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Reviews of New Birchfield Hotel

8-9 Manilla Crescent Sea Front, Weston-super-Mare, BS23 2BS, United Kingdom

#19 of 20 hotels in Weston-super-Mare

Guests' Choice

Review Score

Based on 580 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 16, 2024

    8.0
    Excellent staff and view and ive stayed before and will certainly stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise when upstairs were just walling around was very loud

    Breakfast was really good and eggs cooked to order. Good selection of food and staff were excellent

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside was the shortage and awkwardness of the parking at the hotel. There is the availability to park free of charge in roads nearby so it wasn't a huge problem.

    The staff were all efficient, helpful, polite and friendly. Cleaning was of a good standard. Our room was large with a sea view. Some areas could do with improvement but we were more than satisfied with the money we paid for our stay. The breakfast was exceptional. We would definitely stay again.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    6.0
    Cheap Weekend away
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 3 nights

    The bed was uncomfortable and the hotel needed a paint

    This hotel was clean and good value for money

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room was big. It was clean with amenities like tea, coffee, hair dryer, shampoo, soap and shower gel. Huge TV too.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    6.0
    Overall not bad.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was dirty, the phone to call down had yellow all over it, the kettle was yellow and the original colour was white.

    It was a lovely little property, with a beautiful view! Staff was friendly.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Advertising in the room and around the hotel of services like room service/bar food etc that we was told they no longer have/do. Also room was very dated and had items in need of repair.

    Room was good size and beds was comfy, we had a great breakfast and staff was friendly plus allowed us an earlier check in.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no towel rail or anywhere to put your clothes in the bathroom while having a shower

    The shower was excellent

    Stayed in May 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very friendly and accommodating, lovely birthday gesture of chocolate gift to THANKYOU billie

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    in need of a refurb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    bedding needs to be renewed, larger tv in room needed, charged extra on arrival for a dog

    sea view

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking and room to hot

    Location was good, very clean and breakfast was good

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are dated but ok.

    Location is perfect.Just around the corner from the main pier and beach.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV size in the expensive room way to small even with my glasses

    Start were pleasant and helpful chef was very on the ball we upgraded our room as we were looming at scaffolding we were a bit upset as it cost another £17 but it was worth it to see the sea view. Only moan really was small tv just a bit bigger than a tablet which is odd as we upgraded and TV was much bigger in.lower grade room Allington in all staff lovely and not far from anything. We'll worth a night.or two

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were lovely and extremely helpful. Room was clean and comfortable. Breakfast was good. Great value for money.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff friendly and courteous. Room was clean and comfy. Run out of tea and coffee and asked at reception. They brought an adequate stock of tea coffee sugar and milks. Nice breakfast. Overall I'd say not at all a bad place to stay. Ideal as a base to be out and about. This was a midweek stay. Weekends probably a little more lively.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    The hotel has great potential, but needs a bit of love and attention .
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was not the cleanest, in terms of dust and bits on the carpet, beds were clean and comfortable though. Breakfast was a bit of a disaster although the server was lovely he was rushed off his feet so a bit chaotic, food was awful though sadly.

    A big family room

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Furniture dated. Missing towel rail which hasn't been replaced.

    Room was clean and comfy. Lovely sea view.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed

    Good breakfast

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    it was a b n b ,breakfast was good , beds were clean and comfortable, the staff were lovely ,
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    i had a elderly parent in a wheelchair , the corridors were diffuicult to navigate as they were narror

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Great location with very friendly staff. Fantastic value for money.
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was done on the cheap - including breakfast. It keeps the price low.

    Very close to the sea with clear view from our twin room. Bed linen crisp and clean. Beds comfy. En-suite bathrooms small but good. We used the hotel for 1 night to break a long drive. It was fine for this. Communication beforehand was good. Staff were very friendly and helpful. Breakfast was basic but good.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Family room with sea view
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Take ear plugs noise from other rooms floors squeaking doors etc and outside as we were side road facing .breakfast is only continental on a Thurs but other guests said full English was good. Parking is free yes but it is 2 rows and limited so if like me you get stuck on the back row you have to wait for the other guests to return before you can leave. No vanity table only mirror is inside wardrobe.

    Clean good sized room like others have said needs updating but doesn't affect stay. Nice powerful shower hairdryer in room was an added bonus. Staff friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    6.0
    Lovely staff and breakfast, rooms need a revamp but adequate for the money.
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't get my sea view room, very dusty, curtains strained, one of which fell off when we opened them, glass pane cracked was very drafty, had to ask to have the heating put on. Unexplained splash on the back of the bathroom door.

    Did not get the sea view room I requested or paid for, nor very clean

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very good value for money very friendly staff and nothing is too much for them excellent breakfast t
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could get tv to work no remote sai did try to help but couldn’t find one to work he was so helpful

    Breakfast was excellent friendly and very helpful the bed was really comfy

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There was a strange smell in the hotel , not sure if it's just the sea air?! £20 for the dog to stay which I felt was very expensive. Lots of steep stairs so may be tricky for anyone with mobility issues.

    Staff were really welcoming and friendly 🙂 the room was charming, old building with character. Sea view too.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Slightly tired seaside hotel, but clean & comfortable with excellent breakfast
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Website says check-in until 11pm - one of the reasons I picked it over other options (I knew I was likely to be late evening arriving). Just before 8pm I got a call asking what time I would be arriving as reception closed at 8... (luckily I was only a few minutes away)

    Great value for money, with an excellent full breakfast included. Free parking (parking always an issue in Weston)

    Stayed in March 2024

Showing 1 - 25

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