18 Hillbank Grove, Harrogate, HG1 4EA, United Kingdom
#35 of 37 B&Bs and Inns in Harrogate
Guests' ChoiceBased on 27 hotel reviews
8.9Cleanliness
9.8
Comfort
9.7
Location
9.4
Facilities
9.0
Staff
9.5
Value for money
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 May 2024
Denise
United KingdomWhat a lovely place to stay. Immaculate presentation. Tea and coffee making facilities but also encouraged to use the kitchen if required. Large shower room, immaculate presentation. Excellent bedding and towels. Plenty of clothes hanging space. Parking is great on the drive. Hosts are welcoming and friendly. Really lovely people. Will use again if in Harrogate! Highly recommended.
Stayed in May 2024
Reviewed: 23 May 2024
Susan
United Kingdomwas not expecting a room in an occupied house - the location was described as a unit but was a bedroom with sole use of the bathroom and shared use of a kitchen and lounge. Got used to it and in fact we spent very little time there as we wanted accommodation to attend a family event but would not select it for a longer stay. Great for a couple of nights.
Comfortable and very clean. Friendly hostess who made us feel very welcome. Location ideal for our visit. Parking a bonus
Stayed in April 2024
Reviewed: 17 May 2024
Gabriella
United KingdomNothing!
The hosts, Rachel and Stuart, were very kind, the premises absolutely spotless, the room was very comfortable and the location perfect for what I needed.
Stayed in May 2024
Reviewed: 6 April 2024
Jo
United KingdomNo. 18 is situated in a quiet cul de sac with a large parking area,, a short drive from the centre of Harrogate but within walking distance of shops and other facilities. Rachel & Stuart were lovely, friendly hosts who welcomed us to share their home as if it were our own. We only used the kitchen and dining room for breakfast and teas & coffee, and to store perishables in the fridge but all facilities were available to use as we wished. We had our own bathroom with large shower and also made use of the lounge with TV on one evening. The house was very clean and suited our needs.
Stayed in April 2024
Reviewed: 31 March 2024
Suzanne
United KingdomThe bedroom was small but comfortable with a separate bathroom. What made it better was the use of the lounge, dining room, and kitchen. The hosts live on site, but we didn't see them apart from when we were checking in and out. The house was very clean, tidy, and quiet. It is conveniently located to visit Harrogate and Knaresborough. Parking off road.
Stayed in March 2024
Reviewed: 27 March 2024
Louise
United KingdomFelt like a home from home. Very friendly and welcoming hosts, immaculately maintained and clean accommodation. Really good to have kitchen facilities to make own meals.
Stayed in March 2024
Reviewed: 8 December 2023
Jennifer
United KingdomNot enough sockets in the room - couldn’t charge my phone
Handy for the Wood Show I was visiting
Stayed in November 2023
Reviewed: 22 October 2023
Damian
United KingdomWould have liked a TV but not that this is a dislike more of a preference, great place.
I like that the hosts were lovely and chatty and incredibly helpful in directing us to local travel spots and public transport. Everything was finished to a high spec I noticed and was a pleasure to stay there, will definitely use again, thanks so much!
Stayed in October 2023
Reviewed: 19 September 2023
Kannan
United KingdomMore friendly
Stayed in September 2023
Reviewed: 17 September 2023
Kimberley
United KingdomN/A
Very friendly host who greeted us and gave us a tour of the property. Very clean and modern, everything we needed. Felt like home from home. Location perfect and in a quiet cul de sac
Stayed in September 2023
Reviewed: 22 July 2023
Emma
United KingdomNot applicable for us but the property is near a school so maybe be noisy during term time.
Location and availability. Comfortable bed. Clean and welcoming. Lovely greeting by the owner on our arrival. Given tour of property. Given our own key for access. Parking. Shame our stay couldn’t be longer.
Stayed in July 2023
Reviewed: 17 July 2023
Alexandra
United KingdomImmaculately clean, comfortable beds and good facilities. Rachel and Stuart were very welcoming and friendly. We enjoyed staying with them.
Stayed in July 2023
Reviewed: 26 May 2024
Heather
United KingdomBeware- description of accommodation totally misleading. It says “all units have microwave, fridge, coffee machine and walk in shower. WRONG!! You have a room in a shared house! Bedroom absolutely tiny, in an attic room, totally claustrophobic. No telly in bedroom. You have to share the lounge, dining area and kitchen with other guests. Came down in the morning to the kitchen to hear snoring from the downstairs bedroom due to the bedroom door being left open. When taking the bags to the car, downstairs bathroom door wide open with a guy urinating in the toilet! £93 for the pleasure of one night for a room basically.
It was clean.
Stayed in May 2024
Reviewed: 31 August 2023
Sue
United KingdomWe did not realise that we shared the house with the owners so it was quite a shock when we arrived. The accommodation is described as ‘apartments’ which gives the impression of a self contained area rather than only the bedroom and bathroom. It is possible if only renting one room there could be other guests sharing the communal facilities. Have re-read the description and it is still vague and can see that there is a regular question asking if the accommodation is shared.
The accommodation was very clean and comfortable and the hosts could not have been more helpful.
Stayed in July 2023
Reviewed: 27 July 2023
Anonymous
United KingdomSo homely and such a lovely place to stay. Rachel was so welcoming. We would definitely come back again!
Stayed in July 2023
Reviewed: 30 June 2024
Paul
United KingdomThere are no comments available for this review
Stayed in June 2024
Reviewed: 2 May 2024
Lamb
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 27 March 2024
Leaf
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 January 2024
Sturrock
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 9 November 2023
Robert
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 29 October 2023
Martin
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 6 September 2023
Martin
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 5 September 2023
Martin
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 19 July 2023
Richard
United KingdomThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content