437 Hackney Road, Tower Hamlets, London, E2 8PP, United Kingdom
#242 of 1,009 hotels in London
Guests' ChoiceBased on 2183 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.1
Value for money
8.0
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
David
United KingdomThe heating/ventilation blew cold air onto our faces/necks when we were in bed. Not much room beside the bed for books, watches, tissues, drinks, etc.
Quirkiness and decor.
Stayed in May 2024
Reviewed: May 27, 2024
Jeremy
United KingdomNothing.
Cool. Very nice. Tom and Jerry cartoons.
Stayed in May 2024
Reviewed: May 23, 2024
Steffen
Germany# The price # Because of the temperature, we had to ask for another blanket (the AC was way too loud) # The room is kinda basic
# The restaurant (food and drinks) was really good!!! # It's close to several locations. # kinda close (15 min to the tube ) to get to central London # very close to the canal and really good bars and pubs and restaurants # in the middle of East London
Stayed in April 2024
Reviewed: May 22, 2024
Alison
United KingdomN/A
Cool reception area, dining area was great - lovely for brunch or lunch! Bedroom was well laid out and roomy enough for two. Bathroom was functional with a great shower. Close to station, and good bars, coffee shops within easy reach, as is Broadway Market.
Stayed in May 2024
Reviewed: May 20, 2024
Cate
AustraliaDespite great design features was lacking in the small things ie bathroom toiletries, tea bags, fresh milk, bottled water
Great location Fun atmosphere Vy thoughtfully designed Great shower
Stayed in May 2024
Reviewed: May 18, 2024
Gabriella
United KingdomOur room was very small, not much space other than the bed but our friends room (same type and price) was larger so it depends on where you are placed. Masks on the bedside lamps a bit creepy
Great value and good location. Lots of fun touches.
Stayed in April 2024
Reviewed: May 16, 2024
Carl
United States of AmericaNo air in the room . Thermostat seemed non performing. Window opens luckily.
Comfortable good location . Lively vibe. Eat drink options nearby outside hotel
Stayed in May 2024
Reviewed: May 16, 2024
Nicholas
United KingdomAccess to filtered water.
Funky. Easy.
Stayed in May 2024
Reviewed: May 12, 2024
Ioan
United KingdomAlthough we liked the hotel, there were two main things that spoiled our stay; 1. Our room had an adjoining door to another room. The occupant next door was really noisy and we could hear all of the noise through the door so this disrupted our sleep. 2. The aircon didn’t work and the room was sweltering which was bad timing with the heat wave
The property was very unique and modern. We liked the style
Stayed in May 2024
Reviewed: May 11, 2024
Priscille
FranceLocation is not in Shoreditch
Amazing stay
Stayed in May 2024
Reviewed: May 7, 2024
Jessica
United Kingdomcheck in took too long noise from cars outside
the hotel design/bars/modernness
Stayed in May 2024
Reviewed: May 3, 2024
Ama
United KingdomThe trend of these type of hotels is to have a trendy bar, karaoke on the TV but to completely remove some of the stuff I really need from a hotel like to be able to contact reception, order room service (even though there is a restaurant you can't order room service), a wardrobe to store my clothes etc. Style over substance.
It is a great location. It was clean. The staff were mostly really lovely.
Stayed in April 2024
Reviewed: May 2, 2024
Henri
United KingdomStaff can be a little inept and a long time spent at reception trying to check in.
The rooms are stylish and comfortable.
Stayed in March 2024
Reviewed: May 2, 2024
Eileen
SwitzerlandI could hear water running in rooms above.
I liked the funky rooms, eco friendly products. Quiet room.
Stayed in April 2024
Reviewed: May 2, 2024
Lucianne
United KingdomDuvet cover was exactly the same size as the bed so once two of you were under it, it was nowhere near big enough. It felt quite thin and thought it wasn’t going to be thick enough but it was fine. There was a LOUD buzzing in the room during the night but it had gone in the morning so maybe a light outside the window or something? Who knows. But it was LOUD.
Design/ambience of hotel and room were great. Cleanliness was high. Staff were really friendly and helpful.
Stayed in April 2024
Reviewed: April 28, 2024
John
United KingdomNot our first stay at Mama Shelter Shoreditch …. And it won’t be our last. We love the friendly atmosphere and staff, the quirky decor, and the location.
Stayed in April 2024
Reviewed: April 28, 2024
Robert
United KingdomWe booked our stay through Booking.com. One of our rooms was a large family double. We had requested and had confirmed a cot in this room. Upon arrival we were told this was not possible due to health and safety and had to change to a much smaller room. On checking out we were given a refund of £50 as the smaller room was cheaper but the refund given was only for 1 night not the 3 we had booked.
Breakfast was good, lots of choices including GF options
Stayed in April 2024
Reviewed: April 27, 2024
Astrid
BelgiumParty noise every evening
Nice restaurant, good breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Susan
MaltaA couple of points- filter coffee at breakfast really poor- very weak. Toiletries in bathroom were not replenished
All round comfort and character; good location
Stayed in April 2024
Reviewed: April 24, 2024
Kate
United KingdomCan't think of anything.
Small but cute room perfect for travelling for work. I used the gym too which was nice.
Stayed in March 2024
Reviewed: April 23, 2024
Andrew
United KingdomThe location isn’t Shoreditch, it’s Hackney! The cocktail mixologist could do with some training.
Every bit as good as the Mama Shelters I’ve stayed in when visiting France.
Stayed in April 2024
Reviewed: April 22, 2024
Trisha
IrelandRooms that are facing the road can be noisy due to traffic on the street below, particularly during daily rush hour.
Interesting hotel, with nice style and a number of cool features.
Stayed in April 2024
Reviewed: April 20, 2024
Anna
SwitzerlandClean, very friendly staff and creative interior design
Stayed in April 2024
Reviewed: April 18, 2024
Annette
SwitzerlandThere was a low buzzing noise in our room. It was coming from outside. The TV did not work well at all. We had to unplug it several times, these were the instructions given to us. Half of the time this did not work.
Atmosphere was fun and lively. Great location. Comfy rooms. Wonderful staff. Good food and overall vibe in the restaurant.
Stayed in April 2024
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