Hot breakfast was not served earlier than 8am on a Sunday. The room was not easy to access having to go both up and down stairs to reach it. and I had just suffered an injury which impaired my locomotion. The bedside lamp was flickering, so not usable and reported and the bathroom strip light was very slow to light up. The noise from the wedding music was irritating and kept me awake, but it did stop at midnight with no further disturbance. When exercising my dogs in the grounds there was some glass on the track in the woodlands

Nice greeting and very helpful staff. The room was large, comfortable, pleasantly decorated and clean. The public rooms were well presented. Just managed to get a parking space. The grounds were useful for exercising my dogs. The TV was easy to use. I was a able to have a cold breakfast at 7.30am.

Stayed in June 2024

nothing

as usual very friendly and relaxing, only downside being no bar meals due to a wedding pity as i look forward to eating there.

Stayed in June 2024

It was all good

Lovely staff, interesting paraphernalia

Stayed in June 2024

Room coffee machine didn’t work.

Last minute late check in was not a problem. We had an unexpected extra guest and the hotel was able to accommodate us. Lovely warm feel to the hotel, tastefully decorated.

Stayed in June 2024

Nothing.

Probably the best hotel in the Eastern Borders, just beautiful in all aspects, and the staff are great too. Special mention to James the Manager, a first class welcome.

Stayed in May 2024

Lovely place to stay with an excellent restaurant. Staff go above and beyond to make you feel comfortable during your stay. The service is excellent, we all had a lovely time and lots of Prosecco🤭

Stayed in June 2024

Not much!

Remarkable value for money, for the standard of the hotel. A very nice room and excellent breakfast.

Stayed in May 2024

Nothing

Beautiful and luxurious room, excellent facilities, fabulous breakfast and lovely staff, have been on a few occasions and will definitely be back

Stayed in May 2024

Very nice bathroom but when going into shower the tiles were a little slippery.

Room was very comfortable. Dinner was great and good value. Staff were very friendly and helpful. A very pretty hotel in a lovely location with a beautiful garden. This was perfect for us to break up our journey home as a 1 night stay.

Stayed in May 2024

No complaints

Everything and the lady on reception was fantastic

Stayed in May 2024

Nothing

The staff , atmosphere , location , absolutely everything

Stayed in May 2024

I found the room rather too warm for my taste and quite difficult to ventilate without encouraging in midges. Still, that may have been because we also experienced good weather for our visit days following a wet period.

Breakfasts were fine, the rooms were comfortable, clean and well-appointed. The water was hot and plentiful for baths. The staff were really friendly and helpful. The setting, grounds and gardens were exceptional. Whilst the rooms may be pricey in comparison to some venues, you certainly get what you pay for.

Stayed in May 2024

Nothing

All of the staff couldn’t have been more welcoming or helpful, they accommodated our group’s bikes in secure storage and fed us very well.

Stayed in April 2024

Nothing

I thought the breakfast was excellent, the staff were extremely friendly and couldn’t wait to see to our every whim.

Stayed in March 2024

Booking.com said my room would have a garden view - it didn't (room 7) There was a constant water running noise from above our room We didn't comment to the staff about either so they had no chance to sort/change this which might have been done

The beds were super comfy The staff were really kind and friendly The food was delicious Loved the Nespresso machine - nice touch

Stayed in March 2024

Beautiful hotel and ideal location for me. Feels like a home from home. So comfortable.

Stayed in March 2024

The breakfast could have been better ,bacon not cooked enough only one mushroom and cheap beans. But the rest of my stay I could not fault,the staff and hotel were wonderful.

Stayed in March 2024

The staff were friendly and cheerful. Nothing was too much trouble.

Stayed in February 2024

There was nothing to dislike.

Everything, it was beautiful, the staff were so friendly and helpful, nothing was a bother. The restaurant was fantastic and the food was beautiful. I loved our room, it felt super cosy, homely and comfortable.

Stayed in February 2024

The welcme by Matthew was excellent he was very friendly and helpful. Also the mevening meal experience,as a solo traveller was very nice I would definately book again

Stayed in February 2024

Nothing

Staff excellent rooms and bed great

Stayed in January 2024

Nothing

The Building itself is very old and interesting and has many original features

Stayed in February 2024

Nothing

Paid for a small room but it was more than big enough and spotless.

Stayed in February 2024

Nothing not to like

Welcoming, friendly and helpful staff, excellent food and extensive menu, comfortable room.

Stayed in February 2024