Coped Hall, Royal Wootton Bassett, Swindon, Royal Wootton Bassett, SN4 8ER, United Kingdom
#7 of 7 hotels in Royal Wootton Bassett
Guests' ChoiceBased on 472 hotel reviews
6.6Cleanliness
7.1
Comfort
7.2
Location
8.1
Facilities
6.7
Staff
8.1
Value for money
7.2
Free WiFi
7.8
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End of dialog contentReviewed: 26 June 2024
Robin
United KingdomAll staff very friendly and helpful Good choice of breakfast Bed was comfortable Nicely located close to M4 J16 but also in the countryside
Stayed in June 2024
Reviewed: 25 June 2024
Alex
New ZealandNo air-con. It may be in the more expensive rooms, but the room was extremely hot.
We wanted a place close-ish to Heathrow that we could get some distance before heading down to Devon/Cornwall the day after flying in. This place is less than 2 hours drive down the M4. A great stop gap. Staff were extremely friendly. Room was basic, but that's all we wanted for the night. Good off road parking. Can't comment on the other facilities as we checked in late and left early.
Stayed in June 2024
Reviewed: 23 June 2024
Vicroria
United KingdomAttentive staff
Really lovely stay
Stayed in June 2024
Reviewed: 21 June 2024
Heather
United KingdomService was a bit slow. Think they were a little understaffed
Lovely room. Friendly staff. Comfy bed and delicious food.
Stayed in June 2024
Reviewed: 17 June 2024
Sara
United KingdomLack of attention to detail - no bin, bedside lamp or toilet brush, only one teabag for double room, limp shower pressure, no art on the walls and no information offered by reception on arrival. Eg WiFi code, what to do if arriving back late or ordering breakfast etc. Need to cut down that diseased tree in garden! Scruffy plastic and tape over smoke detector in room.
Comfy bed, nice duvet and pillow, TV and tea/coffee in room, great view, nice curtains.
Stayed in June 2024
Reviewed: 13 June 2024
Matthew
United KingdomThe place was ok.. I didn't try the restaurant so I can't say. The room could do with s massive revamp. The keep on the door was very loose indeed, so loose the door would not lock,and couldn't be repaired by the staff. So I was moved to another room whe the keep wasn't much better. Apart from that all was OK
Stayed in June 2024
Reviewed: 13 June 2024
Chrissie
United KingdomStayed 2 nights for a wedding, both nights shortage of staff caused delays in drinks and food service. Night before one person waited 1.5hrs for food after we had sat. Food portions were silly, pasta dish for adult was same size as child's, steak was well cooked when asked for rare and re bought out more cooked as run out of steak, and others food was cold. Was given it all for free as most didn't eat, and we ordered in Pizza.
Spacious room in main old building, and was clean.
Stayed in April 2024
Reviewed: 12 June 2024
Darren
United KingdomBreakfast not warm. Shower cold. Room was a bit tired and not very clean.
Lovely building and grounds. Could be a beautiful venue
Stayed in June 2024
Reviewed: 3 June 2024
Maddison
AustraliaZero water pressure. Couldn’t even shower. Service in restaurant and bar was very slow.
Easy place to stop on way to London. Had restaurant for easy dinner.
Stayed in May 2024
Reviewed: 3 June 2024
Lorraine
United KingdomThe bar staff tried their best but finding a properly cleaned glass was problematic. Maybe a new dishwasher needed. Toast and champagne glasses were sparkling just the others weren't.
Ex staff, friendly and helpful
Stayed in June 2024
Reviewed: 2 June 2024
Emma
United KingdomBed mattress really uncomfortable, pillows too soft & room could do with updating( decoating)
Good price for adequate accommodation. Nice big room..
Stayed in June 2024
Reviewed: 31 May 2024
Brian
United KingdomSuperior room was apparently larger than standard but though renovation of some rooms is ongoing (apparently) the decoration of this was tired. Shower did not work and though moving us to another room was considered, this was not possible as the hotel was full. New owners appear to be trying to upgrade everything and this is needed.
All staff were attentive and very pleasant
Stayed in May 2024
Reviewed: 28 May 2024
Charlie
United KingdomThe room was rosting hot so we tried to turn the radiator down when spoke to customer service they came and couldn't do anything So eventually we had to move rooms The other room had a broken window but didn't bother us
The room was nice and spacious for me and my partner. Staff we really pleasant
Stayed in April 2024
Reviewed: 24 May 2024
Chris
United KingdomRoom was tired and needs painting.
Excellent selection available. Donna as helpful and friendly as always.
Stayed in May 2024
Reviewed: 20 May 2024
Martine
United KingdomAll went very well. Rooms were very good. Breakfast was good. Staff were very good
Stayed in May 2024
Reviewed: 19 May 2024
Raymond
United KingdomWe were in the annex ,the entrance looked very poor and the doorway was full of cobwebs and dirt.. the walkwsy to the annex wss very runbdown. All needed TLC.
Location was good fir our needs. Breakfast was excellent with lots of choice
Stayed in May 2024
Reviewed: 18 May 2024
Will
United KingdomNot very clean, and although the bathroom appeared quite new, a few features were damaged. The shower was covered in timescale and mould, and the toilet had been used and had urine splashed on the seat. The kettle was filled with water, with sediment in the bottom. The fire alarm went off at around 5am, which didn't make for a great night sleep.
Lovely property in a nice location. The gardens are well kept. Large car park. Large bath with a powerful warm shower. The staff were very friendly.
Stayed in May 2024
Reviewed: 13 May 2024
Brian
United KingdomClean, newly refurbished rooms. Helpful, friendly staff. Good food which was reasonably priced.
Stayed in May 2024
Reviewed: 11 May 2024
Chris
United KingdomThe forecourt needs a good tidy up
Staff friendly
Stayed in May 2024
Reviewed: 9 May 2024
Chibesa
United KingdomWater pressure in shower very low.
Friendly and helpful staff, good location, close to ALDI supermarket.
Stayed in May 2024
Reviewed: 4 May 2024
Judi
AustraliaUnderstaffed. Rooms were a bit under prepared, one towel, no spare toilet paper.
Very quiet,friendly,lovely atmosphere.
Stayed in May 2024
Reviewed: 30 April 2024
Christopher
United KingdomNothing
Check-in, the room and shower, breakfast were all very good.
Stayed in April 2024
Reviewed: 29 April 2024
Fiona
United KingdomIn our room the shower screen could do with a good clean the shower wasn't the best the water just dribbled out of it we wasn't to botherd as we had a bath only to fined out the plug part didn't seal properly so the bath water would run away after 10 minutes. Bathroom tap was lose and rusting a little. Glasshouse could do with a window clean and some windows open.
Room was cosy. Bed was really comfy. Location was nice, Staff were nice. Room had nice TV and wee unit plus built in wardrobe.
Stayed in April 2024
Reviewed: 29 April 2024
Paul
United KingdomLocality was excellent Nice rooms
Stayed in April 2024
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