437 Hackney Road, Tower Hamlets, London, E2 8PP, United Kingdom
#251 of 1,008 hotels in London
Guests' ChoiceBased on 2117 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.6
Staff
9.1
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Nicholas
United StatesLayout of the room isn't my favorite - not sure where to put my suitcase. Small thing, but the bathroom door closes automatically, which is frustrating when you're getting ready and going back and forth. I had to prop it open with a trash bin. And the overhead shower head was laughably ineffective, so I stuck with the hand sprayer. And those Sylvester and Tweety bird masks in the rooms weird me out!
The building is cool, I like the design. Love the big communal downstairs restaurant/bar/work space. The room itself was pretty nice size and the bed was comfy. Location is pretty good, but it's more Hackney than Shoreditch. This was my second stay there, and I would likely stay there again.
Stayed in September 2024
Reviewed: 19 September 2024
Adrian
United KingdomNo space for clothes, you are supposed to hang them over the kettle? The prices are getting higher and higher.
Location, staff, bedsheets, shower, kettle,
Stayed in September 2024
Reviewed: 15 September 2024
Helen
United KingdomWasn’t too impressed that dogs were allowed on the restaurant tables.
Location. Quirky interiors. Friendly helpful staff.
Stayed in September 2024
Reviewed: 15 September 2024
Diane
United KingdomDeposit of £50 taken at check - in despite the room already costing over £200 for one night. Staff adamant it was a hold and not a withdrawal but it was and refunded an hour after checking out. I've travelled all over Europe and never experienced this. Breakfast was buffet and expensive at £22.
Comfy bed, great location although does get very loud and busy at night.
Stayed in September 2024
Reviewed: 9 September 2024
Claire
AustraliaVery noisy bistro Sat night
Good size room, comfortable firm bed, location to buses
Stayed in September 2024
Reviewed: 31 August 2024
Yulia
SwitzerlandThe hotel is modern, newly renovated and beautifully designed. Breakfasts were very good.
Stayed in August 2024
Reviewed: 28 August 2024
Amie
United KingdomFeel the room price is very high for quite a standard hotel room/experience
Great location as we were visiting for All Points East in Victoria Park and heading into Bethnal Green the next day
Stayed in August 2024
Reviewed: 27 August 2024
Emma
United KingdomOnly downside (and its a fairly big one), I had two visits from staff as there was an issue with the air conditioning. I didn't invite them up and one was in the AM. They were very friendly and apologetic but not ideal if you're trying to unwind.
The decor is gorgeous and the staff are all lovely. The rooms are also very generous and the facilities in the room are great (movies available in over 5 languages!). Plenty of towels and pillows so a very comfortable stay.
Stayed in August 2024
Reviewed: 26 August 2024
Paul
United Kingdomnothing we didn’t like
helpful welcoming staff, clean rooms, fabulous cocktails
Stayed in August 2024
Reviewed: 20 August 2024
J0j0mum
United KingdomIt was quite noisy - but that is down to the visitors rather than anything negative about the host 😉
The atmosphere and quirky environmwnt was awesome - so much better than a Travelodge or Premiwr Inn
Stayed in August 2024
Reviewed: 19 August 2024
Mira
FinlandMy room was on the ground floor and the window of the room in on the eye-level for the passerbys, so I had to have the curtains closed at all times. You can also hear some sounds from other rooms and from the street too. The location of the hotel is not ideal if you want to spend time mainly in central London. Travel time to central locations can be like 40-50 minutes.
The decor of the hotel is cool and very Instagrammable. My room looked exactly like in the pictures and was very clean. The room had the necessities for a comfortable stay like a mini fridge and a safety box. Apparently the area of the hotel has had a bit bad reputation earlier, however during my stay the area seemed safe and pleasant even at night time. There are lots of little shops and restaurants near the hotel. The bus stops (Pritchard's Road) for bus routes 55 and 26 are pretty much next to the hotel. The bus ride to more central London will take around 20-40 minutes. The tube from Bethnal Green station is faster, but it will take around 10 minutes to walk to the station. The restaurant area of the hotel has a cool maximalist look, it was nice eating the breakfast there! There was a range of free movies and other stuff on the TV in the room.
Stayed in August 2024
Reviewed: 19 August 2024
Archie
United KingdomNothing! Location, Facilities and Food were all Excellent
Perfect location for events at Victoria Park. Room was Spacious and Comfy. Evening meal was nice, and the Buffet Breakfast was very good
Stayed in August 2024
Reviewed: 16 August 2024
Jacqueline
United KingdomThere isn't too much storage space in the rooms for clothes etc. which could be inconvenient for longer stays.
Breakfast was great - good selection at the breakfast buffet and a relaxed atmosphere. Location was good - good bus connections and not too far from the Tube. Staff were very helpful and friendly in dealing with queries. Rooms were clean and functional. Quirky style of the decor was a hit with family members.
Stayed in August 2024
Reviewed: 12 August 2024
Mercedes
United KingdomWe had a disabled room ehich was slightly less asthetic. Nowhere to hang clothes. Bed was pretty hard.
Location was good.
Stayed in July 2024
Reviewed: 12 August 2024
Antonios
United StatesPeople in the reception were very warm and helpful.
Stayed in August 2024
Reviewed: 9 August 2024
Rachel
United KingdomGreat hotel - highly recommend
Stayed in August 2024
Reviewed: 8 August 2024
Lynn
United KingdomLocation and room.
Stayed in August 2024
Reviewed: 6 August 2024
Mortimore
New ZealandNothing
Quirky decor, rooms small but everything I needed
Stayed in August 2024
Reviewed: 6 August 2024
Allison
CanadaThe breakfast was great. There was a great variety and the food was delicious. The staff was kind and helpful. The room was comfortable. It felt safe.
Stayed in July 2024
Reviewed: 6 August 2024
Margaret
IrelandGot breakfast first morning and by the time we got to table it was cold pity as only for it been cold it would have been perfect dinner evening before was excellent
Stayed in August 2024
Reviewed: 4 August 2024
Edward
United KingdomTV didn't work, couldn't get any channels, and even when we flagged up the issue and someone was sent up to our room to fix it, it still wasn't fixed. It's a small thing, but we were looking forwards to curling up after a night out to watch a movie, so it kind of spoilt that bit of the evening.
Cost, comfortable and quiet room, with all the facilities we needed. Great location, near Shoreditch and Bethnal Green, so lots of great food options (recommend the Vietnamese places!). Staff v nice and welcoming.
Stayed in July 2024
Reviewed: 1 August 2024
Sven
ThailandStaff never smiled, never greets first or wishing a nice day, mostly busy with themselves or starring at their screens, however when approached, they were helpful and friendly. As well this "no smiling and no greeting attitude" might be a London thing.
Bigger than expected, quite new and well maintained, small rooms, even the second smallest was tiny, but this might be London standard. Honestly no need to book costly bfast, as any other coffee than filter coffee from a termostat is getting charged extra. In the area around the property are various cafes offering good alternatives. Neighbourhood was super nice and safe, lot's to explore. Bus stop to downtown directly in front of the door, bus no 26 brings you directly to Big Ben & Co
Stayed in August 2024
Reviewed: 31 July 2024
Gene
United StatesEverything except the prices in the restaurant.
Stayed in July 2024
Reviewed: 27 July 2024
Arianna
United KingdomShower was not great and the was not working initially - fixed it later.
Clean and location
Stayed in July 2024
Sundern, Germany
Camberley, UK
Kaunertal, Austria
Áyios Vlásios, Greece
Sawāi Mādhopur, India
Peroulades, Greece
Chichester, UK
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content