Marston Green, Bickenhill, B40 1NT, United Kingdom
#3 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4244 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 15 June 2024
Catherine
United KingdomGreat location Very clean
Stayed in June 2024
Reviewed: 15 June 2024
Hughes
United KingdomThe location to where I was going
Stayed in June 2024
Reviewed: 15 June 2024
Diane
United KingdomShame about the Parking being a distance from the hotel, we park in the multi storey for convenience Not much storage in room, great for 1-2 nights ...think any longer you would be living out of your suitcase
Excellent Location for the Nec Halls and Arena and Resorts world shopping centre Funky, retro Hotel, great vibe. Staying again in December
Stayed in May 2024
Reviewed: 15 June 2024
Andrew
United Kingdomnothing everything was exceptional.
Breakfast was excellent and the staff were very welcoming and friendly.
Stayed in June 2024
Reviewed: 14 June 2024
Sue
United KingdomNo outdoor space
Close to our venue
Stayed in June 2024
Reviewed: 14 June 2024
Paula
United KingdomEverything was great. Car parking was a bit far away and driving round the NEC is complicated so was unsure how to drive to drop bags off.
Stayed in May 2024
Reviewed: 13 June 2024
Danielle
United KingdomWould of liked to of been facing the lake. But maybe I'll ask this on our next stay
Drinks and warm welcome on arrival. Hotel was clean. Bed was so comfy and breakfast was really good
Stayed in June 2024
Reviewed: 13 June 2024
Ascena-mae
United KingdomNot that I didn’t like it but me and my friends were gutted there karaoke facilities were down so unable to use
I loved how it looked and how friendly the staff were
Stayed in June 2024
Reviewed: 13 June 2024
Jasmine
United KingdomFunky decor, nice room, clean, amazing location
Stayed in June 2024
Reviewed: 13 June 2024
Jessica
United KingdomAn iron in the room would have been nice!
The vibe was incredible, the staff were so welcoming and friendly! Nothing was too much to ask! I loved the photobooth, the options for breakfast were amazing! I will be looking for a Moxy hotel anywhere in the UK I stay now!
Stayed in June 2024
Reviewed: 12 June 2024
Lorna
United KingdomConvenient location to Resort world arena Helpful staff Clean comfortable rooms Good choice for breakfast
Stayed in June 2024
Reviewed: 11 June 2024
Martyne
Abkhazia, GeorgiaFantastic breakfast
Stayed in June 2024
Reviewed: 10 June 2024
Helen
United KingdomNo issues
Very close to the concert arena we were attending, easy to get to with good parking availability.
Stayed in May 2024
Reviewed: 10 June 2024
Wright
United KingdomNavigating the TV menu to discover where the iron was. The cooked breakfast was really poor; veggie sausages weren't good and despite being cooked fresh to order, the scrambled eggs were hard and tasteless.
Service was really good and the bar voucher was a lovely touch.
Stayed in June 2024
Reviewed: 10 June 2024
Michelle
United KingdomNice, modern hotel close to the attractions. Checkin staff were great.
Stayed in June 2024
Reviewed: 9 June 2024
Diana
United KingdomWe were competing at the Resort World arena and it was more the location we went for but the hotel was fabulous, spacious and just what we needed after a long journey from Scotland. We enjoyed the chilled atmosphere when we arrived and were able to wind down with our children before heading to our rooms before the big day. The staff couldn’t be any more helpful and we enjoyed our stay. The family rooms are fantastic size and Value. We have been raving about them all weekend :)
Stayed in June 2024
Reviewed: 9 June 2024
Marchuk
United Kingdomnot tasty food in a restaurant
The hotel is beautiful, clean, modern, an excellent choice for business tours. The staff is welcoming and friendly.
Stayed in June 2024
Reviewed: 8 June 2024
Debra
United KingdomAll good.
Breakfast was great, free cocktail on check-in, friendly staff, great location for the arena and station.
Stayed in March 2024
Reviewed: 8 June 2024
Ruth
United KingdomQueue for breakfast. Wasn't organised. Waiting in queue 15 minutes for more hot food, whilst your toast and tea go cold! People queued orderly for bar after the concert, but staff served people pushing in. Too narrow a space to get hot food as people trying to get drinks or cold buffet.
Location. Proximity to Resorts World. View over Lake. Room spacious and bed comfy. Paper bags to grab pastries to go.
Stayed in May 2024
Reviewed: 8 June 2024
Nicola
United KingdomParking a pleasant but long walk from hotel. Couldn’t make tv in room work !
Staff helpful and friendly, food lovely and beautiful view from room
Stayed in June 2024
Reviewed: 7 June 2024
Janet
United KingdomNothing
Convenient and good facilities
Stayed in June 2024
Reviewed: 7 June 2024
Zev
United StatesNo fried eggs.
Stayed in June 2024
Reviewed: 6 June 2024
Richard
United KingdomBroken lift.
Stayed in June 2024
Reviewed: 6 June 2024
Rob
United KingdomMy only negative was during breakfast service. Hash browns, black pudding and sausages had all run out and were waiting to be refilled. I was told by a staff member who appeared from the kitchen to refill the beans that the rest would be five minutes. Ten minutes later the missing food had not yet appeared, so I settled for scrambled egg, bacon and beans.
I stayed for the UK Games Expo at the NEC. I was nervous about paying extra for the convenience of the location. The staff were all excellent. Especially the chap who seemed to be constantly on reception. I can't remember his name, but does he ever sleep? From the comfort and cleanliness of the room, the amazing service to the incredible breakfast options and coffee facilities, everything was perfect. I will definitely be booking again next time.
Stayed in June 2024
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