8 Crosbie Road, Troon, KA10 6HE, United Kingdom
#9 of 26 hotels in Troon
Guests' ChoiceBased on 1623 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 22 June 2024
Fiona
United KingdomFriendliness of staff. Location.
Stayed in June 2024
Reviewed: 21 June 2024
Mcdermott
United KingdomWe booked a double room and this was what we were initially offered. The room was clean, well decorated and had an excellent view of the golf course, but the standard double bed was smaller than we are used to, so I asked if another room was available. The staff were exceedingly helpful and arranged another, equally good room, with a larger bed. Overall the staff was friendly, curteous and helpful.
Stayed in May 2024
Reviewed: 18 June 2024
Doug
United StatesService in the bar was a little slow, but wonderful staff.
Wondrful hotel. Great room, nice staff, terrific bar area.
Stayed in June 2024
Reviewed: 16 June 2024
Linda
United Kingdomnothing.
We were welcomed as soon as we stepped into the lobby of the hotel, by friendly polite staff. The property is well maintained to a high standard and staff were very attentive, nothing was too much trouble. The rooms are well dressed and very clean & tidy, and well equipped with good quality tea/coffee/biscuits as well as a mini bar. At check-in we were advised we’d received a complimentary upgrade to a larger, plusher room with a sea view, and in the room they had provided some free Prosecco in a an ice bucket, along with a card containing a hand-written message from the hotel - a really special touch for my husbands birthday. The breakfast was lovely and plentiful - everything made fresh and brought straight from the kitchen on a warm plate.
Stayed in June 2024
Reviewed: 16 June 2024
Bradley
United StatesThe wait staff in the bar was always standing around chatting causing very slow service.
Room and facilities were very nice. The staff was friendly. The food was good.
Stayed in June 2024
Reviewed: 13 June 2024
Callum
United KingdomThe room was a bit dark, pokey and a bit pricey for what it was. The pastries at breakfast were terrible, breakfast in general could be improved
Beautiful hotel, the pool was the nicest indoor pool I've seen. The restaurant was very good value and the service was excellent
Stayed in June 2024
Reviewed: 11 June 2024
Mariemil
United KingdomBar was busy & noisy at night because of a group of golfers. Not the hotel's fault, but perhaps they needed to be reminded to keep it down.
Staff were professional yet friendly especially Joan in bookings and the young staff in the dinning room. Food was delicious in the dining room and the bed was exceptionally comfortable. Really enjoyed my stay with friends and would recommend it to others.
Stayed in June 2024
Reviewed: 11 June 2024
Laurence
United Kingdomshower wasn't working that well - either roasting or freezing
very comfortable room, nice bar area, bar staff very friendly
Stayed in June 2024
Reviewed: 11 June 2024
Adrienne
United KingdomThe reception desk was tucked in a corner not visible on arrival. The girls on reception were getting a real draught from somewhere but uncomplaining with it.
Excellent variety of cereals, yoghurt, and a wonderful cooked breakfast.
Stayed in June 2024
Reviewed: 10 June 2024
Sandra
United KingdomLoved everything about it
It was spotless & the decor suited the hotel as it’s not a modern building. Great amenities
Stayed in June 2024
Reviewed: 10 June 2024
June
United KingdomThe hotel was very nice and on a good location. Staff were friendly and welcoming.
Stayed in June 2024
Reviewed: 9 June 2024
Alan
IrelandNothing. All first class
Spotlessly clean. Great staff. Food first class
Stayed in June 2024
Reviewed: 9 June 2024
Ron
United Kingdomvery friendly staff, clean accommodation and facilities, good food.
Stayed in June 2024
Reviewed: 6 June 2024
Carolyn
AustraliaThe pillows too soft
It’s beautiful. Lovely location and facilities. Service excellent
Stayed in June 2024
Reviewed: 6 June 2024
Gemma
United KingdomThe bed was really small and the room was very small. But we were just happy to have somewhere to stay after our original accommodation left us high and dry! Also, £35 per dog per night is a little steep... But overall, we really did enjoy the place.
It was so nice. The decor, the staff, the food (do not get me started on the food!), the bed comfort... I couldn't fault it.
Stayed in May 2024
Reviewed: 5 June 2024
Lynn
United KingdomCould have better selection of local gins at the bar. Breakfast was poor. Felt like the hot food was cooked in advance and not served fresh.
The Rabbit restautant food and the bar food in the evenings, were exceptional.
Stayed in June 2024
Reviewed: 29 May 2024
James
United KingdomN/A
Amazing location
Stayed in May 2024
Reviewed: 28 May 2024
Grant
United KingdomBathroom door was not shutting correctly room 303
Friendly and helpful staff! Good food and service
Stayed in May 2024
Reviewed: 26 May 2024
Sam
United KingdomPrice of drinks
Very baby and dog friendly
Stayed in May 2024
Reviewed: 19 May 2024
Michelle
United KingdomNothing.
Breakfast included hot and cold options - all really tasty. Bar and restaurant were lovely spaces to relax in. Views amazing and right next to the beach. Staff were friendly and accommodating.
Stayed in May 2024
Reviewed: 19 May 2024
Samantha
United KingdomThe bed was hard
Everything
Stayed in May 2024
Reviewed: 19 May 2024
Morag
United KingdomExcellent dinner, friendly staff
Stayed in May 2024
Reviewed: 18 May 2024
Denise
United KingdomEverything was perfect
We started with a morning escape spa package which was amazing. Location is beitiful and the lesure wasn’t overly busy with set times for family swims On checking in we were meet by Gordon who showed us to our room which had the most stunning view of the beach and the Ayrshire cost My 40th birthday suprise from the staff was a beautiful kind gesture. We will never forget this experience
Stayed in May 2024
Reviewed: 18 May 2024
David
United KingdomNot much
The leisure centre (pool) was very clean & modern.
Stayed in May 2024
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