels in Northampton
Guests' ChoiceBased on 2877 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 14, 2024
Harish
United KingdomAs above
All clean
Stayed in June 2024
Reviewed: June 13, 2024
Roger
United KingdomThe lifts, I along with other guests struggled to understand how to operate them
All went as expected. Room was good, breakfast fine
Stayed in June 2024
Reviewed: June 12, 2024
Anthony
United KingdomOnly one lift Was working. For some reason there were a couple of people on the ground floor (outside) at 4 o'clock in the morning talking loudly, staff or customers I couldn't say but with the window closed it was still enough to wake me up ( room 519)
It was clean and tidy
Stayed in June 2024
Reviewed: June 11, 2024
Marie
United KingdomSlow plugs, as in could not charge phone up fast.
Breakfast value for money, tho vegan options would have made it better. Location great. Tried to charge up my phone but was very slow with plugs in the room..OK downstairs ..maybe phone chargers would be good.
Stayed in June 2024
Reviewed: June 11, 2024
Jean
United KingdomView from window Bed board stuck out from mattress, caught leg on it in the middle of the night
Liked nearby parking for 24hrs
Stayed in June 2024
Reviewed: June 11, 2024
Timothy
United KingdomNothing
Location good, room good, breakfast great
Stayed in March 2024
Reviewed: June 10, 2024
Philip
United KingdomThe lifts are a bit of a pain. Took forever to learn how to use the Room Card to operate them. Only 1 working so everybody fighting for it at the same time. Needs to have clearer instructions.
I've stayed in most places around the UK but I have to admit this was the biggest and most comfiest bed I've ever stayed in. It was in a premium room and well worth the £80.00 I paid for the night. The bed was huge.
Stayed in June 2024
Reviewed: June 8, 2024
Linda
United KingdomFor us it was bang on
Nice stay enjoyed everything good value
Stayed in June 2024
Reviewed: June 7, 2024
Philippa
United KingdomThe bar closed at 10pm, which was a bit early!
This is our 'go to' when visiting family in Northampton. Great location for the town centre amenities, ample parking (for a fee), clean and comfortable rooms and recently refurbished foyer and bar area.
Stayed in May 2024
Reviewed: June 7, 2024
David
United KingdomA pool?
The breakfast!
Stayed in June 2024
Reviewed: June 6, 2024
Julian
United KingdomDidn't not like anything; especially at the price.
cosy and clean place, with a relaxed vibe.
Stayed in June 2024
Reviewed: June 2, 2024
Simon
United Kingdom1 lift out of action making wait times for the lift sometimes a little long. Lot of dust gathered around door frames in room. Especially back of bathroom door. Can see how it gets missed by cleaning staff but the buildup showed it hadn't been cleaned properly for a long time
Nice atmosphere. Lovely fresh communal areas. Very helpful, friendly staff.
Stayed in June 2024
Reviewed: June 1, 2024
Shorif
United KingdomThe lift was that big, and it got a bit congested in there.
The staff were pleasant and very formal. However there should've been more staff at reception. The room was very spacious and clean, and the services were great, and the view also.
Stayed in June 2024
Reviewed: May 31, 2024
Phil
United KingdomRooms were nice enough, service was excellent.
Stayed in May 2024
Reviewed: May 27, 2024
Jonathan
IrelandWanted to order room service as I was tired from travelling, the room had no phone, I was told to come down order at the bar and they would bring it up. Not the best setup
Spacious and comfortable rooms, 1 min walk from the town centre
Stayed in May 2024
Reviewed: May 27, 2024
Keith
United KingdomMy room was lacking in lighting beyond reading lights. It proved impossible to keep water in the wash basin. No dinner service on my Friday arrival because catering in the restaurant was only for a large party. The website made no reference to this unhelpful possibility. Bar food didn’t make up for this. Why only one lift working?
Central position and good facilities. Staff were very helpful including organising dinner at an Italian restaurant for me
Stayed in May 2024
Reviewed: May 27, 2024
Chris
United KingdomCentral location, clean, pleasant, friendly staff.
Stayed in May 2024
Reviewed: May 24, 2024
Maureen
United KingdomIf only there was a second lift please.
This is an almost perfect hotel! The staff all of them were happy smiling and professional. The food both breakfast and dinner were very enjoyable and enough to choose from. The location to both railway station and bus station is excellent. The hotel was undergoing refurbishment but this didn’t cause me any issues.
Stayed in May 2024
Reviewed: May 21, 2024
Mahendra
United KingdomRather than to ask us for the parking charge, should integrate it in the charge for the room.surely Accor could do that
Very clean. Spotless
Stayed in May 2024
Reviewed: May 16, 2024
David
United KingdomLimited choice of food in the evening.
Breakfast was very good.
Stayed in May 2024
Reviewed: May 13, 2024
Sheila
United KingdomRoom on 7th floor just been refurbished, was lovely
Stayed in May 2024
Reviewed: May 13, 2024
C
NetherlandsComfort, and breakfast.
Stayed in May 2024
Reviewed: May 12, 2024
Geneveve
United KingdomCar parking should be free. But unfortunately you have to pay.
It was quite and very clean area. Just 10mins walk from the train station. Decent price.
Stayed in May 2024
Reviewed: May 9, 2024
Clare
United KingdomStaff were excellent. Loved the super king bed! Ideal location for town centre. Breakfast was good. Hotel has its own car park but payment is required on check in.
Stayed in May 2024
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