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Reviews of Lews Castle

Lews Castle Grounds, Stornoway, HS2 0XP, United Kingdom

#26 of 60 Holiday rentals in Stornoway

Guests' Choice

Review score

Based on 303 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 3 November 2024

    9.0
    Perfect location, superb manager and staff and modern immaculate facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Was a little disappointed that the bar is only open for special occasions.

    Immaculate, modern rooms, fabulous heating, Christina was very professional, phoned the day before we arrived to make sure we were happy with everything and said she would meet us on arrival, very good personal service. We would definitely recommend Lews castle to anyone thinking of booking.

    Stayed in November 2024

  • Reviewed: 20 October 2024

    10
    Wonderful staff and luxurious accommodation
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It is a castle so has some stairs but there is a lift, and needed the exercise to work off the super breakfasts!

    The welcome that we received from the Manageress of the property was exceptional. It set the tone for a very comfortable stay. The rooms were brilliant, roomy and luxurious.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    9.0
    Would stay again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No chair to sit on and relax after a busy day.

    The quiet Comfortable bed and pillows

    Stayed in October 2024

  • Reviewed: 15 October 2024

    10
    Wonderful,peaceful and beautiful castle with an interesting history. ALL the staff were superb Matt, Simon and Christine
    • Group
    • Three-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Bar wasn’t open however the town is only a short walk away so never really caused any issues.

    A superbly well maintained and managed castle..

    Stayed in October 2024

  • Reviewed: 13 October 2024

    9.0
    Superb
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    View from our room, spiral staircase from the elevator to the room

    The staff, the location in a castle. The room was bing and well equipped

    Stayed in October 2024

  • Reviewed: 30 September 2024

    10
    Lovely stay - spacious, easy and relaxed
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The Flat was amazing . So comfortable home from home home and felt so luxurious to what we expected. Lovely in every way thank you

    Stayed in September 2024

  • Reviewed: 28 September 2024

    10
    A very special treat for my cousin and I, in the town where our mothers grew up.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night

    A couple of small issues dealt with very quickly and discreetly.

    Magnificent apartment in iconic castle. Very comfortable and well appointed. A bonus that the event we attended was hosted at the castle too, so very convenient.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    It was nice with great staff.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    At times, it was too noisy with a constantly banging door.

    Location and size of the room.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    10
    This was a fabulous experience to stay in a castle!
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Just stunning!!

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Although room was spacious it was rather empty and stark. Don't think it would feel cosy on a winter's night. Missing hooks and places to put toiletries etc in the bathroom.

    Lovely building, quiet location. Staff very helpful and excellent communication. Room was very spacious. Ate breakfast in the cafe and the bacon rolls were super. Gave direct feedback to the manager on my observations and they were acknowledged and welcomed.

    Stayed in August 2024

  • Reviewed: 18 September 2024

    8.0
    It was a great stay
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No electric outlets near a mirror and no places to hang things in the bathroom

    Location and the view from our room

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Amazing. Thoroughly enjoyed our stay at Lews Castle.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Absence of clothes storage in one off the Bedrooms.

    Standard of accommodation. Helpful management.stunning views.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Fantastic the staff went over and above to make us welcome and helped when our ferry was cancelled
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff were so friendly and helpful the apartment was very clean and well equipped fantastic location for food and drink

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    We loved the place and would definitely come back
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    On arrival we were met by the very friendly and helpful General Manager. After a long day travelling, during which we did no know if we would arrive, Christina welcomed us, showed us around, explained policies etc, let us know about local restaurants and said we could call her if we had any issues. The Castle was fantastic. A really amazing place to stay. Also, it was only about 25mins from Calanais Stones.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful location. Lovely place to stay

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Beautiful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Liked it all

    Beautiful grounds. Lovely staff. Would definitely stay again

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Wanted to treat my Australian wife to a few evenings in a castle for many years.So we did.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Staff were absolutely amazing

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    A special place to stay
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The rooms were very quiet and there was lift access which makes it easy for handling luggage. We had an apartment which was very spacious, well equipped and the bed was huge and comfortable. Our view towards the port and the town was lovely. Parking was right beside the castle entrance and was free and felt quite safe. It was a quick walk (ten minutes) to restaurants and shops.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    I enjoyed staying in a castle and exploring the grounds
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The view from my window was a large duct. A bit of a walk to town as it rained a lot. Room could have used a chair.

    Having the key to a castle! Very comfie modern room.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful building and excellent location

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the facilities didn’t work properly. Tub didn’t drain properly, and heating didn’t work well. Mostly clean, but not spotless as I found a few tiny bugs.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Out of this world- spotless clean, good firm bed, beautiful linens - just gorgeousness
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved it - exceptional place to stay. Previous night was grim so Lews restored my faith in ‘fabulous places to stay in Scotland’!!

    Did not partake of the breakfast but now wish I had!!!!

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    -

    The hotel is charming, the staff friendly and very professional, the room very cute and it's well located - a couple minutes from the town.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Nice but wouldn't stay again
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    We was in a top room called sunlight, 3 little slats for windows, you could only see part of the below roof, skylight above the bed, so it was too bright early morning. Bed in the middle of the room, mirror too high for someone short. Headboard was tiled, roll top bath behind the bed, no chair to sit down,just a confusing layout.

    The bed was very comfortable, shower was good.

    Stayed in August 2024

Showing 1 – 25

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