Daytime traffic noise from a front-facing studio.

Location near Sloane Square, friendly staff, cleanliness, ample space.

Stayed in May 2024

For two of the days there was extreme noise from renovations in apartment above. We brought this to attention of staff but were advised there was nothing they could do.

Near the venue we were visiting

Stayed in May 2024

Room was a bit warm. There were two fans but it was still warm.

Location was great. Bus stop almost outside and tube about 10 minutes walk. Very clean room. Great to have a washing machine.

Stayed in May 2024

The IT and support is absolutely appalling and the worst in 50 years of travel I have ever experienced. We received from booking interminable emails wanting credit card details , passports etc etc. I responded but that didn’t stop the automated emails. Parking info was a nightmare. The emails kept telling me the letting dept didn’t handle parking. They gave me a number and that person told me reception would handle it. On arrival reception took me to another office who told me just drive into the garage and pay there . As parking is a major issue in Chelsea this nonsense is unprofessional. I e worked out the problem . Different companies perform the task of letting. Parking and Porter. It’s a major stuff up.

This property is old and the unit is small but we found it comfortable and enjoyed our stay.

Stayed in May 2024

We asked for 2 single beds and didn't get this

The location was excellent.

Stayed in May 2024

The stairs

Space, kitchen, location, 24 hrs reception

Stayed in May 2024

Arriving at 8:30am and needed to wait until check in time

Location and the amenities were good, walking distance to all major points

Stayed in May 2024

There was no air con and we had to keep the windows open to keep.cool at night. Unfortunately, so did everyone else and some residents were very loud till the early morning and it echoed around the outside courtyard, despite a "quiet time" restriction after midnight.

The flat was clean, well equipped, and the location was fantastic.

Stayed in May 2024

No drawers to keep clothes

Best location possible!

Stayed in May 2024

The hotel was in a good location, about a 10 minute walk to the tube, access to taxis and an easy walk to London CBD. The whole apartment building was beautifully maintained and elegant but our individual apartment needed a few repairs and was not of the same standard. Issues were dealt with by the office as quickly as possible. The apartment was clean, the bed was comfortable but if you are using the lounge room as a bedroom there is limited room.

Stayed in May 2024

Booking in to the apartments is separate to main reception, in an open office, not as straight forward as a hotel check-in to find.

Great location, lovely reception area, apartment was of a good standard.

Stayed in May 2024

Just need a few more kitchen supplies like paper towel…more teatowels. Bathroom supplies a bit sparse for 2 F but we had our own stuff too

Location #1, safe. Close to tube Ability to make simple meals. Wifi strong Kind staff who tried to help with with my internet provider issues and pre getting my room(I arrived early) advised wifi at Starbucks. Also helped me log in the wifi password in apt….the writing in manual too small for me to read.

Stayed in May 2024

Only complaints are towards technical systems. The bathroom water pump was really noisy which always turned on when using water or toilet flush in bathroom. In the kitchen sink the water pressure was really low (no noisy pump there). Also the general moisture in the room was quite high - especially after the shower (even the bathroom fan was also used). Cold window glass surface tend to get some steam or drips of water in the mornings.

Excellent location. We loved the neighborhood. Nice pretty spacious rooms and beds were comfortable. The looks and the feel about the flat was modern and fresh. Really good view to the cite from the 9th floor. The bedroom was also quiet except the noisy bathroom water pump. Clean rooms. We liked our stay there much.

Stayed in May 2024

The shower drain was blocked and full of hair, but the managing team sent someone to fix it quickly. Some hairs and dust found in corners. I wish there were more cups and utensils, so we don't have to wash them too often.

Apartment space, responsive staffs, surrounding areas

Stayed in May 2024

The sofa was broken and there was a strange smell in the appt.

The location is perfect and the apartment is in a quiet and comfortable quarter with workshops nearby.

Stayed in May 2024

Nothing

Self catering,very good facilities,great location with Sainsbury&coffee shops across the rd.,short walk to south kensington tube. Lovely helpful staff.

Stayed in April 2024

the windows were not sealed enough

Stayed in April 2024

The sofa bed mattress could be better. you can feel the springs, but for a few days was okay.

excellent location, very clean apartment and friendly staff. The neighborhood feels safe and there are many restaurants in walking distance.

Stayed in March 2024

Bed was a small double so really a squeeze for two people. We'd booked room with view but we were looking at other side of building and it is noisy facing the main road.

Great location - very close to all shops and restaurants on Kings road. Lovely staff, very helpful before arrival and during our stay. Good sized room.

Stayed in April 2024

-

Good location, staff very helpful, appartement well equipped, view was stunning (we lived on the 8 floor)

Stayed in April 2024

The windows are old so not very well isolated we could hear the street as well as the wind blowing …

Great location, friendly staff, comfortable bed

Stayed in April 2024

My only concern was the room temperature. The heating wasn't on but it was very warm in the rooms! I dread to think what it would be like in very warm weather. Fans were provided but to be honest the outside temperature in the day was about 16 degrees C, so, you can imagine when it would be only 25! I would stay again but not in the summer months unless there was air conditioning.

Great location and every thing that was needed was at the property. The sofa bed was comfortable enough and the double bed was very comfy. I drove as we 4 in the vehicle so needed parking which was available opposite and next door which was expensive, however, I wanted the convenience so paid for it. Small supermarket opposite too. 5 minute walk to the Kings Road!

Stayed in April 2024

The pictures were incredible, but the actual room is in need of thorough cleaning and maybe repainting.

The location is great! We were able to get to King’s road in minutes, South Kensington is also close by.

Stayed in April 2024

One eye of the kitchen didn't work. The door of the washing machine makes a very annoying and continuous sound. There is no sweeper, just a small hand brush. Everything is on additional charge (towels, sheets valid for a whole week ). One of the TVs didnt work at all, the other one is of a very old smart technology and with low capacity, practically does not work for netflix or to download an app. The bathtub needs to stabilize, it moves itself. You cannot control the heating, the bulbs are both broken. You need to deposit 700 euros in order to make a reservation. Some of the stuff are bored to death and don't even smile. Very expensive , even if it is located well and 10mins from the underground. Very old windows. You have to buy toilet paper . You have to buy all the toiletries, only for one day provided.

Location, Spacious, Bed, fast wi-fi, partially renovated. Clean. View of London Eye and Skyline. Very good online support and fast replying messages. Very polite cleaning lady. Accessible for strollers and kids.

Stayed in April 2024