As soon as you walk through doors, the building smells musky. Our double room wasn't any better! The TV was tiny along with the room size. Had a patio door, which was adjacent to a work room, and could see them and hear them working late in the night, so I had to pull blind on the door! Tried pulling the curtain on the door, but it was hanging off full of dust on top! Kettle was on windowsill with no socket near, so I had to pick it up to plug into bedside socket, very dangerous once boiled to carry it back! Shower plug grubby looking, rim under sink visibly dirty and too high!no lock on bathroom door . The walls are really thin as woken up at 6 am with next doors tv!

Good welcome, close to our needs for our stay, breakfast was ok with plenty to choose from. Free wifi

Stayed in May 2024

Dreadful radio blaring in the breakfast room. Please turn it off.

Comfortable room. Good breakfast.

Stayed in May 2024

Room size could have been larger and shower recess extremely difficult to negotiate.

Location - near Tottenham Court Station - great access from Heathrow on the Elizabeth Line. Close to centre of London and its attractions and easy to access the Underground. Close to Theatres and the British Museum. Breakfast was good - good choice, well presented. Room - although small (we have stayed at larger rooms/apartments on previous visits) but suited our purpose. It was good that we didn’t have to manage stairs as our age might have made that difficult.Room size

Stayed in May 2024

Breakfast should have been included in the price of our stay.

Breakfast was decent for the price. At the time of our stay there was a lot of construction going on. It was very loud. Overall our stay was ok.

Stayed in May 2024

The breakfast was adequate- there could have been more variety.

The location was excellent- right by British Museum. The staff were friendly and the room clean and comfortable . It was as I expected for a reasonably priced hotel in central London.

Stayed in May 2024

Great price for a central location. Staff friendly, room clean and a great breakfast.

Stayed in May 2024

No bar fridge in the room and tap water not drinkable. Bottled water provided but not enough, can get extra but a little irritating.

Location was amazing, staff were all very friendly and helpful. Breakfast was fabulous, fresh for and delicious. Room had a bathtub which was excellent after a long day walking around London.

Stayed in April 2024

Shower was a bit small, but it was usable.

Friendly staff in a good location for a fair price. Breakfast included, with non-dairy milk readily available.

Stayed in May 2024

Room smaller than expected. Reception downstairs. Carpets and furnishings ‘tired’

Good breakfast and location

Stayed in May 2024

Noisy off Bloomsbury, not a hotel for anyone who has difficulty climbing stairs.

Location, bed, breakfast were great.

Stayed in May 2024

-

Location and nice staff

Stayed in April 2024

Decor

A great location, but the hotel is dated and scruffy. Although clean and a very good breakfast, our room was tired and needed a makeover. A busy hotel, but needs decorating!

Stayed in May 2024

Decor is a bit tired. No drinking water from the tap but jug of water provided. Shower was poor. There is no lift which may influence your decision

Selected for Location and proximity to theatre. Close to underground.The room was compact but didn't feel cramped. Large flat screen TV and a wall safe. Staff were friendly. Overall, it was a value option that was more than adequate for an overnight stay.

Stayed in May 2024

Excellent breakfast

Stayed in May 2024

There are a lot of stairs so can be a bit daunting after a long day walking around London

Friendly staff who were helpful and efficient. Just around the corner from the British Museum and a short walk to the tube station and Oxford Street shops.

Stayed in May 2024

No elevator

Breakfast and comfortable beds.

Stayed in May 2024

Toast looked like it was made for prisoners of war. So thin, could not pick it up, soggy, unappealing but hot lovely scrambled egg.

Loved the room and also overlooked garden. Warm, quiet and comfy. Lovely staff.

Stayed in April 2024

The hotel needs a refurb. Very tired furnishings. Basic accommodation. However, all we needed for an overnight stay was provided and the staff were friendly.

Great location

Stayed in April 2024

Room was very small and outdated and walls with dampness and wallpaper peeling off . Old fashioned decor and expected it to be a bit more modern considering the price was nearly £200 for one Saturday night for a twin room . Very cheap thin , so called quilts .

Location

Stayed in April 2024

Nothing.

Very nice breakfast included which i wasn't expecting. Great location for walking around London. Room was small but big enough for me.

Stayed in April 2024

Decor and carpet dated. Water stain to top of window

Location and large room

Stayed in April 2024

No lift which was a bit of a problem for us

The location, comfy beds and good breakfast.

Stayed in April 2024

As mentioned, the hotel could do with an upgrade, it does look tired. Having said that at the price point there is nothing to complain about. If being picky: some new carpets in the stairways and common areas; a better shower, mounted higher, more sockets in the bedroom and general redecoration and soft furnishings would be welcome. Long walk up to the top floor.

The staff at the hotel were very friendly and helpful. The location was ideal for a weekend break in London. Good breakfast. The hotel itself, had everything you needed, but it is looking a little tired. The room was well equipped, with aircon, a safe, coffee and en-suite shower room.

Stayed in April 2024

The door was hollow and had a huge space under the bottom. I could not go to the bathroom in peace. The breakfast said complimentary but I was not allowed to have a second portion. I was hungry.

Breakfast was good. But too small.

Stayed in March 2024