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Reviews of New Birchfield Hotel

8-9 Manilla Crescent Sea Front, Weston-super-Mare, BS23 2BS, United Kingdom

#20 of 21 hotels in Weston-super-Mare

Guests' Choice

Review score

Based on 607 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 31 May 2024

    6.0
    It was ok, but we would not stay here again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We booked in this hotel as it stated that it was dog friendly. However no water bowl offered to dog on arrival or during our stay. the dog although very friendly and quiet was not allowed in the breakfast area. I would not call this dog friendly hotel. Our double bed was more like bed/half but ok for 1 night.

    location Good breakfast

    Stayed in May 2024

  • Reviewed: 30 May 2024

    6.0
    Pleasant would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Location Privacy Price

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The location was great and the staff were helpful. Good value for money.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good for a budget stay.
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 1 night

    New owners, an ongoing project with decoration cleaning ongoing, but staff were friendly and helpful.

    Nice location, great shower and a lovely breakfast.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Our room supposed to be sea view but it’s like a small extension window that you just about to see the sea the rest is a building. Plus the window has a big cracked.

    The staff that helped us with the remote for the tv was very helpful and friendly

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Good stay comfortable room.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room rather dated despite recent painting( not to a high standard )

    Good location. Staff friendly and accommodating. Comfortable. Breakfast good. Nice view from room.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    very good for a short break for two
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    the bar was not open

    breakfast was good the staff was very good

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    A lovely short break to the sea.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Lots of noise on our floor during the night, rooms weren't very soundproofed. Could do with blackout curtains as it was very light in the mornings.

    Located on the seafront, but far away enough from attractions to be quiet in the evening. Breakfast was lovely, staff were wonderful with our Autistic son and happy to provide Gluten Free alternatives.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    6.0
    Adequate
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Adequate

    Adequate

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Could be better
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was served 8-9 and at 8.20 the food, plates and coffee were only luke warm. The shower screen leaked and water soaked the floor and floor mat and needed 2 of our towels to dry it, we couldn't have a bath instead because there are no plugs. Theres no rubber at the bottom of it but by the state of the floor and bath side this is an historic, recurring problem.The shelf over sink and the sink were dirty. Overall the bedding and towels were clean and the bed was comfy. We will mention this at check out if there is someone to speak too but reception was empty when we were at breakfast. This is such a shame as the position of this hotel is great with lovely views but standards need to be improved.

    The Location is great. Pleasant helpful guy on check in.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Excellent staff and view and ive stayed before and will certainly stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise when upstairs were just walling around was very loud

    Breakfast was really good and eggs cooked to order. Good selection of food and staff were excellent

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the shortage and awkwardness of the parking at the hotel. There is the availability to park free of charge in roads nearby so it wasn't a huge problem.

    The staff were all efficient, helpful, polite and friendly. Cleaning was of a good standard. Our room was large with a sea view. Some areas could do with improvement but we were more than satisfied with the money we paid for our stay. The breakfast was exceptional. We would definitely stay again.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Cheap Weekend away
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 3 nights

    The bed was uncomfortable and the hotel needed a paint

    This hotel was clean and good value for money

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room was big. It was clean with amenities like tea, coffee, hair dryer, shampoo, soap and shower gel. Huge TV too.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    Overall not bad.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was dirty, the phone to call down had yellow all over it, the kettle was yellow and the original colour was white.

    It was a lovely little property, with a beautiful view! Staff was friendly.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Advertising in the room and around the hotel of services like room service/bar food etc that we was told they no longer have/do. Also room was very dated and had items in need of repair.

    Room was good size and beds was comfy, we had a great breakfast and staff was friendly plus allowed us an earlier check in.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    There was no towel rail or anywhere to put your clothes in the bathroom while having a shower

    The shower was excellent

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly and accommodating, lovely birthday gesture of chocolate gift to THANKYOU billie

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    in need of a refurb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    bedding needs to be renewed, larger tv in room needed, charged extra on arrival for a dog

    sea view

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No parking and room to hot

    Location was good, very clean and breakfast was good

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dated but ok.

    Location is perfect.Just around the corner from the main pier and beach.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The TV size in the expensive room way to small even with my glasses

    Start were pleasant and helpful chef was very on the ball we upgraded our room as we were looming at scaffolding we were a bit upset as it cost another £17 but it was worth it to see the sea view. Only moan really was small tv just a bit bigger than a tablet which is odd as we upgraded and TV was much bigger in.lower grade room Allington in all staff lovely and not far from anything. We'll worth a night.or two

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were lovely and extremely helpful. Room was clean and comfortable. Breakfast was good. Great value for money.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff friendly and courteous. Room was clean and comfy. Run out of tea and coffee and asked at reception. They brought an adequate stock of tea coffee sugar and milks. Nice breakfast. Overall I'd say not at all a bad place to stay. Ideal as a base to be out and about. This was a midweek stay. Weekends probably a little more lively.

    Stayed in April 2024

Showing 1 – 25

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