Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Bedfordshire B&B and inn reviews
  4. Luton B&B and inn reviews
  5. Reviews of MossBank House Luton Airport

Reviews of MossBank House Luton Airport

52 Mossbank Avenue, Luton, LU2 9HH, United Kingdom

#20 of 27 B&Bs and inns in Luton

Guests' Choice

Review Score

Based on 33 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The manager was helpful with taxi orders and shown around the area

    Good peaceful location and not far from the airport

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Availability or information of taxi service

    Near the airport.

    Stayed in May 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The description said futon bed but it was a floor mattress. For our short-stay was ok but would not have wanted a longer stay however flight did reflect this.

    Cost and friendly host all via Wats app. Good for an over night stop over stay before early airport flight. Would use again under same circumstances

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Staff was communicating well. The house is close to Luton airport. Walking distance.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    10
    Value for money, clean quiet room, perfect for and overlay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room was small but the bed was a double bed which was perfect for me, very comfy. Clean linens, a bit hot but I opened the windows so it was fine. Quiet neighbourhood, the landlord waited for my arrival no his phone and promptly gave me the instructions for entering the building and room.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Ideal place to stay before an early flight from Luton airport
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Clean, comfortable, quiet, close to Luton airport. There was also shower gel, shampoo and conditioner in the bathroom for use

    Stayed in May 2024

  • Reviewed: May 15, 2024

    3.0
    Not staying there again
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    When I asked the owner about the tv remote he said he will check but never got back to me. I texted him again asking if he could give me a code to another room so I could grab a remote from another room he agreed. So I got the remote at 10.30pm (staying for 1 night only) It was quite close to luton airport Bed was comfy No night light, so I had to put on the bathroom light and partially close the door to have a soft light at night when watching tv

    I was booked to a room where somebody stayed already (the room was occupied) when I called the owner he came straight away and gave me a different room. Room was not very nice. Bed sheets looked clean but didn't smell fresh. Carpet from the 80's. Tones of dust on the chandelier. The descriptions said there is a spa bath in the room. There was no bath at all just a shower cabin from the 80's. There was no remote for the Tv. Also the room descriptions said loads of other things were provided, such as bath robe, slippers etc. None of them were there

    Stayed in May 2024

  • Reviewed: May 9, 2024

    3.0
    Sucked
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything.

    No hot water as whole house uses it so freezing shower in morning. No sheet for the pullout and had to argue for one as he told me I should just sleep directly on pull out. Like wt_? No fridge but he did install one at the end of the night. No light on entry, so you can’t see the lock box to get the key out. No code sent by booking.com so that you can get in and out of your room in case you forget code. No protection on ground windows so two older ladies can’t leave their windows open when they sleep 🙄cause some could easily just climb in. But a positive, a 6 pound taxi trip that took 10 mins to airport so that was convenient.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    5.0
    Functional
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    Over heated. Shared bathroom with all other rooms (5?)

    No breakfast offered

    Stayed in April 2024

  • Reviewed: May 5, 2024

    1.0
    Stay away
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were unable to contact the host. He did not reply to WhatsApp nor Booking messages. We were not given any instructions on how to check in despite texting and calling many times before the ckeck in time. We arrived at the place merely an hour before check-in and he was late. He arrived only after Booking contacted him which was past the check in time. He claimed that he saw our texts and calls but did not answer them because we are Polish and they have been made from a Polish number. He arrived and said that he had been overbooked and has no room for us. He demanded that we cancel our reservation and then he will magically find a room for us. He refused to cancel the reservation himself and said that we need to trust him. We said that we would rather consult Booking on this and wanted to call them to which he replied that if we want to call Booking we should leave and never come back. It all seemed very shady as we had no guarantee that we would get a room after we cancel. We have proof of this conversation which was presented to Booking's Customer Service. The host now lies about the whole situation.

    From what we know it was not his first time as we spoke to other people that had been treated this way. If you want to rest before or after your flight, we suggest you stay away from this place as no good will come of it.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    5.0
    The accommodation was okay considering what i paid
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very hot, i think the thermostat was bad, i tried opening the window but only one widow opened, the room was burning hot, we couldnt sleep. I had a shower twice on the night time.

    Nothing really everything was just basic i will say for the price i paid i didn't expect much

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Very friendly and beautiful accommodation cheap and good service many thanks 😊👍
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly and beautiful accommodation cheap and good service many thanks 😊👍

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and Raj was very friendly

    Warm and close to bus station.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Mossbank
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes the smartlock on the door didn't work and had to enter code manually but that could've been my fault.

    Staff was very helpful, going above and beyond for some requests I made or quickly answering any questions I had, bed was really comfortable and check-in/check-out was easy.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    1.0
    we never got to stay, the property did not share the codes for the door on time
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Unfortunately, we never got to stay there. We made our reservation on booking.com the morning before we were supposed to travel (more than 24 hours before) but the property only sent us the code for the key box and door 20 minutes before we were supposed to already arrive there, by which point, we did not have access to wi-fi as we travelled internationally. We only saw the email the following morning, at a different hotel we had to go looking for at night, with luggage, stuck in the middle of a neighborhood we don't know. When we got to the property it looked deserted and nobody was there to open the door. We tried knocking several times. So overall, we can't say much about the property. Maybe the managers should make an effort to send the codes to the door shortly after a reservation is made and not 20 minutes before people are supposed to already check in. This ended up costing us a lot of money and time. Not to mention we are in our late 70s and we had to walk in search of a taxi and tried 4 different hotels before we found an available room.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect one night stay near the airport

    Stayed in April 2024

  • Reviewed: April 19, 2024

    4.0
    Needs some improvement
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Access situation not good 1 shared key to front door between all guests will end in tears , as will the code system for bed doors . No access to fridge negates a longer stay. Windows locked shut so no airing room

    Host was helpful, reasonably comfortable, ok at a price point of 50 £ would not pay more

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Host went above and beyond what was expected.

    Stayed in April 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!
gogless