16-18 Argyle Square, Camden, London, WC1H 8AS, United Kingdom
#286 of 1,009 hotels in London
Guests' ChoiceBased on 2015 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
7.8
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Sally
United KingdomTelephone box size toilet / shower all glass (obscured) in the bedroom. Mould on tiles and sealant. Basin in bedroom - no privacy
Location / decor and staff
Stayed in May 2024
Reviewed: 30 May 2024
Debbie
IrelandThe only reason I gave a 8/10 was because of the hairdryer experience. We stayed in toom 11. There was no wire backing on the hairdryer my hair got up in it and wrapped around on the inside. My hair had to be cut to get out of it.
Everything beautiful place
Stayed in May 2024
Reviewed: 25 May 2024
David
United StatesConverted Victorian townhouse, so no elevator.
Great bed and very quirky decor.
Stayed in May 2024
Reviewed: 24 May 2024
Aloysius
SingaporeThe room key had to be activated thrice before we could enter the room. And that meant I had to run up and down thrice (no lifts) to the top floor. Only then did the night receptionist follow me to get the room key sorted out. The room is very small.
Prime location. Room is well maintained and clean. Shower is small but good, warm, powerful pressure.
Stayed in May 2024
Reviewed: 22 May 2024
Kenneth
United KingdomRestaurant closed during stay
Ease to get to stations nearby
Stayed in May 2024
Reviewed: 19 May 2024
Harrison
United KingdomAir con hadn’t worked which had made for an uncomfortable nights sleep. Went down to speak with a member of staff who was friendly late on. Messed around with some dials to get the air con working which it unfortunately didn’t until the morning. Not sure why it wouldn’t be consistent / able to be on all the time? Fix that and was pretty spot on!
Really clean and great facilities. Location was excellent. Shower lovely too. Bed really comfortable!
Stayed in May 2024
Reviewed: 17 May 2024
Judith
United KingdomSadly no lift and we were on the third floor 47 narrow steep steps, not a hotel for anyone with mobility issues fortunately our luggage was brought up for us. The air conditioner unit was very noisy and kept me awake and you can’t turn it off.
Very convenient for Kings Cross and St Pancras Station. The rooms were comfortable, clean and the staff very helpful. The breakfast was continental in style but nice and the two Coeliacs in our party were very well catered for. We liked the fact that without prompting they advised what they could eat and were offered gluten free bread which they would toast in the oven if requested. We felt this showed a good knowledge of cross contamination which occurs when using a toaster.
Stayed in May 2024
Reviewed: 13 May 2024
Lila
United StatesThe room we received was in the basement on the street side. It was beyond noisy. When I say we heard everything, we really did hear everything and not just from outside... you'd think the walls were made of paper. If your a heavy sleeper that doesnt have a problem falling asleep i think your fine, if not id look somewhere else. They could really do with some soundproofing. Our first night we were in the bathroom and because of the noise I'm not quite sure if this happened in our room or someone was playing a prank on their friend but we heard a knock, a door open someone say housekeeping (around 11pm) and whatever door it was closed before we were able to cover up at check if it was ours. It genuinely sounded like ours but bc the bathroom door was closed and the noise were genuinely not sure. I did mention it to staff who were genuinely concerned but I'm not sure what happened there. There is no sign to tell housekeeping not to come in and when housekeeping did come in the next day things were moved that didn't need to be. My toiletries were moved, slippers, etc nothing was taken but prior to housekeeping entering these items were not in the way. The stairs to the basement did not have a handrail. And the window in our bedroom could not be opened due to the view it would give passers by which made our room incredibly dark. The lighting in the room was cool just not enough. When we returned for our luggage the final day the lock code on my suitcase lock had been changed. Again nothing was taken we were able to get it open after 30 minutes of slowly going through every single code but it was just strange. If you know you won't have data upon arrival I would not recommend this hotel, I am familiar with london and actually had a difficult time finding it without data. There was also one night where about 10 men were just outside the hotel with bottles of Alchol and loud music.
The room was stunning and comfortable. If you expect to feel jetlag or foot pain I would genuinely recommend the vaulted bathroom room. I was able to soak my feet after a really long day or just relax in the tub. Staff was lovely You are able to check bags however they hold them at the desk which I found a bit strange because even though staff is at desk 24/7 they are easily accessible to guests as well since the desk is open unlike a normal hotel. You are able to ask for assistance with luggage. The vaulted room was supposed to come with champagne or wine. Ours did not. We did however receive a welcome gift. Quite honestly it was a strange welcome gift in my opinion, vibes well with the hotel I suppose in that aspect but I'm not entirely sure if it was coincidence as the gift waiting was actually something I work with in my career so not quite sure if they look you up before hand as some hotels do look you up before you stay.
