breakfast could have been improved. It was OK but nothing special and was hoping for eg haddock or kippers in the morning etc we played golf while visiting but had to go to a nearby golf club as a bit too expensive for us at the hotel - we perhaps need to look at golf inclusive deals next time

very friendly and helpful without being intrusive staff. Even the young lad waiters who seemed relatively new had a lovely open friendly and polite manner. room very comfortable and everything as required. Spa was lovely and didn't know there was a squash - great to see and will definitely use next time. bar area pleasant to relax in and surroundings very beautiful (we hit lucky with the sunshine too).

Stayed in September 2024

N/a

Service and quality of hotel

Stayed in August 2024

Our room was very small as was the bed. We didn’t have proper bedside tables to lay our stuff. At checkout we were not asked how our stay was!

The location was great and perfect for walking. Dinner was excellent. A very friendly welcome when checking in.

Stayed in August 2024

Hotel, service, such friendly staff, great Spa facilities, lovely food, beautiful bedroom & comfy bed.

Everything. From start to finish purcstay was faultless. Thank you.

Stayed in September 2024

Loud golfers

View, staff hospitality

Stayed in September 2024

Buffet style breakfast having to make your toast and get coffee. Menu is limited. For a five star hotel the expectation is full waitress service.

Great pool and hot tub. Staff were friendly.Fantastic view.

Stayed in September 2024

No milk on table for tea, no extra knives for butter/marmalade or jam. Burnt toast.

Breakfast excellent, well cook and lots of it.

Stayed in September 2024

Nothing it was perfect.

The staff were out of this world! They went above and beyond to help in anything we needed or asked for. I haven’t stayed in a hotel that has had this high a standard in a very long time we were blown away. The food was amazing the location the rooms the staff the drinks everything.

Stayed in September 2024

Menu was a little bit limited

Every staff member made you feel valued and welcomed. They were really accommodating and helped me when I needed to iron my shirt and get ready for a wedding long before my check in time

Stayed in September 2024

no problems

All went well

Stayed in September 2024

Menu lunch and dinner at Seal could have more choices. Plenty of fish on menu.

Hotel very comfortable friendly staff good food and lovely views

Stayed in September 2024

Restuarant a bit noisy - big groups

Beautiful location, comfortable, fabulous food & service.

Stayed in September 2024

In the room, we couldn't open a window. The wardrobe area was a bit dark and awkward to use. More actual working drawers would have been helpful. The food was good overall and we ate in the hotel but a it was bit limited. We ate in the Seal room/bar on account of the dog - nobody told us we could order from the Rabbit room menu and eat it in the bar till our last night. That could be made clearer. Breakfast was fine and I expect you've hugely reduced food wastage, but I expected better. The dishes reminded me of Japan where the same presentation of each plate is important. I think Scottish produce could be increased. Overuse of sourdough and peashoots!

The room was beautiful with a superb view. Very clean and comfortable. The staff were friendly yet professional - a good balance between friendly and fun, and competent. My daughter and I had a small dog with us and it was very well catered for except at breakfast. Good range of amenities available, however, I didn't notice any cards or board games. Maybe one more public room for such activities or just reading - no food or drinks in it?

Stayed in September 2024

Only having to move on our 2nd day.

Received a very warm welcome checking in to hotel. All staff were extremely nice and helpful. Comfortable beds and lovely breakfast. We encountered a wee problem with our toilet but apparently there is a problem with these cisterns in the top part of hotel. Possibly expect this in an old hotel. We were moved to another room no bother. Maybe worth putting sign in bathroom to explain.

Stayed in August 2024

Shower was not at all powerful. Room was quite small. I think the stay was a little overpriced for what we received

The staff were wonderful, very pleasant and helpful. Location of hotel was good

Stayed in September 2024

A 4*+ hotel.

Fantastic hotel, amazing location, very comfortable and clean.

Stayed in August 2024

Nothing

Lovely clean room with a fabulous view over to Anglesey. We ate in the restaurant in the evening, the curry was delicious

Stayed in August 2024

slightly discoloured silicone sealant in the bathroom

We were upgraded to a suite because it was our Diamond Wedding Anniversary. My daughter had already paid for a high-spec room but we appreciated the gesture. There was also 2 small chilled bottles of prosecco in our room which was very kind. The hotel decorated the room with balloons and chocolates which my daughter had provided

Stayed in August 2024

Toilet handle was not working properly, bathtub panel was a little detached. Non existent view, we were looking at some bins and internal roofing. Only one bath robe and slipper was provided (we were 2) and I had to use a regular towel to move from room to the swimming pool. Toiletries were good but don’t appreciate much the single use. So much waste. During the night the room was so warm that we had to sleep with the window open. At breakfast not much choice was provided for my gluten and lactose intolerant partner, just a couple of slices of gluten free bread . They have non dairy milk options but not lactose free milk. Overall nothing too dramatic.

Room was nice and cosy, not much space to move around comfortably and were signs of wear and tear. Bathroom was a good size. Toiletries provided smelled good. Appreciated the coffee machine in the room but mostly of the coffee pods were decaf. Bar and restaurant are cosy and warm, food is delicious. All the staff were nice and polite, made us feel very welcome. We had a massage at the Spa and free access to swimming pool/spa pool/sauna/gym.

Stayed in August 2024

Spotless

Stayed in August 2024

The location was good

Stayed in August 2024

Lovely room overlooking the golf course and sea

Stayed in August 2024

Appreciate it is summer however our room was very hot during our stay. Opening the window did not allow for sufficient cold air to come in , I think because of the location of the room in comparison to the wind (room 111). (Next point is maybe something to consider for light sleepers!) We were also disturbed quite a bit at night (from 11-1:30am) because of the noise from the kitchen. I believe we were right above the kitchen. A lot of banging and talking kept us up for quite some time resulting in a poor sleep. We are quite light sleepers and I wish we had been given a heads up that we would be situated above the kitchen and would expect noise. Appreciate we should have mentioned this prior but it’s just something we weren’t expecting. There was also a wedding on at the hotel with guests coming and going down the halls but we know that was expected - kitchen was a separate matter.

The staff were very friendly and helpful during our stay. Room was very clean and food at during dinner and breakfast were amazing! I really couldn’t fault much about the hotel apart from a couple of tiny things that will probably not effect a lot of people.

Stayed in August 2024

All good

Lovely

Stayed in August 2024