36-40 London Road, Guildford, GU1 2AE, United Kingdom
#2 of 9 hotels in Guildford
Guests' ChoiceBased on 695 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Jedd
United KingdomFriendly, helpful staff and large comfortable room
Stayed in May 2024
Reviewed: May 27, 2024
Joanne
United KingdomFabulous staff , lovely room and would highly recommend. Staff were incredibly helpful and consistently welcoming.
Stayed in May 2024
Reviewed: May 26, 2024
Steven
United KingdomEverything was good .
Great location , staff were friendly , room was clean and bed was very comfortable , bar and dining area was relaxed and good value for money , for a one night stay it was ideal for everything we needed .
Stayed in May 2024
Reviewed: May 25, 2024
Jayne
United KingdomIt was all good, perfectly fine for what I needed for a short overnight stay. My friends stayed in the same hotel too and seemed happy!
Nicely decorated hotel in convenient location within walking distance to town and 5 mins walk to lots of restaurants. I stayed in a single room, a “crash pad” which is small but has everything I needed given I didn’t stay in the room much. Design makes good use of space. Staff were very helpful and kind.
Stayed in April 2024
Reviewed: May 24, 2024
Francesca
IrelandI could hear everything the guest next door was doing. Did not have a good night sleep, and woke up earlier than expected. Ran out of shower gel.
The location was excellent, they upgraded me t a double bedroom upon my arrival; staff was friendly and kind. The room was clean and there were plenty of towels and complementary snacks.
Stayed in May 2024
Reviewed: May 23, 2024
Genevieve
United KingdomThe bathroom was a tad small but we’d only booked a crash pad for one night and were given a free upgrade so no complaints here!
The staff were fantastic, particularly the lady on reception, she was excellent. The location was perfect and the room was comfortable.
Stayed in May 2024
Reviewed: May 22, 2024
Wendy
NetherlandsDe bathroom is reallyyy small, there’s no space to put your stuff. The room itself was also kinda small with a lot of stuff in there. You could hear all your neighbors loudly. Also the floors are squeaking, you can hear every step of your upstairs neighbors as well.
The bed and the breakfast were nice.
Stayed in May 2024
Reviewed: May 20, 2024
Claire
United KingdomThe stairs and the room was a bit stuffy. But it was an unusually hot day.
Great position. Staff helpful, friendly and went the extra mile.
Stayed in May 2024
Reviewed: May 19, 2024
Ian
United KingdomBath plug didn't work. Shampoo dispenser faulty
Check in , parking, food in bar.
Stayed in May 2024
Reviewed: May 18, 2024
Dipa
United KingdomSome rooms have tiny bathrooms
Fantastic customer service. So friendly and hospitable.
Stayed in May 2024
Reviewed: May 16, 2024
Brian
United KingdomNice and clean
Stayed in February 2024
Reviewed: May 14, 2024
Joan
United KingdomThe staff were delightful.
Stayed in May 2024
Reviewed: May 14, 2024
Skinner
United States of AmericaBreakfast not included
Location
Stayed in May 2024
Reviewed: May 13, 2024
Erroll
United KingdomAll staff were brilliant nothing was to much trouble,we will definitely stay here again 😀
Stayed in May 2024
Reviewed: May 12, 2024
Maanic
SingaporeWish the room had a writing desk and would have been nice to have a king size bed!
Sweet little hotel a short walk from Guildford High Street. Location made it easy to get around. The hotel is also close to the railway station. Staff at the hotel were friendly and always ready to help.
Stayed in May 2024
Reviewed: May 12, 2024
Steven
United KingdomNothing
Great food and service
Stayed in May 2024
Reviewed: May 11, 2024
Sarah
United KingdomThe breakfast ( sorry they tried really hard and were very helpful and friendly), but the layout of the buffet , prefer to be able to order coffee, the hot food was ok, gluten free options took some time to come.
The room, clean, convenient central location, friendly helpful staff
Stayed in May 2024
Reviewed: May 8, 2024
Crossland
United KingdomEnglish breakfast was cold. I asked for a poached egg and it was hard not runny. The coffee machine could be easier to use.
The evening food was lovely I had steak and my husband had fish and chips. Breakfast was nice.
Stayed in April 2024
Reviewed: May 7, 2024
Marek
United KingdomBed was a bit hard.
Great team. Great service. Very nice hotel.
Stayed in May 2024
Reviewed: May 6, 2024
Hannah
United KingdomBooking . Com didn’t state it would cost me £15 parking ! Conditioner not in shower but in sink so had to squirt into a glass
Staff were friendly
Stayed in May 2024
Reviewed: May 6, 2024
Belinda
United KingdomI would have preferred less messaging . Did not see a device for air conditioner .
Great reception arriving at the hotel. Staff attentive and friendly. Lovely room very comfortable. Perfect location, easy to walk into town center, and close to train station. Really nice relaxed stay.
Stayed in May 2024
Reviewed: May 2, 2024
Angela
United KingdomBooked a double room which was very small and the shower was very in a very small space
Very nice and friendly reception staff. Location was very good just a short walk in to the town. Good quality products in rooms and at breakfast.
Stayed in April 2024
Reviewed: May 1, 2024
Waddell
United KingdomLovely hotel, the staff go over and above to make sure you have the best stay - I got upgraded and had complimentary drinks and snacks in my room including a Nespresso machine! The breakfast had so much choice and there was even free prosecco!
Stayed in May 2024
Reviewed: April 30, 2024
Oscar
SpainThe only downside was the size of the bathroom; it was quite small and felt cramped. A larger bathroom would significantly improve the comfort and satisfaction of the rooms.
I really enjoyed the facilities and the continental breakfast at Mandolay Hotel. The staff were exceptionally friendly and helpful, making the stay very pleasant. The location also added convenience to my visit, enhancing the overall experience.
Stayed in April 2024
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