Madejski Stadium, Reading, RG2 0FL, United Kingdom
#7 of 32 hotels in Reading
Guests' ChoiceBased on 2026 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.5
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 29 June 2024
Michael
AustriaIn the evenings in the Bar/Restaurant area, having to wait quite along time before being served, and that only when I went to the bar to order drinks. On both evenings there were not many people in the Restaurant/Bar area so Service could/should be a little quicker!
Breakfast is as always excellent. Also always lovely to have a little chat with Sue! Nice range of products and also fresh fruit for Breakfast.
Stayed in June 2024
Reviewed: 29 June 2024
Daniel
United KingdomStaff seemed slightly rude and judgemental
Facilities and cleanliness
Stayed in June 2024
Reviewed: 26 June 2024
Vitaliy
IrelandStained curtains. One of the beds was just under air-conditioning which wasn't ideal
The room was nice in general, very comfy beds, breakfast was very good
Stayed in June 2024
Reviewed: 22 June 2024
Dorcas
QatarStaff kindness
Stayed in May 2024
Reviewed: 17 June 2024
John
United Kingdombooking.com did not make it clear at the time of booking that the pool was closed for renovation which was a prime reason for booking the hotel. the staff did all they could to assist as a result of this oversight so our stay was still a pleasant experience.
Great service and quality - brilliant staff all round. Ideal location with easy access to main roads of Reading. Visited on a none football day so very quite location
Stayed in April 2024
Reviewed: 17 June 2024
Maria
United KingdomMinor wear and tear on the furniture, otherwise I was very pleased with my stay!
Clean, friendly, modern, and very comfy rooms!
Stayed in June 2024
Reviewed: 9 June 2024
Kate
United KingdomNothing
Spacious, nicely decorated, stylish. Fab breakfast offering.
Stayed in June 2024
Reviewed: 8 June 2024
Leisa
United KingdomNA
Friendly welcoming staff. Clean site on arrival. Very clean hotel. Lovely atmosphere.
Stayed in June 2024
Reviewed: 5 June 2024
James
United KingdomGreat choice and very fresh.
Stayed in May 2024
Reviewed: 5 June 2024
Samantha
United KingdomHad to ask for tea at breakfast there were no tea bags to hand. We had leftover food in our fridge from previous guests which wasn’t pleasant
Great big room amazing breakfast
Stayed in June 2024
Reviewed: 5 June 2024
Johnny
United KingdomVery modern and rooms are perfect
Stayed in May 2024
Reviewed: 1 June 2024
Chris
United KingdomEvening meal service was slow.
Spacious rooms, ample car parking, spacious public areas, good food, good pool, great breakfast, lovely friendly staff.
Stayed in May 2024
Reviewed: 31 May 2024
Saurabh
United KingdomSwimming pool access was limited, maximum slot at a time is 45 mins and it was like clock ticking. It was all time early morning later afternoon or evening. No time where you are allowed to stay for atleast an hour in pool and you can’t book back to back slot either.
Room cleanliness
Stayed in May 2024
Reviewed: 31 May 2024
Alpar
United KingdomThe blackout curtains on the windows could have been more effective.
Friendly staff, super clean and comfy room, excellent breakfast, bar service and spa.
Stayed in May 2024
Reviewed: 30 May 2024
Sarah
United KingdomThe price was ok but I have been other hotels near by that are better priced. Also there is no halal options for breakfast such as beef or chicken sausage would be a nice touch if there was.
Bed was fairly comfortable and rooms were spacious it was nice to have a table you can both sit at in the room also.
Stayed in May 2024
Reviewed: 30 May 2024
Colin
United KingdomStayed on top floor, windows didn't open had to rely on ac. 2 guests need 2 sets of towels plz.
The staff couldn't be faulted always very polite and friendly. Only had breakfast but that was very good with a wide range to suit or tastes.
Stayed in May 2024
Reviewed: 30 May 2024
Ufuoma
United KingdomI found the fact that you had to put the card in confusing at first
The breakfast was nice.The bed was comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Michael
United KingdomEverything was good.
The staff are great, the rooms are clean and comfortable and the breakfast is amazing.
Stayed in May 2024
Reviewed: 27 May 2024
Debbie
United KingdomClean and modern
Stayed in May 2024
Reviewed: 26 May 2024
Andrea
United KingdomNot being able to go to the swimming pool
Location, decor, cleanliness staff
Stayed in May 2024
Reviewed: 25 May 2024
Michael
TaiwanRoom very noisy in evening because faced in to courtyard, where very noisy TV/people Disrupted sleep and was tired in the morning Would not be happy to stay in similar room in future and would want one that faced outwards (hopefully quieter) Couldn't open windows
Helpful, pleasant staff at front desk and at breakfast Spacious room Very good breakfast and reasonable value Location easy to get to by car from M4 Plenty of car parking space Room had a bath
Stayed in May 2024
Reviewed: 24 May 2024
Fiona
United KingdomWi-Fi a little unreliable at times in the room.
Lovely sized rooms and good amenities in the room. Breakfast was brilliant and the poor was very relaxing.
Stayed in May 2024
Reviewed: 21 May 2024
Ocean
United KingdomArrived late on 17/05 and decided to go to hotel for a drink to relax before bed - big mistake. Atrium area are was a mess, tables full of empty glasses and no where clean to sit. I had to clear 12 glasses onto another table so we could sit down. We counted well over 100 glasses left on vacated tables. Bar was quite busy and this reflected the bar staff moods. Small bald bar man was spectacles was extremely rude, obnoxious and pretended to ignore my requests. Asked about gin and was given a blunt answer ‘ we don’t serve that’ no other gins offered. Brought drinks and was charged £13 for a brandy and coke plus £7.50 small bottle of cider. Looked for bar prices none at the bar area, asked the same bar man again and he snorted there were menus on the tables with prices. It is a bar not a restaurant so bar prices should be visible at the bar area. Ordered house brandy after ‘borrowing’ a menu from a table next to us, it seems the very miserable and obnoxious bar man charged me the most expensive price despite asking for the house as I was mixing it with cola. Atrium bar was a complete mess never seen a bar like this in 55 years and both staff were sulky and moody, probably overwhelmed by lack of staff as clearly indicate by the complete mess the area was. We sat there for 25 mins and none of the bar staff attempted to clear or clean the tables. Due to the negative energy, complete mess and foul moods of the bar staff in particulate the small bald man we choose to drink in a local pub instead nearby over the following nights where the staff were indeed polite and happy and the bar had clean tables and clear of empty glasses as it should be. More staff are obviously needed at the Atrium bar on a weekend and a refresher course on customer training would not go amiss. For this reason unlikely to rebook again next month when we travel back to the area.
Great location, very modern and super clean. Rooms were big and not claustrophobic and free toiletries. Had a safe which was great. Housekeeping were spot on and room was immaculate. Reception staff were happy, polite and accommodating especially on checkin 17/05 evening. Health club staff were both polite and accommodating and area was immaculate and super clean - hotel has just renovated the pool area. Lots of parking especially in overflow car pack literally just opposite hotel where we parked all weekend. Hotel is spacious, modern and welcoming.
Stayed in May 2024
Reviewed: 15 May 2024
Sarah
United KingdomPillows were terrible like putting head onto a marshmallow…. No support at all.
Great staff very helpful. Swimming pool area very smart… smallish pool but enough for dip. Great sized room.
Stayed in May 2024
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