Curtains could do with replacing to stop light coming in and shower curtain needs to be longer to stop water on floor.

All staff were lovely and welcoming and an extra shout out to the young waiter at breakfast Wednesday 8th May. Room was basic but all I needed. Clean, good TV and tea and coffee. Toiletries were supplied. Breakfast was excellent. Easy to find and good location.

Stayed in May 2024

Apart from the bath everything else was fine.

The staff we came across were all friendly and helpful. Comfortable and easy to move around hotel. We ate a meal on the first night we arrived and it was delicious. Room was very clean and comfortable although we were disappointed as bath badly marked which put us off using it!!

Stayed in April 2024

I paid for parking but got a letter in from a car parking company telling me that I had a £100 fine. When I phoned the hotel, the receptionist said that isn't a problem, I had to send them a receipt of parking along with the hotel reservation. I was disappointed that I had to deal with the hotels admin mistake.

Location

Stayed in April 2024

Floor boards, move when I walk in the hallway and one can hear people as room not very sound proof

Location was good

Stayed in April 2024

A property full of character, clean and comfy room and lovely staff.

Stayed in April 2024

no double bed, room a bit too small for the money

nice staff, good location

Stayed in March 2024

Would have liked to been notified about ongoing building work adjacent hotel

Location

Stayed in April 2024

Room was very small, couldn't open my case properly there was so little space. And radiators on full blast with no windows so it took a day to cool down

Stayed in April 2024

No wifi half the time. Wake up calls bit hit and miss.

Location very good just off Union street. Buffet breakfast very good. Staff very friendly. Good sized double room. Pleasant looking building. Close to train station.

Stayed in April 2024

The lift was out of service during our stay. There was an alarm malfunction which resulted in us being woken in the early hours of the morning.

The location was fantastic. Staff were friendly and accommodating.

Stayed in March 2024

Nothing

Position

Stayed in April 2024

Breakfast was ok - would prefer better coffee not filtered coffee.

Great Staff and good location. Be aware if driving Union Street inside the “bus gates” is for buses, taxis and delivery vans only, our GPS took us this way !

Stayed in April 2024

Nothing to complain about

Staff very helpful very clean

Stayed in April 2024

No socket beside the bed.

Rooms were large, clean and comfortable. Good evening meal. Breakfast okay but not wonderful.

Stayed in April 2024

Hidden kettle, early housecleaning on Sunday, lack of toilet brush, bit of shower was broken, room was too warm.

Central location, affordable.

Stayed in April 2024

Hotel decor was a bit dated, and furnishings like the armchairs on the landings were a quite tired and faded. Carpet on stairway gets a lot of traffic on lower floors, and was thread-bare. Lift was out of order while I was there, so I had to lug my suitcases up and down the stairs. Also, someone in the room next to mine was smokin' and chokin' a lot in their room , making an unattractive stink in the hallway. I didn't like that as I thought it was a non-smoking hotel? Maybe it is, and the person next door was desperate to suck in some tobacco smoke and couldn't be bothered to go outside to fervently smoke fags in the wet Aberdeen night.

Hotel desk staff were very friendly and helpful. I got a good value room for one person (me) with a single (twin) type bed. The room was warm with a radiator I could turn on and off. There was a tea kettle, and tea and coffee packets (instant) provided. It was generally cozy, and pleasant to stay in the room at the end of the day. There was a desk. Wifi was a bit weak where I was located. Bathroom was large, and the shower was good with plenty of hot water. There is a full service hotel bar, and if you want exotic beer like Chicago 312 IPA it is on tap...a big surprise. Hallways have interesting photos of Aberdeen harbour lighthouse being smashed by big waves. Many different photos of outrageous waves pounding the harbour wall and engulfing the lighthouse. There is a cooked breakfast available , but it costs extra (12 Scottish poonds or so). May be worth it if you are very hungry in the morning and want to demolish a buffet style selection of eggs, bacon, porridge, black puddin' etc. Outside the hotel entrance, the Union Terrace gardens are nice, and feature a statue of Rabbie Burns. The hotel is about 12 mins walking distance to the Union Square shopping centre and the Aberdeen railway station...so that's also a good point in its favour.

Stayed in March 2024

- lift was not working

- very central location - spacious hotel with nice design - wifi ok

Stayed in March 2024

Could do with a bit of tlc, decor etc bit tired

Location

Stayed in April 2024

Creaky floor in room.

Breakfast was very good with plenty of choices. Evening meals were very good and very tasty. Hotel was very handy with the 59 bus which I needed to use.

Stayed in April 2024

Nothing that I didn't like

Staff were very courteous and helpful to all the guests and food was excellent That's my 3rd stay there and i'll be going back on 21st

Stayed in April 2024

Hotel is in need of a total refurbishment.

Staff were lovely. Great location, very central.

Stayed in April 2024

Location very good room very clean nice bathroom did not have breakfast

Stayed in March 2024

I didn't like the room so much. It's was fine but definitely needs updating.

Loved the staff, they were amazing. Sharon on front desk was a dream. My wee girl loved her. Loved that the hotel is so close to the shops.

Stayed in April 2024

Maybe a better view from windows

Everything staff locations breakfast.

Stayed in April 2024