53 Millgate, Newark upon Trent, NG24 4XD, United Kingdom
#7 of 10 hotels in Newark upon Trent
Guests' ChoiceBased on 381 hotel reviews
6.9Cleanliness
7.9
Comfort
7.7
Location
8.5
Facilities
6.6
Staff
8.6
Value for money
6.6
Free WiFi
7.7
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End of dialog contentReviewed: 8 June 2024
Tracy
United KingdomVery uncomfortable bed , tv remote didn't work properly carpet was loose in the middle of the room .,poor lighting .
Good location , nice big bedrooms and bathroom
Stayed in June 2024
Reviewed: 5 June 2024
Steven
United KingdomOver all it was very good would stay there again
Stayed in June 2024
Reviewed: 3 June 2024
Frank
United KingdomNo food facilities
Close to town centre
Stayed in June 2024
Reviewed: 27 May 2024
Nick
United KingdomFriendly staff and great location to town centre
Stayed in May 2024
Reviewed: 20 May 2024
Christine
United KingdomRoom could have had a little work,painting walls and the tv was far too small
Didn’t eat at hotel so cannot comment on food,location was excellent short walk into city centre,bar area was well stocked very bright and clean,plenty of towels and toiletries as we were in a triple room
Stayed in May 2024
Reviewed: 2 May 2024
Bethany
United KingdomThin walls (could hear the next room talking all night as if it was in our room) so not very private. Bath plug wasn’t sealed so water drained straight out. Tv didn’t work.
Loads of parking, 24 hour reception, big bedroom, clean, original features
Stayed in April 2024
Reviewed: 17 April 2024
Leo
United Kingdomthe hot and cold water didnt work as well as i would of hoped
bery convenient for where we were working
Stayed in April 2024
Reviewed: 28 March 2024
Royston
United KingdomNo restaurant as advertised which was hard as I’m disabled and had to go off site to eat Very limited bar Lights fused in our room
Location, parking, cleanliness, staff
Stayed in March 2024
Reviewed: 10 March 2024
Stephen
United KingdomI booked directly with booking .com. we didnt realise that food was no longer served there since covid finished. Booking .coms description is 80 seat restaurant and food /drink was the bar, this led me to believe that we could eat there. Fortunatley it was a dry morning and we walked 10 mins into town and had a lovely cooked breakfast in a cafe tea room.
Its a pleasant hotel, very close to the town centre and near to the river if you like to walk there.
Stayed in March 2024
Reviewed: 4 March 2024
Dragonsair
United KingdomLittle bit overpriced for what was available. Little bit dated in places too. Despite having a kitchen and restaurant, there's no food available at all (we knew this in advance so that wasn't a problem but when you see the facilities, you wonder why a continental breakfast isn't available at least.
Great location. Car parking available. Friendly staff. Clean and comfy bed. 24 hour reception. Our room was right by the bar so if the hotel had have been busy, it wouldn't have been a peaceful night's sleep... Luckily for us it wasn't busy and we slept well. We would stay again as the position is great for our needs.
Stayed in February 2024
Reviewed: 3 January 2024
Paul
United KingdomVery pleasant stay. I did however seek a refund as I inadvertently booked two rooms for the same night. I had not received any acknowledgement when I made the booking due to a fault on my email, so assumed the booking had not gone through and made a second booking. I was told at the time that my second booking had been cancelled by the management of the hotel, but I have not received any acknowledgment of this from the hotel or from Booking.com, or any refund. It is not about a month later. This is rather disappointing.
Stayed in December 2023
Reviewed: 12 December 2023
Paula
United KingdomHotel is out dated and needs a refurbishment. There is no way to lock the door from the inside, so I put a chair under the handle for added security. If you are leaving the hotel, you have to hand your keys in to reception. When I returned from a Christmas event, the key to my room had actually been handed to someone else by mistake. Luckily that person noticed and brought the key back to reception, but it is still worrying that someone was given full access to my room and all my belongings left within the room.
Hotel is clean. Didn't use any other facilities.
Stayed in December 2023
Reviewed: 24 November 2023
Janet
United KingdomAll the facilities were there for a great stay, but not in use. Rooms are 20 years out of date, beautiful restaurant out of use, meal menus advertised on line, including evening meals and breakfast, but none available. It's a ghost town.
The staff were great - the heating was not working in my room, so the room was changed quickly without question. I loved the potential - if only they could get that lovely restaurant and bar operating again, the car park lit, the rooms brought up to modern standards, it would be fantastic! Such a waste of a great hotel!
Stayed in November 2023
Reviewed: 20 November 2023
Ray
United KingdomUNFORTUNATLEY THERE IS NO BREAKFAST AT THE HOTEL, WHICH WOULD HAVE BEEN HELPFUL, NOT AN ISSUE THOUGH AS PLENTY OF PLACES TO EAT NEARBY WHICH ARE VERY GOOD
GOOD SIZED ROOM, GREAT LOCATION FOR THE TOWN AND RIVER, VERY HELPFUL AND FRIENDLY STAFF, CLEAN AND TIDY
Stayed in October 2023
Reviewed: 15 November 2023
Rosemary
United Kingdomhaving to leave key every time you leave and to pick up again when back.
Nice accommodation clean and comfortable just a real shame they dont do any sort of breakfast or evening meals.
Stayed in November 2023
Reviewed: 10 November 2023
Joanna
United KingdomGreat location for town centre, shops riverside and bars/restaurants. Staff very friendly and helpful. Others have commented it's a little dated, but furnishings were quality standard - why change - think of the planet! it was very clean and comfortable and had everything needed
Stayed in November 2023
Reviewed: 4 November 2023
Keith
United KingdomPeople staying next door quite noisy
Very friendly staff. Nice room.
Stayed in October 2023
Reviewed: 27 October 2023
Karen
United KingdomWhole place tired cobwebs crap views no facilities to speak of wouldn’t stay again I’d rather camp in a damp Field with cows
The lady was lush on check in is the only positive
Stayed in October 2023
Reviewed: 24 October 2023
Oleg
United KingdomI find the request to leave the keys at the reception very funny (to say the least, I would never believe you don't have copies of the keys) Sorry I don't want to try to. Also the car park closed on Sunday for some reason in the early afternoon (unable to leave the car and walk to the city).
Nice hotel, good location, free car park. Some items are a bit old but in good and working condition.
Stayed in August 2023
Reviewed: 23 October 2023
Kate
United KingdomGood location, very friendly staff
Stayed in October 2023
Reviewed: 22 October 2023
John
United KingdomThere was stains on the headboard and stains on the bedding, dirty marks under the mirror, generally unclean
The staff was very polite and the bathroom was very clean and nice
Stayed in October 2023
Reviewed: 11 October 2023
Cobb
United KingdomNoisy room very uncomfortable bed, cob webs above bed and in bathroom, smell of cigarette smoke in hall way
Location good
Stayed in October 2023
Reviewed: 8 October 2023
John
United KingdomNo food available despite it having restauraunt facilities. Staff were working hard and there weren't enough, it was clean but dated, I suspect its a victim of staff shortage, probably brexit related and it feels like the owners have no ambition for it, which is a shame.
The location was good for newark, parking good, staff did their best. Room was clean.
Stayed in October 2023
Reviewed: 8 October 2023
Kenneth
United KingdomAs said breakfast incy
Location great - would have liked breakfast included in the price.
Stayed in October 2023
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