Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. London hotel reviews
  5. Reviews of Mama Shelter London - Shoreditch

Reviews of Mama Shelter London - Shoreditch 4 stars

437 Hackney Road, Tower Hamlets, London, E2 8PP, United Kingdom

#251 of 1,008 hotels in London

Guests' Choice

Review score

Based on 2117 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 September 2024

    8.0
    A cool spot for a quick stay in a young, hip part of London
    • Leisure trip
    • Solo traveller
    • Large Mama Double Room
    • Stayed 1 night

    Layout of the room isn't my favorite - not sure where to put my suitcase. Small thing, but the bathroom door closes automatically, which is frustrating when you're getting ready and going back and forth. I had to prop it open with a trash bin. And the overhead shower head was laughably ineffective, so I stuck with the hand sprayer. And those Sylvester and Tweety bird masks in the rooms weird me out!

    The building is cool, I like the design. Love the big communal downstairs restaurant/bar/work space. The room itself was pretty nice size and the bed was comfy. Location is pretty good, but it's more Hackney than Shoreditch. This was my second stay there, and I would likely stay there again.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    I love it here, sad its becoming more expensive
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No space for clothes, you are supposed to hang them over the kettle? The prices are getting higher and higher.

    Location, staff, bedsheets, shower, kettle,

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t too impressed that dogs were allowed on the restaurant tables.

    Location. Quirky interiors. Friendly helpful staff.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Great decor
    • Leisure trip
    • Family with young children
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Deposit of £50 taken at check - in despite the room already costing over £200 for one night. Staff adamant it was a hold and not a withdrawal but it was and refunded an hour after checking out. I've travelled all over Europe and never experienced this. Breakfast was buffet and expensive at £22.

    Comfy bed, great location although does get very loud and busy at night.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Try comfortable for the location I needed.
    • Leisure trip
    • Solo traveller
    • Small Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy bistro Sat night

    Good size room, comfortable firm bed, location to buses

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 4 nights

    The hotel is modern, newly renovated and beautifully designed. Breakfasts were very good.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Great location for East London but expensive for what it is
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Feel the room price is very high for quite a standard hotel room/experience

    Great location as we were visiting for All Points East in Victoria Park and heading into Bethnal Green the next day

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Great room. Great staff. Would Reccomend (especially for couples ;))
    • Leisure trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 1 night
    • Submitted via mobile

    Only downside (and its a fairly big one), I had two visits from staff as there was an issue with the air conditioning. I didn't invite them up and one was in the AM. They were very friendly and apologetic but not ideal if you're trying to unwind.

    The decor is gorgeous and the staff are all lovely. The rooms are also very generous and the facilities in the room are great (movies available in over 5 languages!). Plenty of towels and pillows so a very comfortable stay.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    quirky and fab hotel
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing we didn’t like

    helpful welcoming staff, clean rooms, fabulous cocktails

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Awesome Stay!
    • Leisure trip
    • Family with young children
    • Small Mama Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was quite noisy - but that is down to the visitors rather than anything negative about the host 😉

    The atmosphere and quirky environmwnt was awesome - so much better than a Travelodge or Premiwr Inn

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Pretty hotel in a cool neighbourhood 30-minute bus ride from central London.
    • Leisure trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 5 nights

    My room was on the ground floor and the window of the room in on the eye-level for the passerbys, so I had to have the curtains closed at all times. You can also hear some sounds from other rooms and from the street too. The location of the hotel is not ideal if you want to spend time mainly in central London. Travel time to central locations can be like 40-50 minutes.

    The decor of the hotel is cool and very Instagrammable. My room looked exactly like in the pictures and was very clean. The room had the necessities for a comfortable stay like a mini fridge and a safety box. Apparently the area of the hotel has had a bit bad reputation earlier, however during my stay the area seemed safe and pleasant even at night time. There are lots of little shops and restaurants near the hotel. The bus stops (Pritchard's Road) for bus routes 55 and 26 are pretty much next to the hotel. The bus ride to more central London will take around 20-40 minutes. The tube from Bethnal Green station is faster, but it will take around 10 minutes to walk to the station. The restaurant area of the hotel has a cool maximalist look, it was nice eating the breakfast there! There was a range of free movies and other stuff on the TV in the room.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Festival at Victoria Park? Stay Here!!
    • Leisure trip
    • People with friends
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing! Location, Facilities and Food were all Excellent

    Perfect location for events at Victoria Park. Room was Spacious and Comfy. Evening meal was nice, and the Buffet Breakfast was very good

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Enjoyed a great stay (4 nights) at Mama Shelter with family. Loved the vibe and decor. Good location
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 4 nights

    There isn't too much storage space in the rooms for clothes etc. which could be inconvenient for longer stays.

    Breakfast was great - good selection at the breakfast buffet and a relaxed atmosphere. Location was good - good bus connections and not too far from the Tube. Staff were very helpful and friendly in dealing with queries. Rooms were clean and functional. Quirky style of the decor was a hit with family members.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    7.0
    Somewhat basic room. Not great hanging space for clothes. Overall good but pretty expensive for how basic it was.
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a disabled room ehich was slightly less asthetic. Nowhere to hang clothes. Bed was pretty hard.

    Location was good.

    Stayed in July 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 1 night
    • Submitted via mobile

    People in the reception were very warm and helpful.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel - highly recommend

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location and room.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Quirky decor, rooms small but everything I needed

    Stayed in August 2024

  • Reviewed: 6 August 2024

    7.0
    Mama Shelter was a comfortable and cool place to stay. The decor is playful.
    • Leisure trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 3 nights

    The breakfast was great. There was a great variety and the food was delicious. The staff was kind and helpful. The room was comfortable. It felt safe.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Got breakfast first morning and by the time we got to table it was cold pity as only for it been cold it would have been perfect dinner evening before was excellent

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Great hotel, cosy rooms
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV didn't work, couldn't get any channels, and even when we flagged up the issue and someone was sent up to our room to fix it, it still wasn't fixed. It's a small thing, but we were looking forwards to curling up after a night out to watch a movie, so it kind of spoilt that bit of the evening.

    Cost, comfortable and quiet room, with all the facilities we needed. Great location, near Shoreditch and Bethnal Green, so lots of great food options (recommend the Vietnamese places!). Staff v nice and welcoming.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    8.0
    For young and old, with kids or without.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff never smiled, never greets first or wishing a nice day, mostly busy with themselves or starring at their screens, however when approached, they were helpful and friendly. As well this "no smiling and no greeting attitude" might be a London thing.

    Bigger than expected, quite new and well maintained, small rooms, even the second smallest was tiny, but this might be London standard. Honestly no need to book costly bfast, as any other coffee than filter coffee from a termostat is getting charged extra. In the area around the property are various cafes offering good alternatives. Neighbourhood was super nice and safe, lot's to explore. Bus stop to downtown directly in front of the door, bus no 26 brings you directly to Big Ben & Co

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Surprisingly nice.
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything except the prices in the restaurant.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    7.0
    Overall was good but price is not worth it.
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower was not great and the was not working initially - fixed it later.

    Clean and location

    Stayed in July 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless