15-25 High Bridge, Newcastle upon Tyne, NE1 1EW, United Kingdom
#8 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 8569 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 28 May 2024
Darren
United KingdomRoom could be a little bigger.
Brilliant location and a great price.
Stayed in May 2024
Reviewed: 28 May 2024
Joanne
United KingdomThe location was very good for reaching all the amenities eighin the city. Also all the staff were very helpful and polite.
Stayed in May 2024
Reviewed: 28 May 2024
Julia
United KingdomMore detailed details about parking and what is available especially after 11pm. A map would be a good idea
Room location fine We did not have breakfast Late bar was good
Stayed in May 2024
Reviewed: 28 May 2024
Glen
United KingdomN/A
Great shower, excellent location
Stayed in May 2024
Reviewed: 28 May 2024
Julia
United KingdomIt’s central location
Stayed in May 2024
Reviewed: 28 May 2024
Mary
United StatesWe were very happy with this hotel, but for some people, it would be a little too rowdy and noisy at night, especially on Saturday night. We walked past police breaking up a fight to get to the hotel one evening.
This hotel was not far from the train station, and we found plenty of restaurants nearby. The room was nice, the shower had good flow, and breakfast was a very ample expanded continental style. The staff were friendly and helpful. We especially enjoyed one of their dining recommendations, Kafeneon, which was right around the corner.
Stayed in May 2024
Reviewed: 27 May 2024
Kevin
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 27 May 2024
Richard
United KingdomN/A
Value for money, and staff were great, even offered us a umbrella as it was raining
Stayed in May 2024
Reviewed: 27 May 2024
Ian
United KingdomNo cooked option
Good variety but no cooked
Stayed in May 2024
Reviewed: 27 May 2024
Kyra
AustraliaNothing not to like.
Everything super good
Stayed in May 2024
Reviewed: 27 May 2024
Kyra
AustraliaNothing not to like.
Great reception staff. Friendly and accommodating. Stylish and modern foyer/ terrace and bar/dining areas. Excellent continental breakfast. Good sized, clean, comfy bedroom. Lifts to all floors. Left luggage facility, very helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Fenwick
United KingdomTea/ coffee cups in the room had been used. They had empty sachets in
N/A We didn't have the breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Karen
United KingdomA couple of light bulbs out but I reported this on checkout.
Location very central. Breakfast buffet great but make sure you have booked it in advance. Room comfortable.
Stayed in May 2024
Reviewed: 27 May 2024
Sean
United KingdomThe cleanliness of the room could be improved, the chair fabric was stained, the wall where the tv was located had a suspicious splattering of what looked like blood at best.
Location was perfect, the staff are always very pleasant and helpful. The bed was really comfortable.
Stayed in May 2024
Reviewed: 27 May 2024
Anna
United KingdomThe bedroom was a little small.
The communal spaces were very well designed.
Stayed in May 2024
Reviewed: 26 May 2024
Lisa
United KingdomThere was nothing to dislike.
It was clean, modern and the staff were lovely. The room was also very comfortable.
Stayed in May 2024
Reviewed: 26 May 2024
Paul
United KingdomComfortable accommodation close to Central station. Great value for money.
Stayed in May 2024
Reviewed: 26 May 2024
Norman
United KingdomThe bed was so comfortable and room so clean Breakfast we had was 100 % would book again and would tell earn one else to
The room was so well presented and staff are very professional and can't get a better location for a hotel
Stayed in May 2024
Reviewed: 26 May 2024
Ms
United Kingdomroom good . a bit small but ok for just me. very quiet hotel. location was "hidden" where the banners were was all shuttered up, i went round the block again noticed the entrance set back a couple of doors down from banners. other than that everything was fine
Stayed in May 2024
Reviewed: 26 May 2024
Paul
United KingdomRoom very comfortable and clean. Towels felt very luxurious. Shower room very well presented. Location great in the centre of Newcastle. Continental breakfast very good. Liked the outdoor seating area.
Stayed in May 2024
Reviewed: 26 May 2024
Judith
United KingdomLovely lounge and seating areas however they are too cold to sit and relax in. Also the bar doesn’t stock hand pulled beer only bottles.
Convenient for city centre and within walking distance of the train station. The hotel is tucked away up a side street so was quiet.
Stayed in May 2024
Reviewed: 26 May 2024
Nicola
United KingdomThe rooms are compact, they were great for our visit but if you have a lot of luggage you may want to go for one of the larger rooms.
Visited the city for a show and the location was perfect, close to the train station but not noisy.
Stayed in March 2024
Reviewed: 25 May 2024
Adele
United KingdomNone
It’s a beautiful building and very well maintained
Stayed in May 2024
Reviewed: 25 May 2024
Haile
United KingdomMe and my mother stayed for 1 night to celebrate her birthday the location is fantastic staff are just exceptional very friendly go above and beyond Charlie and another female behind reception have been amazing throughout our stay couldn’t do anymore for us francesco behind the bar was very friendly full of smiles and made us feel very welcome rooms are nice with everything you need and the beds are very comfortable can’t wait to come back welldone staff and team x
Stayed in May 2024
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