Price…I know you are paying to stay in a prison but I thought the rooms would be more luxurious for the price or even discount off the castle tour when staying at the hotel

Delicious breakfast and hotel was central location so easy to get to everything

Stayed in May 2024

The bed was quite hard. The only poor comment for the stay.

Good position, character with taste and style. Convenient for attractions, theatre and shopping. All the hotel people were efficient, friendly helpful courteous informative and professional. Helping to make the best of the stay as possible. The valet parking was easy and efficient. The cell room was a pleasant surprise, well appointed and mainly comfortable. A very pleasant enjoyable stay.

Stayed in May 2024

I have nothing negative to say.

The room was a nice size and the shower was hot. It looked to be recently remodeled. The location was great and part of historic jail and castle. Walking distance to all the tourist attractions. Close to restaurants, bar, and shopping. Limited parking on site but public parking was close by.

Stayed in May 2024

The saying ‘style before substance’ springs to mind with regard to our bedroom - no electrical socket near a mirror for hairdrying etc, which is not practical.

Stylish, good location. Love the design of the place, incorporating the old prison with new add-ons that blend well. Lovely large bathroom with huge shower area. Comfy bed. We didn’t use the bar or restaurant, so can’t comment on those. The staff were super-helpful.

Stayed in June 2024

Unfortunately the air conditioning in our room did not work so the room was uncomfortably warm on the first night - I mentioned it to reception and they were great as when we returned to our room after a day out the next afternoon they had plugged in a nice portable air conditioner which did the job.

Location of hotel is excellent as is in the heart of Oxford city. The hotel is lovely and staying in an old converted prison works perfectly as has that quirky touch. We upgraded our room which was lovely and the walk in shower was huge. The downstairs bar has a great selection of drinks and staff are very friendly. Breakfast was lovely with a good choice.

Stayed in June 2024

Location. Great knowledgeable staff. Food excellent

Stayed in June 2024

Brilliantly unusual hotel

Stayed in June 2024

everything wad great the amenities excedded all expectations! the room was big and they provided us with a great crib for our baby , the bathroom was also great with a bathtub and a shower with plenty of space

Stayed in May 2024

Unfortunately, I wasn't aware that this historic building apparently doesn't have windows that can be opened. As a result, ventilation is limited, and fresh air at night can only be accessed through the room door. After showering, the entire room has very high humidity, which isn't managed well by the air conditioning. Personally, I found the stay in the cell room quite amusing, but I would prefer a longer stay in a room with windows that can be opened. Additionally, it's important to note that the cell rooms open directly onto the hallway, meaning any noise from the hallway can be heard clearly. This didn't particularly bother us and didn't spoil our stay, but it's good to be aware of.

We had booked a "cell" room. The furnishings were excellent. The bathroom was large and well-equipped. Personally, I would have preferred a walk-in shower instead of a bathtub, but that's a matter of taste. The bed was very comfortable. We did not book breakfast as I found the price to be inappropriate. In addition to a quite high flat rate per person, an extra charge was applied for any hot dishes (such as scrambled eggs, etc.).Otherwise, the staff was very nice and accommodating.

Stayed in May 2024

Second visit. Friendly, helpful and central.

Stayed in May 2024

The room was smaller than I expected.

The room was ok, the bed was comfy. Oxford is a beautiful city, and the hotel has a very interesting architecture. It is a small town so you can walk everywhere.

Stayed in May 2024

Room 101. No one mentioned the spot lights that shine in the window or where the stick was placed to allow you to close the shutters

Stayed in June 2024

The room was very hot

Very comfortable room and hotel was in the perfect location

Stayed in June 2024

Room was comfortable and spacious. Hotel is in a good location. Breakfast was very nice, staff very helpful and friendly.

Stayed in May 2024

Room felt like it needed a refresh. Things looked and felt like it could be updated.

Great location and incredible history of the building. Close to everything you need.

Stayed in June 2024

One gripe I had was that we were upgraded on our room but when we got there it had a wet room rather than a shower and bath.

Gorgeous building and wonderful to see the history.lovely rooms and the cells were amazing.

Stayed in June 2024

Only negatives were a limited restaurant menu (we dined out) and a noisy ventilation unit behind panelling in the bathroom. Staff promised to investigate. This may have been a temporary problem.

Nice large room with little balcony. Coffee machine, kettle, iron and everything you need for a comfortable stay. Fantastic central location snd fascinating historic building. We didn't use the dining facilities morning or evening.

Stayed in May 2024

History and cleanliness.

Stayed in May 2024

Check wasn’t great. No one checked if it was a special occasion which I saw other employees do. It was a special celebration but it was not noted despite me flagging this up on booking. Service charge for making a cocktail on top of room fee? No esp as the price was not adjusted when I asked for no vodka in my cocktail. Feel a bit ripped off tbh.

Location and room comfort and cleanliness.

Stayed in May 2024

Windows cannot be opened. The shower was oddly laid out, which made flooding the bathroom inevitable. When we mentioned this as the reason for our opt-out of the resource-saving no-cleaning-during-our-stay-scheme, they put it down to a drainage issue and claimed to have fixed it. Which of course they hadn’t, as the next shower demonstrated. Also, we were asked to specify when we wanted our car on the day of departure; we did, but then it wasn’t ready, bc of miscommunication among staff. It was then brought quickly enough, but if you do get asked, and plan accordingly, this can cause unwelcome delays.

Excellent location, really quiet, feels very safe 😉, does have parking.

Stayed in May 2024

Great location with lots of interesting history

Stayed in May 2024

The room was hot and the windows didn’t open. There was no air conditioning just ventilation so we had to leave the door open to the hallway to get some cool air. Perhaps a lighter duvet or a sheet would have been better on the bed.

Central location, friendly staff. Interesting building and lovely grass area with outside bar tables

Stayed in May 2024

Not having a fridge in the room was a big negative for us. Apparently there is a fridge somewhere for guests to put things, but we like to have wine and cheese in our room. The shower space was very tiny, although the bathroom was spacious. Car parking was very expensive. (The valet staff were lovely though) We didn’t eat at the hotel because the prices were too high

The bath was great. Nice to have a balcony. Room staff were great. Quiet.

Stayed in May 2024

The price to park at the hotel is ridiculous. At £34 per night I'm glad we only stayed for one especially when the rooms are so expensive to begin with. I have a disability so I find using public transport difficult while carrying luggage. Therefore I rely heavily on my car and need to park at my destination. The lift wasn't working which again was slightly inconvenient but we were offered a room on the ground floor so it wasn't a major issue. One last thing... I know it's not the responsibility of the staff to remind guests but I think it could be asked at check in if the guests have paid the ZEZ charge (if applicable). I only realised when we got home when a friend asked how much I was charged that I'd even heard of the ZEZ. It's not a huge amount to pay in the first instance but it is if you don't realise and get fined.

This was our second time staying here, the 1st time being over a decade ago and it was just as good as it was back then. It's a beautiful hotel/prison/castle with lots of interesting history. The rooms/cells are quirky and a little creepy but spacious and comfortable. The staff are friendly and efficient, they have a wealth of helpful local knowledge and are always on hand to help. Cocktails were lovely, breakfast was tasty and plentiful. We ordered room service late at night which was really enjoyable and arrived in our room super quick.

Stayed in May 2024