Overpriced food and very basic

Lovely setting, nice rooms etc

Stayed in August 2024

Far from the city but close to the airport.

Very good environment. Good breakfast.

Stayed in September 2024

The receptionist booking us in was poor..indifferent, disinterested and unhelpful. He scribbled the location of our room on a map and dismissed us! The rooms are difficult to find and a long way from the main building …in our case 2 lifts and stairs were involved. Food and drink service were average. They forgot to put 2 drinks on our food bill and called our room after we had gone to bed and were asleep to ask us to come back down and pay when it could have been done on check out in the morning!

Comfortable beds and spacious room. Location close to the airport which is what we were looking for. The old building is attractive and plenty of parking.

Stayed in September 2024

I didn’t like that the rooms are not situated in the original building but built in a separate building a-joined to the period building. I went with my elderly mother and the rooms were so far away from reception / restaurants with lots of up and down flights of stairs / lifts. It seemed extremely busy with lots of guests, we were hoping for a quieter experience but because the hotel has so many bedrooms I guess that offers more people to be able to stay. The bathroom smelt of damp sadly. The TV was dated. It was an OK experience but sadly not the best - the staff and their kindness made up for it.

I liked the traditional style of the building. The staff were helpful and friendly. Breakfast was a good spread. The beds were comfortable

Stayed in September 2024

The room was on the smaller side for the price, which was a little bit annoying having one large suitcase and a bag per person.

The hotel was furnished in the old style but in good condition. We arrived quite late (around 10pm) but still were able to eat a burger at the bar. The room was comfy, clean and in good condition. The staff was nice and helpful. Breakfast had a good selection. There are plenty of parking options in front of the hotel.

Stayed in August 2024

General areas were dull in colour, a little tired and dusty. Needs some serious investment

Very grand visually, bedroom compact but with well fitted bathroom. Breakfast is good

Stayed in September 2024

Room

Stayed in August 2024

The restaurant was good with reasonably priced food.

Stayed in August 2024

Perfect location very relaxing and a lovely place to stay

Stayed in September 2024

It was very expensive, much more than I would pay in Australia. The hotel is much better for people with cars. We used public transport, so walked along the long driveway, about 8 mins, to the bus stop. Then the bus took about 30 mins to get into the city of Edinburgh. Late at night, the buses stopped so we had to uber. There is nothing around and no cafes or shops nearby. Just farmland.

The estate is beautiful, the buildings are lovely. Being a very big hotel, it was a long way from the lobby to our room, down one lift, down a corridor, up another lift, down another corridor. The room was spacious and well presented. It was very quiet at night. Breakfast buffet was fairly good, with adequate variety. Staff were all lovely and helpful. The bed was very comfortable. The bath was nice too. The facilities looked good, such as pool and gym, but we never used them.

Stayed in September 2024

The shower was difficult to manage, the bathroom tap was to close to the basin which was hard to use.

The venue was outstanding, the atmosphere was amazing and breakfast was a real treat.

Stayed in September 2024

Hotel is very busy. In the room you can hear everything from all other rooms, talking, literaly each world, snoring, coughing, etc.... To have breakfast is like a quest, during 10 days of our stay we did not wait in the que once when we came for breakfast at 7 am, otherwise during all other 10 days when we came at 8 am we had to que for 20-40 mins, then 20 mins time to wait for eggs or porridge. You can not spend 1-1.5 hr for breakfast even on the holiday.

The location of the hotel is amazing, it is sourended with beautiful greenery, lake, courts, 10 mins by car from city center, 10 mins by car from airport.

Stayed in September 2024

Location was bit far from the city but there’s a bus stop in the main entrance. (Entrance is approx. 10 mins. From the main bldg)

Staff were so nice that they even given us packed breakfast because we checked out early. Pool was heated and free to use

Stayed in September 2024

The sound isolation is almost non-existent, when in the room one hears everything going on in the corridor and next rooms, such as e.g. sneezing. Also the breakfast was extremely busy and we had to wait to get a table.

We were plesently surprised with the hotel facilities, not all of which were mentioned on the booking page. It had a lovely sunny terrace, where people could enjoy a drink outside. Also i nice little playground for little children and some board games in the hotel lobby. The swimming pool was bigger than expected. The area and garden are very well looked after.

Stayed in September 2024

Queuing for breakfast when plenty empty tables, weren’t approached to take orders on second day. Walls in rooms very thin, unfortunately we had very noisy neighbours both nights.

Location out of town, gardens, hotel itself very nice.

Stayed in September 2024

Nothing

Full of character and certainly worth a visit

Stayed in September 2024

The double bed felt very small!!

The staff from check in (shout out to the fabulous Keith!) to the restaurant to the bar were BRILLIANT!! The cleaning staff were also AMAZING!!! What a great service!!

Stayed in September 2024

Very nice location in the country side.

Stayed in July 2024

Some of the furniture in the bar area and tea room is pretty tired, (old and stained) could use an update. That is really it, over it overall.

The view, the food, the grounds, the staff, the history,,, all of it is wonderful.

Stayed in September 2024

Beautiful retreat, thank you!

Stayed in July 2024

The slow movement of the breakfast line

Location & space

Stayed in September 2024

Breakfast! We saw the traffic light system which advised that breakfast between 7-8am would be quiet. Unfortunately when we got to the Pentland at 7.45am it was queued out the door. It was quite chaotic. The staff seemed run off their feet as there were lots of tables waiting to be cleared. I had to ask someone to get our coffee and to order off the breakfast menu. There was no orange juice. Not sure if we were just unlucky and caught the hotel on a bad day!

Loved the location and setting of the hotel. The receptionist that checked us in was super lovely and very helpful. We had a lovely meal in the brasserie and enjoyed some drinks in the James Braid bar.

Stayed in September 2024

Whilst the breakfast selection was brilliant on the first day we find the pastries were a little dry. However the second day we tried the mini chocolate twists and they were much better. There was a funny sewerage like type smell in the far back room which put an early end to our second day breakfast as it was quite a strong smell and put us off our food. We didn’t get a chance to mention this on checkout.

We loved the hotel and all the history behind it, the breakfast selection was great and we had dinner in the brasserie on the first evening, the kids menu was brilliant for our 2 year old and we loved our dalmahoy burgers.

Stayed in September 2024

Our room was very comfortable. However, the bathroom needs updating to match the room. Overall, we were very happy with our stay.

Very friendly welcome. Excellent facilities and a beautiful location.

Stayed in September 2024