Excellent breakfast

Stayed in May 2024

On arrival i was charged £5 cash deposit for front door entry card, i had to show my booking ref & no need for passport, i felt unusually rushed having to checkin by 6pm without knowing the consequences, i requested 7pm checkin arrival but the reception reply on booking insisted on arrive by 6pm, so i was forced to buy another coach ticket for earlier arrival, i felt there were late arrivals who kept in touch & arrived much later, you need to bring your own soap & shampoos, Communication via booking was only replied to once, & my 2nd enquiry was unreplied, You dont see any cleaners in the morning anywhere around, room cleaning & any room refills, such as tea/coffee/loo rolls, is probably on request, i tried to extend my stay by 2 nights & rooms were available but i was not offered any deals, hotel was too quiet on my stay, the lounge area with disco & kariokee has a little issue with insects on the carpet & tables & chair, but only around the front window area, i was a little surprised on only two visible staff but again it was a quiet period anyway, yes both were keeping in touch with the guests during the day & very friendly indeed, yes the front side of hotel facing the sea is noisy at night with noisy bikes, cars & pedestrians, even on 2nd floor you hear the traffic at night, some of 1st floor rooms are probably double bed & balcony, & some 2nd floor rooms are probably twin bed & no balcony,

Front Reception with WC, Lift for 2nd floor, Room 16 on 2nd floor with great sea view & twin beds & excellent lighting on ceiling & on bedside wall & modern bathroom with shower & i think theres no bath tubs thats what their one & only reply suggested to me, i booked on Midland but my payment & room allocation shows Monaco, looks like its one entry for both hotels, for breakfast i chose veg options, such as cornflakes, milk, orange juice, fried eggs, toast, butter, beans, hash browns & large pot of either hot tea or coffee, hotel bar was only open on sunday evening with good prices on drinks, theres all day music from the past in the lounge until 10pm, the large windowed lounge provides great views of the promenade or public walking area & the wide sea front & the hotel is right opposite the ramp thats used for lowering water bikes or boats into the sea, i was treated to spectacular views one morning with good sea tide & many water sports activity such as many water bikes & boats & cars towing various activity equipment.

Stayed in May 2024

Great welcome at breakfast, the chef went out of his way as I was late a few times ,staff nice and polite accommodating.

Stayed in April 2024

Like most hotels in the area furnishings are yeolde and need updating. As shown in the pictures.

Pleasant greetings from smartly dressed manager. They upgraded my room from single to double no extra charge. He carried my case to room for me. Room was lovely, comfy bed and pillows and clean. Room refreshed on 2nd day. Hairdryer in room. I mention as some you have to ask and pay a deposit. You can pay extra for breakfast which smelt great but I just paid room only. Really friendly staff and cleaners . Location is great near Marine Lake and not far from Pier and Town Centre. I would stay again.

Stayed in April 2024

The lock on the balcony door was not strong enough for me to feel safe.

I liked that there was a balcony. However it is a shared balcony.

Stayed in February 2024

WiFi was not available in the rooms and poor network as well

Friendly and homely

Stayed in February 2024

No WiFi in rooms. Poor phone signal, so no internet for work purposes.

Location was excellent - onsite parking, limited spaces - helpful staff- value for money

Stayed in December 2023

No WiFi in room

The owners were very professional and nice to speak to

Stayed in November 2023

Really can't say I disliked anything

This hotel was a great place to stay, a little dated but that added to the charm, staff were amazing and helpful, the hotel also had a karaoke bar attached to it which was great

Stayed in October 2023

No wifi in the room, but this is specified that only communal areas have wifi. Used wifi in the restaurant area and it was fast.

The receptionist was great. Booked me into my room even a bit early before scheduled time. Showed me how get in and out of hotel after hours and even upgraded my single room to a double room. Very affordable and value for money.

Stayed in October 2023

Hot water was an issue, but they did come to fix it when I told them. Wifi was very poor

Clean. Good location. Reasonably price. Managed to park the car there

Stayed in October 2023

Slightly uncomfortable bed. Compact room and bathroom.

Location and price. Friendly staff. Parking available.

Stayed in July 2023

I'd of liked the room to of been a little bigger. But no big deal.

I loved that we had a balcony with a sea view. Considering we were at the front it was still pretty quiet.

Stayed in September 2023

Toilet seat fell off most of the time and when I went to check out no one was about so had to leave key chucked on chair,

Value for money

Stayed in July 2023

There wasn’t any hot water, the shower pressure wasn’t great either the duvet was to thick for the bedroom and it got very hot very quickly

The balcony and how polite the staff were

Stayed in September 2023

The shower unit was a bit difficult to manoeuvre.

The location being seafront.

Stayed in September 2023

The en-suite was poor

The breakfast was very good

Stayed in August 2023

No

The seafront of the beach it is a beautiful view

Stayed in August 2023

I didn't like the idea ov the paying for a key card for £5 deposit than on check no 1 about so u can't get the £5 bk on check out

It was OK

Stayed in August 2023

Poor shower facility, took over 5 mins to get hot Very basic room, no wow factor. Double bed was too narrow so had to sleep on the single. Too pricey for what we got.

On site parking. Comfortable bed, Good location,

Stayed in July 2023

Shower was abit cool for me

The balcony the comfortable of the bed

Stayed in July 2023

The wet weather.

Very pleasant stay. Shower good and modernised. Room clean, easy walking distance to town.

Stayed in July 2023

We had a couple of unrelated problems (illness with one of our party) the hotel were very helpful modifying the booking to help out.

Stayed in July 2023

Shower and bath room to small

Staff friendly

Stayed in July 2023