Crow Lane, Northampton, NN3 9DA, United Kingdom
#5 of 22 hotels in Northampton
Guests' ChoiceBased on 144 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.5
Value for money
8.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 13, 2024
Catherine
United KingdomBreakfast area, because it is temporary set up in the restaurant, tea, coffee in flasks instead of a machine. Not enough staff to see to breakfast, glasses, plates, tea, spoons, having to wait, all a slight inconvenience
Location, quiet, parking
Stayed in June 2024
Reviewed: June 13, 2024
David
United KingdomEverything
Stayed in June 2024
Reviewed: June 10, 2024
Julia
United KingdomVery slow toasters in breakfast room.
Comfort . Clean value for money
Stayed in June 2024
Reviewed: June 10, 2024
Kezzeltoff
United KingdomSlight musty smell on arrival, but we opened the windows, and it was gone within a small amount of time. Only 1 large towel in the bathroom and not another in the room, but let the staff know, and they couldn't have been more apologetic.
Lovely staff member who was very welcoming and explained everything needed and offered to book the table for our evening meal. The pub and bar staff were welcoming and helpful and the food was delicious, especially the carvery. The room was clean and spacious, and we were put towards the end of the corridor, which was a much quieter area, so that was nice too.
Stayed in June 2024
Reviewed: June 9, 2024
Susan
United KingdomIt was clean and amazing when we got there staff were helpful and friendly. In a great location looking out to the Lake xx
Stayed in May 2024
Reviewed: June 7, 2024
Richard
United KingdomRooms do not have aircon so could be uncomfortable when hot. There was an occasion when the housekeeper made up room forgot to replenish tea but this was sorted when I spoke to reception. Some staff in the pub side did not inform me that I receive discount on food when staying at hotel or found out afterwards that discount was not applied. Make sure you request this.
Breakfast staff very friendly and helpful. Rooms very comfortable with all the facilities required.
Stayed in June 2024
Reviewed: June 6, 2024
Paul
United KingdomNothing it to as great
Good location
Stayed in June 2024
Reviewed: June 6, 2024
Dan
United KingdomI didn't like that I when to the pub for food and they messed my order up and we had to wait a long time for food and drinks
I liked that the bed was clean and had a good sleep and I liked the view
Stayed in June 2024
Reviewed: June 2, 2024
Brian
United KingdomShower was nearly cold I think there was a leak on it.
Stayed in June 2024
Reviewed: May 31, 2024
Derek
United KingdomNothing
Clean friendly staff
Stayed in May 2024
Reviewed: May 30, 2024
Michelle
United KingdomNothing
Lovely comfortable room
Stayed in May 2024
Reviewed: May 27, 2024
Richard
United KingdomNothing
Lovely location Clean and well maintained
Stayed in May 2024
Reviewed: May 27, 2024
David
United KingdomPerhaps a bit more space for clothes, proper wardrobe, chest of drawers...but, really, everything was perfect.
This was as perfect as it gets, from ample parking, friendly reception, huge room with view, and restaurant / pub adjacent. The bed and bed linen were superb. The bonus was the location, more rural than I had expected; and on the riverside, as I had inferred from the title. Easy 5-mile drive to the cricket at Northampton.
Stayed in May 2024
Reviewed: May 25, 2024
Christopher
United KingdomHad a slight issue with initial room being already used but it was quickly sorted & moved elsewhere.
Easy to book. Good location. Good for parking. Reception staff friendly & helpful. Room clean well maintained . Breakfast good with variety.
Stayed in May 2024
Reviewed: May 23, 2024
Kym
United KingdomRoom was a bit tired
Great welcome friendly staff during visit, good quality breakfast
Stayed in May 2024
Reviewed: May 23, 2024
Daniel
United KingdomNothing for me
Nice comfortable, clean hotel in a great location. Very friendly staff and helpful. Room spacious and well laid out, very quiet and bed large and gave a great nights sleep.
Stayed in May 2024
Reviewed: May 22, 2024
Tracy
United KingdomFacilities were basic, but as expected.
Perfect location for me to walk to my business meeting. Facilities were basic, but as expected. Staff were amazing! I couldn't have wished for friendlier more helpful staff :-)
Stayed in May 2024
Reviewed: May 21, 2024
Larking
United KingdomWe loved this place. Please stay the same.
The Quays is an excellent venue. Friendly and welcoming staff and a great manager. Comfortable and well equipped. Linked to a fine Greene King Pub/Restaurant. The bar was well run with excellent beers. The restaurant served good value Full English & Continental Breakfasts. Their Carvery meals offered a good choice of roast meats and vegetables. We will definitely return and will recommend to our friends.
Stayed in May 2024
Reviewed: May 20, 2024
Darren
United KingdomThere was nothing not to like
Breakfast was fantastic great selection
Stayed in April 2024
Reviewed: May 19, 2024
Joanne
United KingdomNothing
Great location, very clean, friendly helpful staff.
Stayed in May 2024
Reviewed: May 19, 2024
Kevin
United KingdomNothing to complain about.
Rooms lovery clean black out curtains too nice shower very clean also breakfast was a help your self 1 trip to cooked breakfast but was enough there was plenty overall a good stay and defo recommended.
Stayed in May 2024
Reviewed: May 17, 2024
Nicholas
United KingdomThis is only an individual dislike and that was that the pillows were to high for me. I am sure they are great for everybody else.
Breakfast was a buffet and you could help yourself. Me like this. Location was excellent . Would stay again.
Stayed in May 2024
Reviewed: May 13, 2024
Alyson
United KingdomThe room was very cosy
Stayed in April 2024
Reviewed: May 8, 2024
Deacon
United KingdomThe room could have benefited with 2 comfortable chairs. A useful explanation of how to use the TV remote control. Personally I found the soft bed a little uncomfortable.
The receptionist was polite informative and helpful. A very cheerful lady that was prepared to correct any problems.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content