Unable to check in as the mobile number on display for late arrival was switched off!!!!! Not enough staff at breakfast left waiting for a table.

Clean room clean hotel good selection of food at breakfast.

Stayed in June 2024

Car parking. they have outsourced it and they had saved spaces for a Jaguar Car club, which meant we parked further away from the hotel.

Goo simple hotel breakfast, though expensive, as seems to be the way these days

Stayed in May 2024

Extra ten pounds for parking for 24 hours.

Very polite and helpful staff. In the centre of the town.car parking next door.

Stayed in May 2024

Location, quiet

Stayed in May 2024

Staff could have been more attentive in the bar in the evening. I arrived quite late, and the reception desk wasn't manned so had to try to get someone's attention. Parking was expensive.

Lovely breakfast. I also had a nice dinner in the bar area. Bed lovely and comfortable. Good pressure and nice hot shower. Fridge with bottle water was good, and nice toiletries in the bathroom.

Stayed in May 2024

Close to blake hall

Stayed in May 2024

paying for parking

friendly staff. good food

Stayed in April 2024

Negative point was that the soap dispenser in the bathroom hadn't been refilled, meaning we had to reach into the shower and use body wash to wash our hands. £19 for a buffet breakfast (per person) is way over-priced. We went elsewhere. I wasn't informed of the £10 per night parking charge until after I'd confirmed my booking.

Excellent bed and comfortable room.

Stayed in April 2024

The aircon is a cosmetic feature. In no way can you warm the room, and it's very, very noisy.

I've recently written a review for the hotel, so it seems unnecessary to go into it again, but I will add 2 things. Housekeeping staff work really hard. The aircon is bloody useless and so noisy.

Stayed in April 2024

Sometimes, personal privacy at the reception desk isn't good. Beware the double glazing is cosmetic only. Noise from street level has disturbed my sleep, unfortunately ( this is despite a very kind person letting me have a more quiet room!). The aircon and especially the bathroom fan that won't turn off - both are far too noisy. Also, fyi the aircon does nothing! Well, it blows a bit of air about but does nothing beyond that, and it's really cold in the room, even if you set it to 28+°C. Not good. The lighting in the room is either way too bright or "off" and too dark. The USB socket by the bed is broken. The drinking glasses had hand prints over them, and I wasn't happy to use them. Some staff were grumpy and disinterested, while others were really nice. The car park is handy, but it adds up quickly as an expense. The amenities in the bathroom are very good in themselves, but the conditioner bottle malfunctioned. The shower gel bottle only worked with the pump sideways, which was awkward. Breakfast was probably overpriced. The coffee machine is slowww. I felt a bit of pressure to eat up and go, despite the time I was there. The toilets on ground floor are fine, but wait till it comes to washing your hands. The soap dispenser is about 1 inch above a shelf. The taps double up as hand driers, which I absolutely hate. They aggressively blast dirty water in the basin right up at you. Funky, but a truly stupid design!

The room is spacious, and the decor isn't intrusive. The windows are lovely and large, so it's not gloomy during the day.. There are plenty of charging points and plugs. There is spare water and sparkling water in the fridge, and drink making facilities. The hairdryer is effective, not the annoying flimsy kind. Some of the staff are pleasant, patient, charismatic, and humourous. There's a decent car park with a car wash in it. The room has a good-sized desk for working at. Housekeeping are very hard working and so polite. The shower is nice and the towels are a good size. The dining area is good. The lifts always worked well.

Stayed in April 2024

Nothing not to like

Modern clean great location

Stayed in April 2024

Area! Was full of addicts and didn’t make me feel safe. Room could of done with a deep clean rather than just a wipe

Felt safe inside the building, staff were lovely but when advised room service was available but then had to go down and pay seams a bit crazy

Stayed in April 2024

The pillows are seem old and are lumpy, one of the pillows on a previous stay was 2 very flat pillows put together!

The shower

Stayed in April 2024

Having to pay for parking it was pretty expensive.

It was very central I was impressed by a fridge in the room it came in really handy.

Stayed in April 2024

Car park is not free

Will book again

Stayed in March 2024

Rooms cold, bed was really hard even with a topper on. Breakfast was cold, for the amount of people I’m not sure why they wouldn’t do breakfast to order it would make a massive difference. Especially when the chef was just stood there on his phone and the food is cold?

Reception, bar, restaurant all clean and nicely presented. Parking was easy, staff were friendly and rooms were clean. Delicious bacon on day 1.

Stayed in March 2024

You cannot open any window, however, fortunately there was a way to let some fresh air in. The heating/airconditioning control overcomplicated, however, the receptionist sorted this out for us immediately.

Beautiful spacious modern room. One of the best showers I have ever come across in the UK - powerful, everything worked, a variety of soaps, shampoos in nice containers enhanced the feeling of comfort. Staff (receptionist) very responsive, they fulfilled 110% my two requests straight away.

Stayed in March 2024

Bar shut early. Room was hot until air on kicked in, windows don’t open.

Clean, comfortable, everything worked. View from room was great, like the big windows

Stayed in March 2024

Our room was situated close to the road that was noisy during the night, I had hard time to sleep.

It’s nice, clean, relatively new furnishing, Marco Pierre White restaurant with lovely food on side.

Stayed in March 2024

The air conditioning was a little bit too noisy from time to time.

Very spacious and comfortable room, double bed was big enough for two adults and a child, altough there was a single bed too. The bathroom equiped with everything you need (towels, body wash and lotion, shampoo and conditioner). Staff was very politely and amiably. Great value for the money.

Stayed in March 2024

Very clean, rooms are spacious and loved the balcony!

Stayed in February 2024

The humming noise all the time and the light flashing from the smoke alarm all night

Clean, convenient

Stayed in February 2024

Great place to stay for a night in Bridgwater

Stayed in February 2024

We found that the bar closed quite early but not sure if this was to do with Christmas Parties taking place?

The room was very clean and the beds were comfy, loved the large shower

Stayed in December 2023