36-40 London Road, Guildford, GU1 2AE, United Kingdom
#2 of 9 hotels in Guildford
Guests' ChoiceBased on 709 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 6, 2024
Marjorie
New ZealandBetter weather tho not a lot you can do about that!
Everything went well with good facilities
Stayed in June 2024
Reviewed: June 5, 2024
Constantinos
SwitzerlandHotel doesn’t seem to give the (environmentally friendly) option of not changing towels daily. No safe inside the room. 20+ minute walking distance from Guildford railway station, but there is a much closer option (London Road station).
Very nice hotel, friendly staff, rooms in good condition. Very good breakfast, WiFi connection and service.
Stayed in June 2024
Reviewed: June 4, 2024
Susan
United KingdomEverything was good from the good to the staff
Stayed in June 2024
Reviewed: June 4, 2024
John
United KingdomPartly picked hotel so 5 couples from across world could meet to celebrate 5 golden weddings. Were very disappointed that hotel restaurant was not open on a Sunday evening, so we had to go out to eat together. This was not obvious on website.
Good hotel, friendly helpful staff
Stayed in June 2024
Reviewed: June 4, 2024
Margaret
United KingdomNeeded a drawer in the bedroom had to leave some things in suitcase. No lift but staff helped taking cases up the stairs.
Staff were friendly and helpful. Nice ,modern decor. Good breakfast, plenty of choice..
Stayed in May 2024
Reviewed: June 4, 2024
Michael
DenmarkInitial problems with WiFi. Poor telephone reception in room.
Friendly staff.
Stayed in May 2024
Reviewed: June 3, 2024
Jessica
United KingdomThe floors were quite creaky and you could hear adjacent rooms/people in the corridor easily.
The room was spacious and well decorated. It had everything we needed.
Stayed in May 2024
Reviewed: June 1, 2024
Elena
United KingdomA bit expensive.
Beautiful hotel, 15mins walk from train station, very clean, very good breakfast.
Stayed in June 2024
Reviewed: May 31, 2024
Jedd
United KingdomFriendly, helpful staff and large comfortable room
Stayed in May 2024
Reviewed: May 27, 2024
Joanne
United KingdomFabulous staff , lovely room and would highly recommend. Staff were incredibly helpful and consistently welcoming.
Stayed in May 2024
Reviewed: May 26, 2024
Steven
United KingdomEverything was good .
Great location , staff were friendly , room was clean and bed was very comfortable , bar and dining area was relaxed and good value for money , for a one night stay it was ideal for everything we needed .
Stayed in May 2024
Reviewed: May 25, 2024
Jayne
United KingdomIt was all good, perfectly fine for what I needed for a short overnight stay. My friends stayed in the same hotel too and seemed happy!
Nicely decorated hotel in convenient location within walking distance to town and 5 mins walk to lots of restaurants. I stayed in a single room, a “crash pad” which is small but has everything I needed given I didn’t stay in the room much. Design makes good use of space. Staff were very helpful and kind.
Stayed in April 2024
Reviewed: May 24, 2024
Francesca
IrelandI could hear everything the guest next door was doing. Did not have a good night sleep, and woke up earlier than expected. Ran out of shower gel.
The location was excellent, they upgraded me t a double bedroom upon my arrival; staff was friendly and kind. The room was clean and there were plenty of towels and complementary snacks.
Stayed in May 2024
Reviewed: May 23, 2024
Genevieve
United KingdomThe bathroom was a tad small but we’d only booked a crash pad for one night and were given a free upgrade so no complaints here!
The staff were fantastic, particularly the lady on reception, she was excellent. The location was perfect and the room was comfortable.
Stayed in May 2024
Reviewed: May 22, 2024
Wendy
NetherlandsDe bathroom is reallyyy small, there’s no space to put your stuff. The room itself was also kinda small with a lot of stuff in there. You could hear all your neighbors loudly. Also the floors are squeaking, you can hear every step of your upstairs neighbors as well.
The bed and the breakfast were nice.
Stayed in May 2024
Reviewed: May 20, 2024
Claire
United KingdomThe stairs and the room was a bit stuffy. But it was an unusually hot day.
Great position. Staff helpful, friendly and went the extra mile.
Stayed in May 2024
Reviewed: May 19, 2024
Ian
United KingdomBath plug didn't work. Shampoo dispenser faulty
Check in , parking, food in bar.
Stayed in May 2024
Reviewed: May 18, 2024
Dipa
United KingdomSome rooms have tiny bathrooms
Fantastic customer service. So friendly and hospitable.
Stayed in May 2024
Reviewed: May 16, 2024
Brian
United KingdomNice and clean
Stayed in February 2024
Reviewed: May 14, 2024
Joan
United KingdomThe staff were delightful.
Stayed in May 2024
Reviewed: May 14, 2024
Skinner
United States of AmericaBreakfast not included
Location
Stayed in May 2024
Reviewed: May 13, 2024
Erroll
United KingdomAll staff were brilliant nothing was to much trouble,we will definitely stay here again 😀
Stayed in May 2024
Reviewed: May 12, 2024
Maanic
SingaporeWish the room had a writing desk and would have been nice to have a king size bed!
Sweet little hotel a short walk from Guildford High Street. Location made it easy to get around. The hotel is also close to the railway station. Staff at the hotel were friendly and always ready to help.
Stayed in May 2024
Reviewed: May 12, 2024
Steven
United KingdomNothing
Great food and service
Stayed in May 2024
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