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Location was perfect, Newtown and a stones throw away from Waverley! Off the main road and near enough to shops, cafes, bars and a few attractions. Staff were brilliant, really helpful and knowledgable!

Stayed in May 2024

Nice staff, clean room

Stayed in March 2024

Motel One is a motel. It's not a misnomer just because it's a hop and a skip from the royal mile. Anyway, issues we faced: 1. Room didn't have a well-functioning HVAC - after showers, the room would get very hot (in mid-April). 2. The room didn’t have a fridge. This was very inconvenient since we stayed for 5 days and would have liked the ability to store food items and have cold water for drinking. 3. Bathroom had limited storage (for toiletry kits etc). Small 4inch deep glass shelves - why?! 4. None of the bathroom soap, shampoo dispensers got refilled. One time, I left the bottle caps off thinking the cleaning staff would see them and know to refill. But we returned to a room with those caps still off and no refills. I don't think they even saw any of them (including those on the sink - first thing you see when you get in!), which made me worry about the level of cleaning. 5. Towels were threadbare. Time to cycle them out, guys.

Location. Size of room. Bathroom size. Shower area had enough room, unlike most UK hotels. Good storage in the room.

Stayed in April 2024

Room was quite small

Lovely hotel in a great location, directly across from Waverly Station. Room was very clean and we had a lovely city view

Stayed in May 2024

We were not allowed breakfast before 7, in spite of it all being ready. I was there for an early 1/2 marathon as were many other runners - it would have been nice if they could have allowed us breakfast!

Location and price compared to other properties

Stayed in May 2024

Elevators were often busy and there are only 2. I was placed in a room adapted for wheelchair, which I can see how good it can be for people who require that, but not so great for people who don’t require. (Bathroom sink was very low, shower was too low, there was no furniture in the room)

The breakfast is good and the value is worthy. The views from the restaurant are lovely.

Stayed in April 2024

Ac did not work in room. Comforter was very thick, too hot and uncomfortable sleeping.

Location was excellent.

Stayed in May 2024

The construction around the exterior.

The location and the aesthetics.

Stayed in May 2024

The entrance was strange.

Location!!!

Stayed in April 2024

Quite noisy, so if you depend on a quiet room, look somewhere else. Also, construction going on throughout the building.

Excellent location, very friendly staff

Stayed in May 2024

Very bare bones for over $400.

Convenience to Waverly Station.

Stayed in May 2024

Bathroom size

Staff location and cleanliness

Stayed in May 2024

Continental breakfast only, so had to go out to get a cooked breakfast.

Very clean functional room, bed very comfortable. No noise from slamming doors or traffic in our room. Hotel very close to Waverley Station so very convenient.

Stayed in May 2024

Great location and very cute rooms!

Stayed in May 2024

Shower was really weak, and somehow the room became very, very hot during the night (it was not even hot outside!). Problem is there was no air-conditioning, so the nights were quite uncomfortable. The only solution proposed by the staff was to use the air exchanger / central fan available at the room. It did not solve the problem at all. In the summer it must be hell.

Location was superb, room was very clean and fairly big.

Stayed in May 2024

Shower had minimal pressure - very poor! Initial room dark on first floor, changed to level 4 with small window so lighter Paper tea cups! Way too expensive for what you get.

Location excellent in centre of city. Continental breakfast good, good variety Friendly staff

Stayed in May 2024

View from room, smell of cleaning agent, rooms a bit tiny

Very central location, clean, great and friendly staff. Room was good, small but everything is there, nice bathroom

Stayed in May 2024

The room could do with an update. No fridge in the room

It was a great location

Stayed in May 2024

no cooked breakfast

Nice position for the city

Stayed in May 2024

No fridge and only 2 coffee sachets supplied

Location

Stayed in May 2024

Our room was incredibly warm, we spoke to reception and got a fan but it made no difference it was boiling hot

Great location and lovely staff

Stayed in April 2024

Noise from outside was sometimes bothersome during the night.

Location was fantastic. Staff was super friendly and helpful. Rooms were clean and comfortable.

Stayed in May 2024

Nothing

Staff were exceptional, stayed at many Motel Ones’ and while we have always been satisfied the staff here are the best we have encountered 👍🏻 👍🏻👍🏻

Stayed in May 2024

No fridge

Very easy to get to from train station, staff we’re lovely, comfortable stay

Stayed in May 2024