20 Saint George's Drive, Victoria, SW1V 4BN, Westminster Borough, London, SW1V 4BN, United Kingdom
#749 of 1,008 hotels in London
Guests' ChoiceBased on 1242 hotel reviews
7.2Cleanliness
7.4
Comfort
7.4
Location
9.0
Facilities
6.8
Staff
8.1
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 26 September 2024
Laura
United Kingdomi feel like it was old fashioned it needs redecorating like a fresh coat of paint as it in desperate need for a freshen up also radiator.in bathroom was all rusted very unsightly also no kettle in the room if the modernised This hotel and spemt some money it would be perfect
the location was excellent the beds were super comfy decent size room for london the bathroom was really small but the room.itself was quite spacious
Stayed in September 2024
Reviewed: 25 September 2024
Clark
ItalyA lot of light and noise comes in through the window from the street.
Very convenient location, clean, nice shower, and perfect for a 1-night stay.
Stayed in July 2024
Reviewed: 24 September 2024
Vicki
United StatesEven though I knew there was no air conditioning, it was pretty hot in the room. Didn't see the provided fan until the last day.
All the staff were very friendly. The location was great.
Stayed in September 2024
Reviewed: 11 September 2024
Abdallah
United KingdomThe room was small the toilet was small
Location
Stayed in September 2024
Reviewed: 10 September 2024
Steve
United KingdomRoom was a little small, street was noisy later at night but that's common for the location I think.
Good location and value, staff helped show me how to gain access after hours and the room was clean, bed was comfy enough and shower was decent, which is the main thing when overnight for work.
Stayed in July 2024
Reviewed: 6 September 2024
Denise
United KingdomCurtains all dirty and torn. No coffee in the room.
The receptionist was excellent. But the customer Care staff were very unhelpful
Stayed in September 2024
Reviewed: 3 September 2024
Helena
Czech RepublicGreat location in the centre, nice clean room, possibility to leave luggage there before the check-in.
Stayed in September 2024
Reviewed: 23 August 2024
Abin
United KingdomThey did not provide a kettle, 😞😞
The hotel is situated very near to Victoria coach station
Stayed in August 2024
Reviewed: 10 August 2024
Andrew
United StatesClose to Metro and Victoria Station
Stayed in July 2024
Reviewed: 9 August 2024
Corinne
United KingdomSmell of sewage which was coming from outside . Room was very small. The pillows were flat and we could have done with 2
Bed was comfortable and bedroom / bathroom were clean. Great location
Stayed in August 2024
Reviewed: 5 August 2024
Gillian
United KingdomConvenient location. Clean room.
Stayed in July 2024
Reviewed: 25 July 2024
Joseph
United KingdomGood location. Basic, but pleasant accommodation.
Stayed in July 2024
Reviewed: 23 July 2024
Sam
New Zealandgood location, comfy beds
Stayed in July 2024
Reviewed: 20 July 2024
Michael
United KingdomVery small room, but ok for our needs. No tea/coffee facilities
Location great for Victoria Station and Goya Tapas nearby for food
Stayed in July 2024
Reviewed: 15 July 2024
Sonya
United Arab EmiratesThe showers had mold which could have been easily cleaned.
Stayed in June 2024
Reviewed: 15 July 2024
Charlotte
United KingdomThe biggest thing for me and unfortunately it meant I got little sleep, there was no lock on the door from the inside. I had a child with me and I did not like the thought that anyone with an electric access key would be able to get in I.e. staff. The staff I met were all lovely, however when it comes to the safety of my child, that is paramount.
Location was fab! Just 10 minutes walk to Victoria, tonnes of places to eat locally. The street felt safe and it was in a nice area.
Stayed in July 2024
Reviewed: 14 July 2024
Gioia
CanadaSmall , old
Location , cleaning service , staff , new shower
Stayed in July 2024
Reviewed: 14 July 2024
Nick
United KingdomIt is dated, and needs work our room had a newspaper covering missing tiles in the bathroom, plus our shower door wouldn’t close and we had to battle with it
Location was lovely, easy to get to Victoria,
Stayed in June 2024
Reviewed: 12 July 2024
Mei
New ZealandNo hot water bottle
Stayed in July 2024
Reviewed: 12 July 2024
Steven
AustraliaSmall rooms although to be expected given the prime location.
Close to Buckingham Palace, Victoria Station and Victoria Coach Station. Clean and reasonably modern. Good price
Stayed in July 2024
Reviewed: 9 July 2024
Mark
United KingdomVery small room
Great position
Stayed in May 2024
Reviewed: 8 July 2024
Janice
AustraliaWe had twin beds as doubles were taken. No air conditioning. You could open the window & we did find a fan sitting up on a top shelf, the morning we were leaving. I did ask for an iron & ironing board but was told that there was no board, but the iron had been given to a guest, but they didn't know to whom. I had to wait until the next day to receive it. There were no coffee making facilities. Walls were thin as we could hear people singing etc in room near us. After booking the room for 2 nights, I tried to extend our stay by another night, but each time I rang, I had an automated voice telling me what my booking number was & hung up. After a few tries, I went on to the website as advised by Booking.com & each time I asked for an extension of time, I was told "Thank you for your booking of (the same 2 nights) & looking forward to you staying with us". After 24 hours of the same result, I booked a Hotel across the road & moved there for the extra day.
There was a lift & it was working.
Stayed in June 2024
Reviewed: 6 July 2024
Yuni
IndonesiaThe staff was okay. The room was a bit too crowded for 4 people. Perhaps 1 double bed could be replaced with a bunk bed. No facility such as kettle and glasses, as well as bathroom towel were provided.
The location was perfect for us..close to Victoria train and coach station. It is clean and bright.
Stayed in June 2024
Reviewed: 3 July 2024
Elizabeth
United Kingdomgood location near Victoria Staff very helpful a small room but adequate working lift
Stayed in July 2024
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