Belford Road, Fort William, PH33 6PF, United Kingdom
#9 of 28 hotels in Fort William
Guests' ChoiceBased on 815 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.3
Staff
9.1
Value for money
7.7
Free WiFi
7.8
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End of dialog contentReviewed: 14 June 2024
Sylvia
Switzerlanda bit outdated
location
Stayed in June 2024
Reviewed: 11 June 2024
Claire
IrelandWe had a lovely stay here last week! Very nice and welcoming staff. The beds were very comfortable, would defeinitely return and recommend!
Stayed in June 2024
Reviewed: 9 June 2024
---daniel---
AustraliaThe room was really hot and stuffy, had the air conditioning on its highest setting and considering the outside temp didn't get above 10, couldn't work out why it was 24 in the room. Also the staff cleaned the room without me asking for it (there was a sign specifically for this which was ignored). Considering the price, I expected more.
Great location, clean and wonderful restaurant.
Stayed in June 2024
Reviewed: 9 June 2024
Sally
United KingdomBreakfast was a bit cold
Very accommodating.
Stayed in May 2024
Reviewed: 4 June 2024
Iona
AustraliaNo lift
The hotel was nicely renovated inside - don't let the outside looks deceive you! The location was very convenient for my trip, right next to the big souvenir shop too! Staff were very helpful and recommended a good place at the Caledonian Canal for a clear view of Ben Nevis.
Stayed in May 2024
Reviewed: 2 June 2024
Jonathan
United KingdomGreat location and very good restaurant And all the staff were great
Stayed in May 2024
Reviewed: 30 May 2024
Tim
United KingdomThe outside looks a bit dated.
The room was large and comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Kelly
United StatesBeing right by the elevator. Too loud, especially when a bus load of tourists came in.
The restaurant, the pool, the facilities are nice.
Stayed in May 2024
Reviewed: 28 May 2024
Adrian
United Kingdomnoisey house next door playing very loud music , not much seating for the bar in the restaurant, expensive breakfast had to return my eggs Benedict as sour bread burnt and eggs hard, the staff apologised and replaced
lovely room, nice restaurant
Stayed in May 2024
Reviewed: 28 May 2024
Michael-john
United KingdomRoad noise high, poorly educated staff that were not helpful with the EV chargers that are on their property “nothing to do with us, we don’t know”
Layout, views
Stayed in May 2024
Reviewed: 23 May 2024
Svitlana
UkraineGenerally it is quite overpriced, because the building is old and you can hear everything happening around, especially neighbors flushing toilet or taking a shower. The furniture is also quite dated, and my bed linen had some weird odor, I guess it’s because of some cheap washing powder (at least I hope so, because I don’t want to think that it wasn’t changed after previous guests).
The location is quite nice for those wanting to hike around the area, since the hotel is located right next to the trail to the Cow Hill from which you can see a picturesque panoramic view of Fort William. The restaurant is very good, and there are a few nice amenities in the room like a wide variety of hot drinks to boil by yourself and cookies.
Stayed in May 2024
Reviewed: 18 May 2024
Lindsay
United StatesBreakfast was a little pricey.
Rooms have comfortable beds, large bathrooms and the AC works well. Breakfast was also quite tasty with pastries, fruit and cook to order options. Parking was easy too!
Stayed in May 2024
Reviewed: 7 May 2024
Deirdre
United StatesThe staff was a very accomodating as we were running late due a terrible card accident. They held our dinner reservation at the restaurant and ensured we were taken care of.
Stayed in May 2024
Reviewed: 5 May 2024
Cynthia
United StatesShower was luke-warm. Water never got hot.
Stayed in April 2024
Reviewed: 2 May 2024
Rhonda
AustraliaAlthough its states there are stairs, the reality of having to lug a suitcase upstairs doesn’t hit you until you have to do it. Could hear showers/water running in nearby rooms when people were in their bathrooms throughout the night. A smoke alarm type alarm, went off in what seemed to be in the next room to me at 5am in the morning. This was very frightening awakening to this at that hour. Kept going for a few minutes. When I spoke to reception about it in the morning, I was told they had no record of it so it couldn’t have happened onsite. The care factor was nil from them.
A nice clean, comfortable space. Also had an in house restaurant…great after a long drive to not have to worry about going anywhere else.
Stayed in April 2024
Reviewed: 18 April 2024
Rachel
United KingdomFood in restaurant was good but over-priced.
Clean comfortable room. Staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Gareth
United KingdomStaff are very friendly and helpful, really nice atmosphere. Great for Glen Nevis
Stayed in April 2024
Reviewed: 22 February 2024
Alex
United KingdomClean room and great location
Stayed in February 2024
Reviewed: 12 February 2024
Ruaridh-simpson
United KingdomWiFi did not work in the resturant which when u r on your own is an issue, no lunch during the week which if u r working a night shift is an issue as i had to find somewhere in the town to have some lunch, i was too tired for breakfast as i had worked until 6am.
Everything good, the staff were lovely, i had wet clothes that needed dried for the next night shift, was allowed to hang it in the boiler room.
Stayed in February 2024
Reviewed: 9 February 2024
James
United KingdomStaff were outstanding, kind well mannered and listened to the guest and willingness to help. The food was great and well prsented. Freshly made breakfast is a welcome treat as most places serve buffet style hot food.
Stayed in February 2024
Reviewed: 5 February 2024
Andrew
United KingdomNothing
Hotel is fantastic location, walking distance to shops,bars and basically anywhere you are looking to go in Fort William. Hotel was spotless, room was modern, cosy, and bed so comfortable. Restaurant food was absolutely delicious.
Stayed in February 2024
Reviewed: 5 January 2024
Kate
New ZealandCrazy noises most of the night from (I think!?) the extraction fans in our room and nearby.
An emergency stay after major travel disruption from Storm Gerrit. Easy parking and the most fabulous breakfast. Very friendly staff. At the edge of town.
Stayed in December 2023
Reviewed: 2 January 2024
Theresa
United KingdomShower mixer/taps didn't work properly, making it difficult to have a hot shower and then get the water turned off.
Friendly, helpful staff, lovely meal at Brown's, large bathroom and comfy bed.
Stayed in January 2024
Reviewed: 30 December 2023
Cristiano
South KoreaThe walls are like paper. You can almost hear people breathing in the next room.
Stayed in December 2023
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