Room very tardy. Bathroom door was filthy. Drinks very expensive.

Lovely setting. Food was excellent.

Stayed in May 2024

Bathrooms were tired and swimming pool changing rooms could’ve been a bit cleaner. It’s a bit dated in places. The bar area and restaurants had a very limited childrens menu and there were very few dairy free alternatives for children which made eating difficult. There was no attempt by the bar staff to help with this either. Staff were on the whole very friendly though and everyone said hello.

Beautiful location and very quiet. Loads of wildlife around.

Stayed in May 2024

Nothing

Beautiful setting.

Stayed in May 2024

The room water pressure was horrendous, so bad that we had to use the showers in the gym

The grounds were fantastic, rabbits roaming around the greenery and flowers made the scenery even more amazing. Swimming pool and gym facilities were included in the price which was a bonus with a secure manned secure carpark. The breakfast was pretty standard, everything that you expect was on the menu. Evening food menu was standard, chose to dine elsewhere as my partner didn't like the food options.

Stayed in May 2024

Overpriced food for children, power cuts, WiFi outage

Lovely location, friendly staff, comfortable room and beds

Stayed in May 2024

One comment this time - evening meal was a lovely buffet again. However staff were slow in taking drinks order and clearing plates away - only a couple of tables occupied at the time.

Great visit once again

Stayed in April 2024

I’m disabled with mobility issues and the spa facilities was too far and it clearly wasn’t designed for disabled people as I had to navigate around stairs.

Breakfast was superb my partner and I really enjoyed it. The hotel and staff were lovely and I would definitely recommend it to anyone.

Stayed in March 2024

Bar and restaurant really busy and waiting time for orders to be taken excessive (20 minutes), food to be served (20 minutes) and paying for dinner (30 minutes), unacceptable. Breakfast hot buffet was definitely not hot with the warming lamps certainly not doing the job.

Ideally located close to the NEC in stunning surroundings.

Stayed in April 2024

Price was extortionate for what was provided and charging for wifi on top is tacking the mick.

Lovely rooms etc.

Stayed in April 2024

The shower needs modernising, the water pressure is weak and placed oddly. Decor needs updating in parts especially the bathroom. For breakfast there was a notice to wait to be seated, but we waited for 15 minutes or so with no staff attending us. When we did show ourselves to a table as we were conscious of the closing time, a staff member showed up and quite rudely demanded our room number. The price of food is quite shocking. Up to £20 for burger and chips!

The reception and our room smelt clean and fresh, the general cleanliness was excellent. The room size for the deluxe king was spacious albeit a little outdated in decor. The breakfast buffet was a great spread, a delicious variety and we particularly enjoyed the pancake machine.

Stayed in April 2024

All was fine.

Attentive staff, wonderful spa with good sized pool. and steam room. Nice grounds to walk to in. I stayed for a conference, very good facilities and food.

Stayed in March 2024

Nice clean rooms, polite staff. Excellent facilities that included a well-maintained swimming pool, sauna, gymn and dance studio.

Stayed in April 2024

Crack in washbasin let down an otherwise very good room

Staff were wonderful - beyond call of duty - to make us feel welcome and comfortable. Breakfast bar and evening meal also exceptional.

Stayed in April 2024

The price of the dinner

The price of dinner was a bit expensive, however the range of food and quality was good.

Stayed in April 2024

Bars ran out of basic drinks daily. Good limited for me in both restaurants. Rooms are dated and in need of maintenance. Changing rooms near pool are grimey. Parking spaces for electric charging were too narrow. Shower head is at my face level so showering was uncomfortable.

Staff were great. Location was stunning.

Stayed in April 2024

The seating in one of the bars seemed to be unstable. Also the leather chair in the bedroom had damaged leather. The room was OK but as we had child with us a much bigger bed would have been better than two double beds. Due to the layout of the room we could not even push the two beds together. As a couple the bed should have been bigger in any event. The breakfast probably should have been included as part of the package it being a 4 star hotel.

It was nice to be able to go for a walk in the surrounding fields

Stayed in March 2024

Some areas need a little refresh our room was clean but bathroom could do with redoing, TV didn't work no aircon, but is a old building, some lights not working

Generally very nice hotel, beautiful grounds, breakfast ok typical full English nothing extra like pancakes or poached eggs or smoked salmon etc.

Stayed in March 2024

The spa was closed which was a shame reopened after our stay. The food was a reasonable standard but there were a lot of burgers on the menu. Salad at zest was disappointing. This hotel could do with revamping their menus to match their standards elsewhere. It seems everything is fried or grill top so steaks burgers etc. Food in the evening was a little better but lacked finesse

Lovely setting beautiful grounds rooms were spacious and clean. Plenty of room to roam here to.

Stayed in April 2024

Room was n8ce but office chair was really warn away

Stayed in April 2024

Wish the car park was closer as we arrived late at night

Staff were friendly, very good value for money, beautiful hotel and grounds

Stayed in April 2024

Noisy neighbours especially when they were travelling through the hotel

Request for additional room was easy

Stayed in April 2024

Bathroom a little dated

Roon

Stayed in March 2024

There was an issue with a meal on the first night of our stay. The lift was not always availible.

The staff were fantastic nothing was to much trouble.

Stayed in March 2024

Location and comfort after a long day. Superb breakfast.

Stayed in March 2024