Room was far too small for two adults. It was difficult for both of us to maneuver around the room, open the fridge, close the bathroom door due to tight spaces. Also the bar/restaurant are not open as advertised on their site.

Good location near Paddington station. It was very quiet at night.

Stayed in June 2024

Had issues with our cards for the door not opening & shower not draining away. Shower was fixed but had to use a key to get into our room & they only gave us 1, breakfast was average would not choose to book it again.

Location / room size & comfort

Stayed in May 2024

Rooms are tight, and you could hear some noise from the hallway and rooms around you. Overall, it's a comfortable room.

We were well taken care of by staff. Easy quick to the tube and trains. Great local restaurants nearby. Staff cleaned our room daily. I would highly recommend it.

Stayed in May 2024

Room was quite small although that isn’t unusual for London - the bathroom was tiny however the shower was great with plenty of hot water. The air conditioning stopped working on our last night and the room became very hot.

Location, very close to Paddington station and the Heathrow Express. Very clean room with a good breakfast included. The reception staff were excellent, very helpful.

Stayed in May 2024

Tiny lift but that is pretty standard in smaller hotels so no big deal

It worked for me after a very long trip. Comfortable and quiet

Stayed in May 2024

We booked a suite, semiexpensive, as we were travelling with a teenager. First they gave us a dark and tiny room in the basement. When we complained, we were given a larger room but still in the basement with noise from the underground. The following day we got a nice room on the 3rd floor. Our advice: state clearly when you book, that you don't want the basement rooms!! Naively we didn't think it was even an option to put your guests underground, but in London apparently it is! Change of towels daily: Why? It's such a waste!!!

Great location and friendly staff. Quiet neighbourhood near good pubs. Ok beakfast but not particularly flashy. Nice and clean and seems newish.

Stayed in May 2024

1- you will be charged for early check in even if ifs 1 hour earlier 2- the room is so small 3- the breakfast varieties are very limited- the scramble egg taste was horrible 😫

The location, clean room, and hotel

Stayed in May 2024

Nothing. Overall a good stay.

A lovely small 'boutique' hotel. The room was very spacious and the beds comfy. Breakfast was generous with hot and cold options. Buffet breakfast so you could help yourself. Staff were very helpful. Very close to Paddington Station so good transport connections and train to Heathrow Airport.

Stayed in May 2024

Bed was too short. I’m 5’11 and my feet hung over the end of the bed.

Very clean and modern rooms. Great location near Paddington Station for my one night stay.

Stayed in May 2024

It’s a nice place

Small room ,very comfy, very clean , Friendly staff Definitely would stay again

Stayed in May 2024

Breakfast, no bar for evening drinks

Cleanliness and comfortabke

Stayed in May 2024

The pillow and mattress is just too soft!

location is great. counter staff service is great. my check in and out was by the same front desk person. He is friendly and helpful. Breakfast could be better with some variations at least every 2 days.

Stayed in May 2024

Good value , plenty of choice

Stayed in May 2024

There is not ventilation in the bathroom.

Friendly staff. Close to Paddington station, some supermarkets and restaurants.

Stayed in May 2024

My room was in a separate building from the front desk - the buildings were connected, but I was a little unsettled to be in a separate building since I was travelling alone. My room was on the first floor right next to the elevator - I didn't hear any noise, but again I was a little uncomfortable being so close to the entrance since I was alone. I didn't have any safety issues while I was there, but was just always a little on edge. Towels on my first day had dirt marks on them, but housekeeping came every day to tidy the room.

Location was great and staff were friendly. Bathroom and room were perfect size for solo travel.

Stayed in April 2024

The bar being shut and the lift was tiny

The comfy bed and the breakfast was great just a shame the bar wasn’t open

Stayed in April 2024

Tiny room.

Nice breakfast, excellent staff, ultra fast maintenance resolution.

Stayed in May 2024

Rooms need a little more attention. A/C was not very cooling. Breakfast was really meager. Basically just fruit and bread. Coffee was sparse or not hot.

Staff were kind, courteous and helpful. Pool views and beach views were lovely. Dinner has nice choices and was played and served consistently.

Stayed in April 2024

Good location and near paddington station, and variety of restaurants and cafes around. Easy check in and check out. Staff are warm and friendly. Comfortable stay indeed.

Stayed in May 2024

Limited to scrambled eggs with a cooked breakfast & only croissants as a pastry option.

Location, friendly staff

Stayed in May 2024

Breakfast a little disappointing. Only scrambled egg, an option would have been nice.

Our room was epic, huge and comfortable.

Stayed in May 2024

Nice location - close to Paddington, bus stop from the center is almost at the hotel door. Good for a short visit to London.

Stayed in May 2024

Rooms are small as expected for London (booked executive twin) but getting in and out of the tiny bathroom with a small door is quite difficult even for myself and I am quite small and nimble. General areas like the hallways near the bedrooms weren't very clean.

Bedroom and bathroom were to a good standard of cleanliness. Beds were comfortable. Staff were very friendly and polite.great location close to Paddington station and a nice walk to Hyde park/Kensington gardens

Stayed in May 2024

The room was a little bit small.

The beds were really comfortable

Stayed in May 2024