Marston Green, Bickenhill, B40 1NT, United Kingdom
#3 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4285 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 23 June 2024
Stephanie
United StatesSuper bare bones rooms, not much of an issue as we were only there one night. The location is great for conventions and concerts but is about 25-30 minutes from city center, so keep that in mind for a longer trip to Birmingham.
We stayed here for a concert at Resorts World, so excellent location for that! Super clean with really cool facilities, specifically the lobby and bar.
Stayed in June 2024
Reviewed: 22 June 2024
Michelle
United Kingdom.
The vibe
Stayed in June 2024
Reviewed: 21 June 2024
Christopher
United KingdomNOISE! We were in room 308 and people were still outside drinking and really loud until almost 2am! Should be asked to be quiet or come into the hotel after midnight. That was the only thing that will put me off from returning
The hotel has a cool vibe, the staff and check in was great, rooms are comfortable and breakfast choice was great. Was really close to the arena and parking was easy, really loved everything except the noise
Stayed in June 2024
Reviewed: 21 June 2024
Yvonne
IrelandExcellent location if going to the world resorts arena, 3 minute walk
Stayed in June 2024
Reviewed: 21 June 2024
Muriel
SpainFriendly staff, good location for NEC
Stayed in June 2024
Reviewed: 21 June 2024
Nicola
United KingdomAll staff very friendly, right next door to NEC. Breakfast was the great and lots of variety
Stayed in June 2024
Reviewed: 20 June 2024
Lilabeth
United KingdomThe car park charge was stated as 3 different prices in different places. Online, the sign at reception, and the actual price we paid at the machine. Other than that, the only negative was not being told that one of the lights in the room was motion activated. We searched for the switch for a few minutes before just deciding to sleep it on as we were so tired after our event anyway. It went out after a few minutes!
The location is great for the NEC and Arena, the staff are professional without being formal, and breakfast had great options. The room was clean and comfortable, and we were given a welcome drink on arrival
Stayed in May 2024
Reviewed: 20 June 2024
Drew
United KingdomLoved the character of the hotel. Loved the layout. Loved the arrangement of the rooms. Really liked the pieces and decorations in the lobby.
Stayed in June 2024
Reviewed: 20 June 2024
Fiona
United KingdomNo complaints at all
Ideally located right by Birmingham international train station and by the resorts arena. Rooms were stylish with everything you'd need. Lovely bar and complimentary drink for each guest.
Stayed in June 2024
Reviewed: 19 June 2024
Lucy
United KingdomGreat location for both the NEC and the Resorts World Arena. Would definitely recommend and will use again.
Stayed in June 2024
Reviewed: 19 June 2024
Philippa
United KingdomPerfect location for our trip to Good Food show at the NEC. Will definitely use again,thank-you to all the staff who were very welcoming and helpful
Stayed in June 2024
Reviewed: 19 June 2024
Heulwen
United KingdomVery happy with the breakfast also the gluten free choice
Stayed in June 2024
Reviewed: 18 June 2024
Peter
United KingdomThe only thing we struggled with was the heating control but that could have been us! We just opened the window.
The location was just what we needed, right next to the NEC. The bed was extremely comfortable, so we had an excellant nght's sleep. The breakfast was one of the best I've ever had so all in all it was great and we would stay again, and use at a different location.
Stayed in June 2024
Reviewed: 18 June 2024
Jane
United KingdomHotel bedroom warm and drying. Opened window, which good, but made it bit noisier.
Funky hotel, clean, fantastic breakfast and close to NEC!
Stayed in June 2024
Reviewed: 18 June 2024
Margaret
United KingdomNothing
Stayed for Gardeners World at NEC. Could not have been more convenient. 5 minutes walk to the venue. Very friendly staff. Clean. Good choice of breakfast. Very comfy beds
Stayed in June 2024
Reviewed: 17 June 2024
Lea
United KingdomOverpriced for food and drink, bottle of pinot £30, price online £8.80 🤷♀️
Fantastic location for bbc gardeners world show. Hotel was very clean and comfortable, staff were amazingly helpful. Evening food could have been better (bit overcooked) but breakfast was fabulous lots of choice and very fresh.
Stayed in June 2024
Reviewed: 17 June 2024
Jamie
United KingdomQuality of the cooked breakfast - scrambled egg and beans were not good. When sat next to the windows there were some instances of food in the net drapes. The extractor fan for the bathroom did not seem to work so very steamy and impossible to use the mirror.
Service and choices for breakfast - have never seen such an assortment. Beds very comfortable and an amazing shower. Was great to see umbrellas available to borrow in the foyer.
Stayed in June 2024
Reviewed: 16 June 2024
Nick
United KingdomEasy no hassle check in, parking, clean modern building, friendly helpful staff 👍🏻
Stayed in June 2024
Reviewed: 16 June 2024
Beth
United KingdomOnly eggs at breakfast were scrambled, prefer poached.
Lovely comfortable room great view of lake Good Food,
Stayed in June 2024
Reviewed: 15 June 2024
Catherine
United KingdomGreat location Very clean
Stayed in June 2024
Reviewed: 15 June 2024
Hughes
United KingdomThe location to where I was going
Stayed in June 2024
Reviewed: 15 June 2024
Diane
United KingdomShame about the Parking being a distance from the hotel, we park in the multi storey for convenience Not much storage in room, great for 1-2 nights ...think any longer you would be living out of your suitcase
Excellent Location for the Nec Halls and Arena and Resorts world shopping centre Funky, retro Hotel, great vibe. Staying again in December
Stayed in May 2024
Reviewed: 15 June 2024
Andrew
United Kingdomnothing everything was exceptional.
Breakfast was excellent and the staff were very welcoming and friendly.
Stayed in June 2024
Reviewed: 14 June 2024
Sue
United KingdomNo outdoor space
Close to our venue
Stayed in June 2024
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