Nothing

Well equipped. Clean. Highly efficient checkin & service. Great breakfast.

Stayed in September 2024

Slightly dated room

Lovely breakfast, lovely friendly staff and close to where I needed to be

Stayed in September 2024

The room was quite small I guess(bed) but was really lovely nevertheless

A great little hotel.

Stayed in September 2024

Location -breakfast

Stayed in September 2024

Lots of stairs! No lift

Location was fabulous . Breakfast was freshly cooked

Stayed in September 2024

Nothing much. The hot water went off one morning, but the issue was identified and repaired quickly. The WiFi can be a little slow at busy times.

Wonderful location. Central to the west end theatres and attractions. Great breakfast. Friendly helpful staff.

Stayed in September 2024

Value/location/breakfast

Stayed in August 2024

Too many loud noises from street and neighbouring room

It was a nice view and room. The temperature was adjustable (airco). Nice and comfortable hotel.

Stayed in August 2024

Having to leave the main building to go to another building to get to our room. The Wi-Fi did not work which may have been due to us being in a basement room.

It was a shame we had to leave the main building to get to our room, particularly as it was raining and we were tired from our journey. The staff were very nice and helpful. The breakfast was good. The location was excellent. The bed was comfortable.

Stayed in August 2024

Breakfast. You need to order something instead of choosing it from a table and take as much as you want.

Nice, clean room. Friendly staff. Great location.

Stayed in August 2024

The fire alarm went off randomly late at night. Lots of stairs, no lift

Bed was very comfortable, Breakfast was good.

Stayed in August 2024

The room needed a minor renovation (an old water damage on one of the walls, and the water in the toilet wouldn't stop running). The biggest fault was the WiFi. It was slow, and it was noticeable when other guests were up and surfing.

Great location! Walking distance to most things and close by the underground. Cosy but spacious room. There was dairy free milk as an option at breakfast. Hopefully, there will be dairy free yoghurt the next time.

Stayed in August 2024

Air conditioning was noisy.

Stayed in August 2024

Nothing really. We were only there for 1 night and everything was nice, including the room.

A small quiet hotel in the middle of London is hard to find, but this fitted the bill. We needed one near the British Museum and this was within a couple of minutes walking distance.

Stayed in August 2024

Not a lot really. Mybe shorter check in time.if possibly

Very good 👍

Stayed in August 2024

Bit dated

Location

Stayed in July 2024

Not as many stairs to get up to the apartment but all good.

Breakfast was included and a good choice. Location was excellent. Very central for everywhere.

Stayed in August 2024

The rooms were on the smaller side, our roof had a number of bits of missing plaster, the television was out-dates, very small and mounted in the corner by the ceiling and partially obscured by the door arrestor. The entrance to reception is downstairs, through a low and narrow passage. There was no common area at all to meet which was an issue when one of our party was in a different builting My friend's room entered onto the bathroom with another door through to the main room, which was extremely odd. My other friend entered the hotel via a door about 8 doors down the street. We booked all together so assumed the rooms would be in the same building.

Breakfast was nice and included which is ideal with a good amount of choice. Only oddity was any request for toast returned about 4 slices each of white and brown in a rack. All well cooked and tasty though. The beds were comfy and there is individually controllable room AC.

Stayed in August 2024

The TV in the room was small and a good distance from the bed and the bathroom door didn't fully close.

The location was excellent for what we needed (London colliseum) it was only a short walk back to the hotel. The room was very clean, the bed was exceedingly comfortable and the AC unit was great considering how warm it's been. The breakfast was brilliant and really well made, all the staff were friendly and helpful and we had a very very pleasant stay.

Stayed in July 2024

The room was incredibly falsely advertised, our room had chipped paint in the roof, the curtains were ripped, and there was a little TV the size of a tablet in a top corner of the room. This was not a 3 star hotel, 2 at the most.

Location and breakfast was pretty good. The staff was of little words, but helpful enough.

Stayed in July 2024

the building is a bit tired - the shower holder was broken, corridors musty. But the room was fine. The wifi was terrible in the evening but that may be that someone else was streaming as it was ok in the morning. That meant I couldn't use it for work in the evening though.

Really well located very close to the British Museum. There's good secondary glazing so it is quiet even close to the road. The room was large and airy.

Stayed in July 2024

Bathroom door didn’t open fully, quite difficult to get in to the bathroom

Great location, staff very friendly and helpful

Stayed in June 2024

Breakfast tasty but old fashioned and needs modernising.

Stayed in July 2024

Cost

Your room 246 had its own courtyard

Stayed in July 2024