Stayed in May 2024
Reviewed: 12 May 2024
Chris
United KingdomBreakfast was excellent, and the complimentary tea and coffee in the bar area a definite bonus after a long train journey. Would recommend staying here, the only very slight negative was that as our bedroom was beneath the reception area we could hear walking throughout the night. Not a major problem though.
Stayed in April 2024
Reviewed: 11 May 2024
Lea
IrelandThe cleaning ladies come at whatever time without check-in if you are in ou out of the bedroom.
Breakfast and bedroom confort
Stayed in April 2024
Reviewed: 6 May 2024
Karen
AustraliaThe room we had on the second top floor was quite small. No room to put toiletries or hang towels.
Great atmosphere and decor. Helpful staff. Good location. Very close to St Pancras and Kings Cross.
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
CanadaThere was some construction in the area, but did not bother us. No lift so carrying up three flights was not ideal. But not a problem.
Location was central and close to station.
Stayed in May 2024
Reviewed: 4 May 2024
Kirsten
United StatesIt was difficult for my aging mother with disabilities to climb the stairs to our room, as there was no lift. She did make it up, and the staff was kind about helping us with luggage. But I wasn't expecting to be on the third floor with only stairs!
Quirky hotel with a nice selection of whisk(e)ys and decent free light breakfast. Room was tiny but exactly what we needed and were expecting.
Stayed in April 2024
Reviewed: 4 May 2024
Anthony
United KingdomOnly downside was the boiler which would come on during the night with a humming then tapping noise, I didn't get much sleep, and wake up totally exhausted. We had rooms on different floors, but it was the same on both. The boiler needs fixing immediately.
What a beautiful hotel. The interior was first class, with lots of extra unique designs. Staff are very helpful and the free tea and coffee in the lounge, an added bonus. .
Stayed in May 2024
Reviewed: 2 May 2024
Simon
United KingdomBreakfast
Location
Stayed in April 2024
Reviewed: 1 May 2024
Thomas
United KingdomReally good location, within easy walking distance of Kings Cross/St Pancras and Euston, but down a fairly quiet street. Friendly staff, clean hotel and the room we had was spacious and well appointed.
Stayed in April 2024
Reviewed: 30 April 2024
Ting
United KingdomThe shower and toilet is always a little cramped, but at least the water is always hot. I would not say that there is anything else that I did not like, as this is my usual "go to" hotel when staying in London.
Staff were friendly and helpful. They now offer free bar snacks! As well as the usual tea and coffee. The balcony that accompanied with this room was also really good. Always good wifi too :)
Stayed in April 2024
Reviewed: 30 April 2024
Michael
United KingdomOur room was up some very tight/steep stairs. Not an issue if you are mobile, however may be difficult for some. Air conditioning in the room kept resetting to 25 degrees for some reason so was quite warm.
Nicely decorated hotel. Great location 2 minute walk from Kings Cross Station. Our room had nice little outdoor area. Although we didn't use it, downstairs was a very nice looking bar area with plenty of room to sit.
Stayed in April 2024
Reviewed: 27 April 2024
T
BelgiumOur room was located in the basement, which was unexpected for a rate of 300€ pee night. In addition, because of some works nearby, there was intense noise from early in the morning, even on Saturday morning. That upset our sleep.
The staff was super friendly 🙏
Stayed in April 2024
Reviewed: 26 April 2024
Zoe
United KingdomKettle had short wire on it so had to be plugged in on the bedside table. Also a lack of sockets.
I liked the decor and the quietness even though it is a large hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Iain
United KingdomNothing
The staff Location
Stayed in April 2024
Reviewed: 25 April 2024
Lee
LuxembourgOur room (5) was just under the restaurant so lots of steps above. Area was not the best with loads of junkies in the park in front. Breakfast was pretty poor and not very fresh.
The size of the room was really good and the room was clean and nice.
Stayed in April 2024
Reviewed: 24 April 2024
Amber
AustraliaOur room was directly underneath the hall way and even though it was sound proofed very well in general, the footsteps (weight of walking) did come through and it could be a little unsettling during the night for some. It was a very pleasant stay nonetheless.
The hotel is within minutes of walk from King’s Cross station, which was why we chose it in the first place. The atmosphere was cosy and the room was very clean and spacious. The bed was very comfortable. Tea and coffee was even offered on site when we check in/out. Shame we didn’t have time to sit down and enjoy a cuppa! Next time then ;-)
Stayed in April 2024
Reviewed: 24 April 2024
Jackie
United KingdomEnjoyed all.
Beds were so comfy 😊. Very clean rooms. Staff friendly
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content