15-25 High Bridge, Newcastle upon Tyne, NE1 1EW, United Kingdom
#8 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 8676 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 10, 2024
Sheila
United KingdomHot food at breakfast would be a nice touch, but it’s not really an issue as the choice is decent
Location is great and the rooms are very comfortable
Stayed in May 2024
Reviewed: June 10, 2024
Danny
United KingdomNothing
Very welcoming staff on the front desk, lovely entrance & lobby, very clean & the whole hotel smells beautiful
Stayed in June 2024
Reviewed: June 10, 2024
Remo
ItalyWifi
Fantástica posicione in city center
Stayed in June 2024
Reviewed: June 9, 2024
Denise
United KingdomFantastic location, very clean and quiet
Stayed in June 2024
Reviewed: June 9, 2024
Sarah
United KingdomSmall room
Good location and late check out
Stayed in June 2024
Reviewed: June 8, 2024
Gareth
United KingdomClean room, friendly staff. Will come again.
Stayed in June 2024
Reviewed: June 7, 2024
Gerrit
United KingdomReception helpful staff.
Stayed in June 2024
Reviewed: June 6, 2024
Lynn
United KingdomN/A
Location was great - surrounded by lots of bars and restaurants. Close to Metro station and a short walk to the train station. Room was clean and comfortable. Staff were helpful and friendly.
Stayed in June 2024
Reviewed: June 6, 2024
Emma
United KingdomNo bin in room. No Netflix services on TV.
The style, location, cleanliness, friendly staff.
Stayed in June 2024
Reviewed: June 6, 2024
Colin
United KingdomReally good value and very clean and friendly
Stayed in June 2024
Reviewed: June 6, 2024
Dawn
CanadaThe sink was kind of clogged, room was not really soundproof.
Very helpful staff! They were able to answer every question and help us with little issues.Great decor in the lobby.
Stayed in June 2024
Reviewed: June 6, 2024
Christopher
United KingdomNothing
Clean, modern and fabulous vfm
Stayed in June 2024
Reviewed: June 6, 2024
Helen
United KingdomCarpets could do with replacing
Comfortable bed and linen
Stayed in May 2024
Reviewed: June 6, 2024
Hendrik
GermanyCool- pragmatic - nice design - perfect location for a city trip
Stayed in May 2024
Reviewed: June 6, 2024
Sammy
United KingdomThe fire alarm going off consistently for an hour in the morning, security after hours not accepting our room key and leaving us waiting for ages
Good location, very friendly staff
Stayed in June 2024
Reviewed: June 6, 2024
Daryna
United KingdomTV doesn’t work in the room
Nice Location and polity staff
Stayed in June 2024
Reviewed: June 6, 2024
Nichola
United KingdomHaving to leave bedroom for a fire alarm drill
Stayed in June 2024
Reviewed: June 6, 2024
Arthur
United KingdomAll good.
The staff are so friendly and attentive. The location is fantastic. Right next to Grey St. Monument Metro etc. Loads of bars, and restaurants on the doorstep. Shopping is 2 mins away too if that is what you are looking for. The later check out here over other hotels is a real bonus. It did sway our choice to stay at Motel One even though it was slightly more expensive than some other options.
Stayed in May 2024
Reviewed: June 5, 2024
Anne
United KingdomRooms very small. Only continental breakfast on offer
Location is great. Bar is lovely. Best SA wine I’ve had. Fab bed and pillows, I had a great sleep and I’m terrible at sleeping
Stayed in June 2024
Reviewed: June 5, 2024
Amanda
United KingdomTea and coffee facilities were a little high for me as I’m short but the concept of the storage was good. Would have preferred either a plug socket next to the large mirror or a mirror above the desk/table area. Was shocked at the 125ml measure of the Prosecco in the bar, normally when ordering a glass of Prosecco you get a glass, not half a glass as was brought ( I’d of realised this if I’d read the drinks menu) but never ever been served this before.
The central location was excellent, the modern slightly quirkiness of the hotel reception, lobby and bar areas.
Stayed in June 2024
Reviewed: June 5, 2024
Joanne
United KingdomBrown carpets in bedroom. Understand the reason but mine could have done with a steam clean. Just don't look too closely...
Great location. Lovely bar and reception area. Very near Bigg Market but away from the noise. 10 mins walk to station. Reception staff super friendly and helpful
Stayed in May 2024
Reviewed: June 5, 2024
Abi
United KingdomIt’s in a good location and was affordable for being in the city centre. Facilities were good and room was nice and comfortable. Good range and quality of food and drink for breakfast. Staff were very helpful.
Stayed in June 2024
Reviewed: June 5, 2024
Tara
United KingdomCouldn’t be helped but the fire alarm was going off intermittently for around 40 mins from around 07.30 am
Loved the bar and the fact doors locked at 11 so just hotel guests can use
Stayed in June 2024
Reviewed: June 5, 2024
Gillian
United KingdomCentral Location & friendly staff
Stayed in June 2024
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