1 Dickinson Street, Manchester, M1 4LF, United Kingdom
#15 of 117 hotels in Manchester
Guests' ChoiceBased on 10857 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 June 2024
Alex
United KingdomOnly downside was a lack of selection available at breakfast but that didn't dampen our stay.
Fantastic stay in a great location. Lovely hotel with very friendly staff. Such a clean and modern hotel with comfortable rooms and a nice bar area to relax in the evening after a long day at a trade show.
Stayed in June 2024
Reviewed: 28 June 2024
Claire
United KingdomNothing
Good, central location. Clean and modern
Stayed in June 2024
Reviewed: 28 June 2024
Sharon
United KingdomPerfect central location. Super clean, bar area very relaxed and beautifully decorated. Excellent value for money and is our 1st choice for overnight stays in Manchester.
Stayed in March 2024
Reviewed: 28 June 2024
Simon
United KingdomSome written info in the room re meal times & how to use the Wi Fi would have been very helpful.
Location - excellent Bar staying open until 2am was v important as I was attending a conference so could entertain guests which is what they expect . Bar staff were good & the very large gentleman supoerb - just the right blend of courtesy, charm & friendliness. He can work for me !!
Stayed in June 2024
Reviewed: 27 June 2024
Chris
United KingdomRomm was t ready at 1pm had to change in the toilet
Clean and smelled great
Stayed in June 2024
Reviewed: 27 June 2024
Gerry
United KingdomHad to carry an iron and ironing board up from reception
Excellent staff
Stayed in June 2024
Reviewed: 27 June 2024
Gerard
United KingdomGreat staff
Stayed in June 2024
Reviewed: 27 June 2024
Carl
United KingdomNot much to not like.
Great location, great staff.
Stayed in April 2024
Reviewed: 27 June 2024
Dawn
United KingdomStaff Friendly and very clean and great location
Stayed in June 2024
Reviewed: 27 June 2024
Jose
IrelandRooms could be a big bigger but still functional.
Nice, clean and confy hotel with a great location. Lots of pubs, bars, restaurants, attractions and shops around (walking distance). Staff was super friendly and helpful. Drinks at the bar at a very good price.
Stayed in June 2024
Reviewed: 27 June 2024
Guma
United KingdomAll was good in my view
The location was perfect for me, and breakfast was very good
Stayed in June 2024
Reviewed: 27 June 2024
Mapula
South AfricaLack of variety in the breakfast offering
Location for the breakfast was good.
Stayed in June 2024
Reviewed: 27 June 2024
Cunliffe
United KingdomNo wardrobe or drawers and only a couple of hangers. Not great if you are staying more than a night or two and you want to unpack. The bedside shelf is tiny and a bit useless for more than a glass. No USB sockets in the room.
Really good location. Friendly staff and the room was very clean. Nice hotel.
Stayed in June 2024
Reviewed: 27 June 2024
Susan
United KingdomNothing
Everything! Staff, breakfast, room!
Stayed in May 2024
Reviewed: 26 June 2024
Mick
GuernseyWe were over from the Channel Islands, so very happy that we could catch the tram 50 yards from the front door of hotel all the way back to Manchester Airport. Location seemed pretty central for everywhere we wanted to go. Staff at check in friendly and efficient, no more than 2 minutes to book in. Nice touch when cleaners left a few sweets on clean towel on bed.
Stayed in June 2024
Reviewed: 26 June 2024
Leah
United KingdomDark but was clean
Great
Stayed in June 2024
Reviewed: 25 June 2024
Tracie
United KingdomNothing
Very modern and central
Stayed in June 2024
Reviewed: 25 June 2024
Shelley
United KingdomSoap dispenser pumps not the easiest to use (both hand basin and shower). Freestanding pump dispenser in the shower was difficult to operate with one hand, so had to unscrew and pour directly from bottle.
Trendy central location and great value for money. Very close to the Manchester Central. Easy check-in and out. Nice large bed and like that the room had a door that I could open to get fresh air. Soundproofing is good.
Stayed in June 2024
Reviewed: 25 June 2024
Tabone
MaltaLoud drilling noise from above the room on the first day we were there
Location is brilliant, clean and spacious room.
Stayed in June 2024
Reviewed: 25 June 2024
Chris
United KingdomCan't think of much wrong other than getting woke up by someone putting the bins out in the morning
Brilliant value, great location, room was really comfortable.
Stayed in June 2024
Reviewed: 25 June 2024
Adele
United KingdomBed was uncomfortable- very soft
Clean conveniently located. Friendly staff
Stayed in June 2024
Reviewed: 25 June 2024
Zoe
United KingdomSmall rooms. Mirror to high to sit and get ready
Clean modern staff nice
Stayed in June 2024
Reviewed: 24 June 2024
Muhammad
United KingdomNone
Perfect
Stayed in June 2024
Reviewed: 24 June 2024
Essi
United KingdomThe bigger pillows should have two covers or different covers. The current ones were open on the long side and didn't cover the whole pillow. So I used two on just one of the pillows
Great room, comfy bed, room had A/C, everything was quite updated and room was very clean. Had window towards inside of the building so very quiet, could be different on the other side. Great location, short walk from different stations but also had many restaurants and shops close by. Check-in and check out were both quick. I've stayed on the other Motel one hotel as well which was a great. Highly recommend either one!
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content