53 Salisbury Street Millward Hall, Leek, ST13 5EE, United Kingdom
#8 of 37 hotels in Leek
Guests' ChoiceBased on 36 apartment reviews
9.6Cleanliness
10.0
Comfort
9.9
Location
9.7
Facilities
9.8
Staff
9.9
Value for money
9.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 February 2024
Rebecca
United KingdomIt would've been the perfect stay if it wasn't for the neighbours above not adhering to the 10pm-8am quiet time on either night.
The accommodation was clean, tidy and comfortable. It was very homely, well stocked and there were some much appreciated welcome treats on arrival too. A great touch! Pam was very helpful and attentive with directions and instructions. There is a private car parking space behind secure gates. Great location for exploring Leek and surrounding areas.
Stayed in February 2024
Reviewed: 11 December 2023
Stuart
United KingdomOk, we stayed in really cold weather, like 2C at night. The bedrooms and bathroom and hall had good heating but the lounge was rather cold. Spoke to Pam about this and she has already decided to look at providing an additional wall heater...this will provide a really warm lounge...really customer centric hosts...well done!
Great location, excellent car parking (secure) and immaculate property! We ate out so didn't use the cooking facilities, however everything was provided.
Stayed in December 2023
Reviewed: 5 December 2023
Christine
United KingdomAbsolutely nothing - perfect
Literally home from home with added extras.
Stayed in December 2023
Reviewed: 30 October 2023
Jessica
United Kingdomnothing!
We loved this place - so happy with it. Great coms from the host, lovely flat with beautiful decor and colour schemes. Everything was pristine and in great working order. this place really did exceed expectations. I could not have asked for more. it was lovely that the host had left a halloween treat for our kids and there was milk in the fridge - very thoughtful. we would absolutely stay again. leeks is a lovely little town with great shops and restaurants.
Stayed in October 2023
Reviewed: 26 October 2023
Lady
United KingdomThe only thing would be a lack of bath if that's your thing, and on the smaller side.
Short break to visit ScareFest at Alton Towers. The apartment was very close to Leek town centre but had a private parking space, and is within walking distance to good local eateries and pubs. A cash point and small supermarket was within walking distance, with a larger one 5min drive away. It was very clean, and all the facilities you would need for a short break. Host provided excellent instructions on how to find and the property and get access to it and the car park.
Stayed in October 2023
Reviewed: 17 October 2023
Sarah
United KingdomThe apartment was really nicely furnished, and the kitchen well equipped, comfy beds. Ideal location in Leek to go out in the evening and for driving to the Roaches for some walking.
Stayed in October 2023
Reviewed: 28 September 2023
Paul
United KingdomAfter 10 years of working away this place was absolutely beautiful , the hosts were amazing 10 out of 10
Stayed in September 2023
Reviewed: 25 August 2023
Ben
United KingdomNothing .
The apartment was absolutely lovely and perfect for our stay . Central to the town and surrounding days out. Easy to find . Secure parking . The host was very friendly and helpful at all times . I would definitely recommend and hopefully return .
Stayed in August 2023
Reviewed: 12 August 2023
Donna
United KingdomNothing
The apartment was amazing, good comfortable beds and nothing could make this any better. Highly recommended. Lots of lovely touches. Good powerful shower. Excellent quality and extremely good value
Stayed in August 2023
Reviewed: 3 August 2023
Carina
United KingdomThe host was so accommodating and left us little kind gestures. We loved everything about the apartment and liked the locked car park.
Stayed in July 2023
Reviewed: 24 July 2023
Eve
United KingdomNothing
The whole apartment was great, very clean and a lot of attention to detail. Pam was very commutative which helped the whole way through. I would definitely recommend staying here and if I visit leek I would come back here.
Stayed in July 2023
Reviewed: 11 July 2023
Stephen
IrelandNothing 😐
Everything
Stayed in July 2023
Reviewed: 2 July 2023
Lynette
United KingdomClean and tidy, little touches bread milk etc
Amazing apartment lovely and clean and the little touches are brilliant
Stayed in July 2023
Reviewed: 30 June 2023
Vicky
United KingdomThe apartment was spotlessly clean and modern with private parking. Close to the town centre but nice and quiet. Pam is a brilliant host! She also left us some very tasty treats. We chose Leek as it's only a short drive to Alton Towers, we are already talking about booking the apartment again.
Stayed in June 2023
Reviewed: 25 June 2023
Joanne
United KingdomI can honestly say hand on heart that there was nothing that we didn't like about this apartment.
We loved everything about this apartment, the cleanliness, the attention to detail the little extras and the communication between myself and the owners, We would recommend this apartment to everyone, Pam you were great and your apartment was fantastic. Thank you
Stayed in June 2023
Reviewed: 23 April 2023
Cynthia
United KingdomExceptionally clean, very comfortable, great location, warm welcome. Just brilliant.
Stayed in April 2023
Reviewed: 7 April 2023
Evelyn
United KingdomThe apartment is beautiful, lots of lovely stylish touches. Really well equipped, everything you could ask for and more. Immaculately clean and well organised throughout. Very clear, helpful and timely communication with the owner.
Stayed in April 2023
Reviewed: 3 April 2023
Jaybee247
United KingdomNothing at all!
A beautiful apartment that has so many nice touches to it. The hosts, Pam & and Tim, really do go out of their way to ensure that you have a wonderful stay. We used it as a base for visiting Alton Towers but, also discovered some great places in Leek too. Will definitely, definitely stay at No.5 again 😊❤️
Stayed in April 2023
Reviewed: 27 March 2023
Wendy
United KingdomThere is nothing in this property that could be improved or changed.
We catered for ourselves for breakfast although, on looking around the local streets, there were lots of places for breakfast if you wished. The location was superb; in the centre of the town and all its attractions, close to the markets and specialist shops. We would also recommend the Architectural tour of the town. The apartment itself was perfection - like coming home. There were so many extras to a basic apartment: lovely decoration, especially chosen pictures and comfortable beds. The shower came in for special recommendation from our granddaughters. The instruction manual for all the appliances was wonderful. We can't rate it highly enough.
Stayed in March 2023
Reviewed: 23 March 2023
Jamila
United KingdomEverything was great
it was beautiful, clean and homely and our host Pam was so amazing. We will definitely be back.
Stayed in March 2023
Reviewed: 4 June 2023
Larry
United KingdomThis property was on the third floor of the building and it stated it had a lift and was suitable for disabled guests. We found out a few days before the lift was out of order and could not be fixed. The host said she did everything to put this right but it could not be done. My husband is mobility disabled and my daughter is unable to lift heavy items. I am 62 and had to carry all of our luggage up the stairs and back down again when we left. It was a struggle for my husband so we only left the apartment once in the day. We found out from another tenant it had been out of order for 6 weeks and all bookings should of been advised of this well in advance. We could have found somewhere else if this had been the case and all of the stress and effort could of been avoided. The apartment should of had all the amenities it stated on the booking information which it did not. Anyone in a wheel chair will not be able to access the apartment while the lift is out of order.
The apartment itself was lovely and well equipped. It had good private parking and was near the town. The host had left us treats and she gave us a gift voucher because of the problem with the lift.
Stayed in June 2023
Reviewed: 18 August 2023
Anonymous
United KingdomNothing
The property was absolutely stunning & had everything you need.
Stayed in August 2023
Reviewed: 30 June 2023
Anonymous
United KingdomN/A
Location, space, quality of finishes, attention to detail.
Stayed in June 2023
Reviewed: 21 May 2024
Joel
United KingdomThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content