Great location and amenities

Stayed in September 2024

Really really minor, no instructions for oven which made a few meals trial and error

Location, facilities, ease of booking and contact with owners

Stayed in August 2024

n/a

A seamless professional transaction , location and accommodation postive

Stayed in August 2024

Pillows were a bit uncomfortable and could do with my loo roll

Location and building

Stayed in August 2024

Floors are thin so can hear people moving around and talking but not an issue for us.

Property was set back from the road so it was quiet at night. Was modern and clean inside.

Stayed in August 2024

Nothing, all good.

Central location and off road parking. Host was fantastic.

Stayed in July 2024

Nothing

Everything was good.

Stayed in July 2024

Sofa was uncomfortable

Location as great

Stayed in June 2024

Comfortable and clean. Close to all we needed. Feels like home from home. Second time we’ve stayed and will be booking again

Stayed in May 2024

Nothing really.

Everything was great. The house was very well presented, in a good convenient location and is highly recommended. There were some very nice touches, with little extras in the kitchen on arrival. All in all a first class stay.

Stayed in June 2024

The only niggle was the lack of notes or instructions on, for example, which bin to use: what to do with recycling vs refuse. The only reason I knew to separate glass is because I have spent a lot of time in Kelso with my family who have a place there. If I were a genuine tourist I wouldn’t know. Some hand soap in the bathroom upstairs would also have been useful (there was some in the downstairs cloakroom). Also, despite a very modern washing machine in situ there was no clothes airer to hang them up to dry on. However when I contacted the owner she very quickly dropped one by. Same for extra bin bags. As I say - just small niggles.

Its location is perfect for Kelso town, shops, pubs and restaurants. It’s obviously been renovated recently to a tasteful and high standard.

Stayed in April 2024

There is nothing we did not like in No 1 The Turret 🙂

This three storey house is quite superb. It was our 2nd visit here, and we will certainly return when we can. Very high quality throughout and extremely well appointed. Clean, light, airy and spacious. Thoughtful touches in every room (like the new chair in the lounge Nikki. 😊 ) making The Turret a real 5 star home from home property. Kelso Border Retreats have clearly invested heavily in this site, but to be honest, we have stayed in a few of their properties now, and they are all superb. Fantastic 'Festive' welcome pack and lovely Christmas Tree provided by charming and helpful host, Nikki, along with a quite beautiful front door wreath...!! There were only 2 of us, but The Turret sleeps up to 6 people very comfortably. Brilliant WiFi, superb smart TV and stunning Sonos sound system in kitchen..!! Ample off road parking outside front door, and the house is centrally located for every amenity Kelso has to offer. Only a 2 or 3 minute stroll to Kelso Town Square. Safe-key entry system for simple straight forward access upon arrival. All round fantastic house which one could quite easily live in permanently... If you choose to stay here, you will not be disappointed... We will be back, soon we hope.. 🤞

Stayed in December 2023

Would have like mirrors in all of the bedrooms and maybe an extra TV for my PS5 mad 11 year old 😊

Location,beautiful house,parking onsite. Genuinely lovely place.

Stayed in January 2024

Central location, fantastic welcome pack., cosy and comfy beds.

Stayed in November 2023

Nothing

Birthday balloon for 90th birthday and flowers made it a v special welcome. Very clean and modern. So close to town and of course it snowed too. Good cooking facilities

Stayed in December 2023

It is not the easiest place to be self catering. The food preparation area is not very big. It could do with a few simple things like an oven glove and a dustpan and brush. There is also no recycling bin outside.

Very clean and comfortable property. An excellent location in the town.

Stayed in October 2023

We fixed a number of issues when there by there was an issue with maintence Most rads were full of air (I bled some of them) The toilet roll holder in the bathroom was off One of the kitchen cupboards was broken at the hinge (we fixed it) There were brown stains in the carpet outside the bathroom door (we cleaned them) There is a large section of gutter to the rear missing which discharges water None of the extractors work which will chase condensation build up in the bathroom and WC

Brilliant beds, overhall decor great and newly refurbished

Stayed in October 2023

Steven wished there had been a cafetiere! Nicky supplied one the next day

The Turret was a sudden booking g change by Booking.com, from a property in Melrose, which we hD booked a while back and which was suddenly cancelled by Booking at the twelth hour- to rehpuse us in Kelso at The Turret. This proved well located, beautifully furnished, the beds were fresh and utterly comfortable. Stylish indeed! We went to Melrose and saw that our original accommodation was occupied. And we were glad they double booked us and sent us to Kelso.

Stayed in August 2023

This property is excellent! We are extremely happy with our stay. The property even offers private parking. Beds are really comfortable and house is furnished with really good furniture Tv with Netflix and Amazon prime. Couldn't ask for more We loved this property!

Stayed in August 2023

Appliance instruction books would be useful. Also should have warned that the tap in the bathroom was the wrong way round. More bins and mirrors would have been useful for a cottage that could sleep 6. Also the number of toilet rolls and dishwasher tablets was not sufficient. When on holiday you do not want to have to shop for household basics.

Good central location fof touring the area. Access to numerous eating locations and shops.

Stayed in June 2023

There was nothing I didn’t like, it was absolutely perfect !

The Turret, an ideally situated, spacious, well equipped holiday home. Fantastic !! 😃

Stayed in May 2023

One small suggestion. A non slip bath mat and a safety grab rail in the shower would be an added improvement. And an arm chair would improve the seating in the sitting room.

It was very well equipped and furnished. We were given a very varied and good welcome pack. The heating and electricity were included.

Stayed in April 2023

nothing

clean, modern and in a central location

Stayed in February 2023

There was nothing we did not like.

We liked absolutely everything in this hosted accommodation. Key Safe system worked to perfection. We stayed over Christmas 2022 and the place was quite fabulous. Spacious, light, airy, and finished to a 5 star spec. and beyond. "Sonos" speaker system in kitchen was an absolute revelation.... I love music again...!!! Very nice 'quality' extra. Smart TV with NETFLIX and Amazon PRIME ready to go. Seamless... Marvelous (real) beautifully decorated Christmas Tree. Rather exquisite Christmas welcome basket, verging on a 'Hamper'.. In a word...., SUPERB.. Location wise, this property is perfectly located for every amenity and facility in the lovely Scottish Borders Town of Kelso. Not too far from anything, but still beautifully quiet in it's own way. And free parking for up to 2 vehicles.. Spot on... 🙂 We would have stayed longer if it had been possible. Absolutely without question, we will go back to No 1 The Turret, but if dates can't work, we will simply try and and choose one of Kelso Border Retreats other options. Rumour has it another 'New addition' to the KBR portfolio (in the middle of Kelso) will become available to visit soon... We cannot wait. The host, Nikki really is a credit to this particular sector of the UK self catering holiday market. Kelso Border Retreats really DO KNOW what they are doing. We have now used 3 of their properties and all were EXCEPTIONAL... End of..

Stayed in December 2022