Pillows flat very not comfortable

Room service

Stayed in March 2024

I did not like having my driving licence photocopied. Most other hotels do not do this and I feel it is an unnecessary amount of personal information to keep, I think the receptionist said for 6 months - but who knows.

The security / front reception guy called me after midnight to tell me I hadn’t locked the car. I could have been annoyed so was impressed he went to this effort. I liked the way the building has been repurposed from a university building.

Stayed in March 2024

The distance is a little far away from the main part of Manchester. Wish the rooms had microwave and a fridge.

Clean comfy Room. All amenities I needed. The staff was great. Check in and Check out was easy. There is alot of grocery stores and restaurants in the area.

Stayed in March 2024

Was a weird smell on the stairwells/corridors

Nice big room

Stayed in March 2024

Check in was confusing and strange, shower was stuck in boiling hot so was unusable, lobby didn't smell nice

Value for money, clean room, perfect for just a place to stay in Manchester especially for the price

Stayed in March 2024

Clean Tidy Convenient. Heplful staff

Stayed in March 2024

The bed was very uncomfortable

The breakfast and evening food was nice

Stayed in March 2024

Building itself has other things going on would be perfect if it was just the hotel

Room was modern

Stayed in December 2023

Heating was very low the shower mild seems like they have cut back on the thermostat. Beds needreplacing we never slept properly we have stayed here a few times. Noticed the difference.

Central

Stayed in February 2024

The short flights of stairs are a pain but I knew what to expect.

I needed a budget hotel, no trimmings needed, just clean and convenient and that is exactly what I got. I stayed here pre covid and the decor has certainly improved. I have to warn people that some stairs are unavoidable but that apart you get what you pay for. I needed a taxi, they recommended one and I used them again and again. Very satisfied all round.

Stayed in March 2024

Hotel had everything I needed for a 2-night stay while I was in the area collecting items I'd purchased from a nearby business. Plenty parking spaces at the hotel, great breakfast in the morning and good public transport links within a 5-minute walk from the hotel for a tourist trip into Manchester. The second time I've used this hotel now.

Stayed in March 2024

Unfortunately, there was a drop down table in the middle of the bed that had loads of crumbs in it.

It was good for the cost. The staff were really helpful and friendly.

Stayed in March 2024

Stairs in between floor levels as you come out of the lifts. Ok unless you’ve got lots of luggage!

Polite reception staff. WiFi available Bar and food Sports on bar tv screens

Stayed in February 2024

It was all good. No complaints at all.

We had a triple bed room with ensuite bath/shower and toilet. The room had 3 single beds which were very comfortable. There was tea/coffee facilities in the room. The whole hotel was spotlessly clean. The bar/dining area was spot on and the foot was very good indeed. Each and every member of staff we met were kind courteous and very helpful, a real credit to the hotel. There is free on site car parking. It is close to national rail and Manchester tram stations. I would stay here again.

Stayed in February 2024

The beds aren’t the most comfortable. The blankets were pretty light so we were cold in bed. The tv didn’t work and if it did it was too far away from the bed to see it.

The location is perfect as it’s only a couple minutes walk from the tram stop. The staff were really accommodating with holding our bags until check in and when we had any problems. The food and drink was delicious and cheap !

Stayed in February 2024

Nothing

Location

Stayed in February 2024

I didn't find the chair in the room comfortable. The cups were tiny and there were no teaspoons. Another blanket would have been nice and/or instructions on how to use the thermostat.

Room was clean. Very little noise from other rooms. Bed was comfy. Staff were friendly. Breakfast was really good, and the coffee was great.

Stayed in February 2024

No towels or tissue in the room I slept in And I never recieved my one pound refund that had been taken out from my account few times I visited.

Beds were comfortable, clean room, fresh beddings. Good customer setvice

Stayed in January 2024

Room 1102: Aircon noise disturbing. Couldn't switch it off unlike in other rooms I've stayed in. Rubbish music channel in reception / bar area. Why not BBC News if background noise needed?

Clean room

Stayed in February 2024

No coffee sachets. I didn't try the breakfast

Looking outside at the appearance and the location. You think oh my god, is this really where I am staying!!!!!!!! Appearances are deceiving and once inside. It was a large double bedroom. Clean, modern shower. With two shower heads. Tea only, would have liked coffee sachets as a choice. Don't be put off though, marvellous views of Manchester on the 14 th floor even on a dreary February!!!!!!!!

Stayed in February 2024

You get what you pay for. That's if it costs you £40 like myself not worth more than that

Stayed in February 2024

The outside and corridors look dated but room was great

I like that it was spacious and clean I would definitely recommend this hotel

Stayed in February 2024

Hotel reception locked up in the morning and lift didn’t work

Good location, clean room

Stayed in February 2024

Felt like an office building, unsure of some of the clientele around the building. Shower heat could not be adjusted.

Staff were very friendly and polite. Nice decor and smart rooms inside although would not think this front he outside or reception area.

Stayed in February 2024

Check out should be later

The beds , clean room , alcohol

Stayed in February 2024