8 Lower Church Street, Chepstow, NP16 5HJ, United Kingdom
#2 of 7 B&Bs and Inns in Chepstow
Guests' ChoiceBased on 195 B&B reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 July 2024
Rebecca
United KingdomThat I couldn’t stay longer
Really relaxed atmosphere to the place, great security system, with electric lock systems, and the property is finished to an incredibly high standard! Stayed here for work, but this place made it feel more like a holiday <3
Stayed in July 2024
Reviewed: 17 June 2024
Chris
United KingdomNothing really. A mini (milk carton size) fridge for that first cup of tea in the room would be nice.
Great blend of old property with modern renovation. Loads of small thoughtful touches. Very clean and tidy
Stayed in June 2024
Reviewed: 11 June 2024
Dave
United KingdomExceptionally clean with loads of character and the host was very helpful.
Stayed in June 2024
Reviewed: 6 June 2024
Amy
United KingdomNothing
Host was exceptionally accommodating, let us check in slightly earlier as we had a wedding, house is beautiful and it had everything we needed
Stayed in June 2024
Reviewed: 5 June 2024
Martin
United KingdomNoise from the Main Street was disrupting so some different glazing would be welcome but an easier improvement would be black out curtains.
n/a
Stayed in May 2024
Reviewed: 25 May 2024
Rudy
NetherlandsNothing
Beautiful old house with character, clear communication with the host, close to the town center. Pleasant warm shower after a rainy day on the bike
Stayed in May 2024
Reviewed: 21 May 2024
Suzanne
United KingdomLiked being able to store bikes securely in the bike shed. Enjoyed being able to use the kitchen/ dining room, lounge and courtyard, especially useful as the bedrooms are compact. Everything was clean and freshly decorated, and the house has been stylishly renovated. Very helpful and friendly owners.
Stayed in May 2024
Reviewed: 20 May 2024
Gordon
United KingdomWas a lovely place to stay, great central location, a beautiful property with period features, Craig and Vicki were very helpful. I’d gladly stay here again.
Stayed in May 2024
Reviewed: 8 May 2024
Donna
United StatesUsing a separate code for bathroom across hall was tricky.
Location was great. Nicely appointed kitchen and spacious rooms.
Stayed in May 2024
Reviewed: 8 May 2024
Simon
United KingdomVery well located with a public carpark close to the property and only a few minutes walk to the river and 2 lovely pubs Secure access was available for our bicycles which was a real bonus and the property was lovely and warm with a nice homely feeling. Good communications from the owners which were very helpful.
Stayed in April 2024
Reviewed: 6 May 2024
Emilia
United KingdomWe expected to find some basic toiletries (shampoo, shower gel) but there were none.
Clean, big bathroom, no key entry, comfortable bed, spacious bedroom, single use cups for tea and coffee.
Stayed in May 2024
Reviewed: 18 December 2023
Linda
United StatesBreakfast was not offered. Location was good once I found the building.
Stayed in November 2023
Reviewed: 11 December 2023
Cheryl
United KingdomThe shower didn’t get so hot 🌞
Stayed in December 2023
Reviewed: 9 December 2023
Mark
United KingdomNothing
Perfect for any visit to the local are
Stayed in December 2023
Reviewed: 14 November 2023
Christine
United KingdomNothing
N/A
Stayed in November 2023
Reviewed: 10 November 2023
Blake
United KingdomNothing
The house was charming and has been carefully decorated to match its age, whilst still offering all mod cons. It was warm and comfortable We only stayed for one night but I would love to return for a longer period.
Stayed in November 2023
Reviewed: 6 November 2023
David
United KingdomAn issue with the heating in the first hour was quickly rectified by Craig who attended within minutes. No problems experienced after that.
Great location within a few minutes walk to the centre of Chepstow and 4 minutes to the riverside pub. Large bedrooms with excellent en-suite facilities (first floor room having a fantastic bathroom across the landing). Very comfortable king size beds.
Stayed in November 2023
Reviewed: 24 October 2023
James
United KingdomNothing at all.
It’s like home from home with my having to travel with work.
Stayed in October 2023
Reviewed: 3 October 2023
Moira
United KingdomNothing
Quiet, clean & well equipped . Great location.
Stayed in September 2023
Reviewed: 2 October 2023
Andrew
United KingdomNothing
Well decorated and well located. Pleasant, helpful owner. Good instructions.
Stayed in September 2023
Reviewed: 28 September 2023
Aileen
United KingdomEverything was to our satisfaction.
We had a welcome text message explaining how to access property and parking options which made our arrival simple. The property was very well equipped, clean and comfortable. The shared areas (kitchen, lounge, garden) were well equipped and comfortable. En suite bedroom was fabulous.
Stayed in August 2023
Reviewed: 26 September 2023
Paul
United KingdomAll was good.
The location of this property was ideal for the racecourse. Check-in was simple and the owners contacted us the day before we arrived with instructions. There was limited parking outside the property but a small, safe and cheap car park was located about 100m away. A residents lounge and communal kitchen were available and although we didn't use either it was a nice touch. Coffee and tea along with fresh milk and biscuits were available which were a nice touch. The room was very comfortable and spotlessly clean; The en-suite was spacious with a lovely shower and quality towels. There was no breakfast but we knew this when booking. A great riverside pub and an excellent Italian restaurant were a 5 minute walk away.
Stayed in August 2023
Reviewed: 22 September 2023
Shirley
IrelandThe rooms were homely and the bed so so comfortable . Sitting room and kitchen well equipped and cozy. Craig was very helpful .Would definitely return.
Stayed in September 2023
Reviewed: 1 September 2023
John
United KingdomWe loved everything. Ideal for a few nights away.
Very easy check in all instructions provided. Great room, comfy bed. Bathroom had plenty of space across the hallway but it's really not an issue. Kitchen facilities were spot on with use of patio table and chairs in the garden.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content