Piccadilly, Manchester, M1 3AQ, United Kingdom
#60 of 115 hotels in Manchester
Guests' ChoiceBased on 4627 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
8.8
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 25 May 2024
Lynda
United KingdomExpensive to park , area around the hotel a little grotty. (Not hotels fault ) No minibar fridge in room. Room service app didn’t work. Poached eggs at breakfast were cold .
Pleasant hotel, met expectations. Did the job for a one night stay. Room was comfortable.
Stayed in May 2024
Reviewed: 24 May 2024
Jayne
United KingdomThe noise from the tram and road
Location and decor very nice
Stayed in May 2024
Reviewed: 23 May 2024
Michael
Isle of ManThe price of the breakfast
Convenient position, staff were friendly Nice clean room
Stayed in May 2024
Reviewed: 22 May 2024
Brian
United KingdomNice room , and great room service for breakfast in bed , love the cocktails and great location in the city centre
Stayed in May 2024
Reviewed: 21 May 2024
Sally
United KingdomAlways enjoy our trips to Malmaison & will be back soon! My only slight negative would be food felt a little undercooked at breakfast. Also I book into the spa for a treatment & found this a little lacking this time.
Staff are so hard working & could not do enough to accommodate. Felt a little sorry for staff covering breakfast rush, it felt as if there were not enough staff working to clear tables etc.
Stayed in May 2024
Reviewed: 21 May 2024
Roisin
United KingdomVery close to everything. Pleasant staff.
Stayed in May 2024
Reviewed: 20 May 2024
Janine
United KingdomThe cooked breakfast was lukewarm and soon went cold
It was convenient, clean and comfortable
Stayed in May 2024
Reviewed: 19 May 2024
Johnson
United KingdomSmall room and not a great location
Nice decor
Stayed in May 2024
Reviewed: 19 May 2024
Jon
United KingdomNothing really.
Lovely hotel in a great location near the station. Rooms very comfortable.
Stayed in April 2024
Reviewed: 19 May 2024
Julia
GuernseyBed was a little soft for my liking so otherwise couldn't fault anything.
We were going to Coop Live so location was perfect. Reception staff were warm and friendly. The black-out curtains certainly did their job well, didn't wake up til 9.30am!
Stayed in May 2024
Reviewed: 18 May 2024
Diane
United KingdomAs above
Great location for an early morning departure for train to the airport. Nice decor, comfy bed would suggest window catch needs repair in room 504 as street noise was a problem.
Stayed in May 2024
Reviewed: 17 May 2024
Jeff
United Kingdombreakfast was average, asked for soft poached eggs got hard boiled ones, no cups at coffee machine. could easily put a bottle of water in the room for price you pay for them
Stayed in May 2024
Reviewed: 17 May 2024
Rosser
United KingdomBreakfast seemed overpriced so decided to have breakfast elsewhere.
Room comfortable and clean. Great location, friendly staff and hotel nicely decorated throughout.
Stayed in May 2024
Reviewed: 17 May 2024
Elise
United KingdomPoor seat in room to work from lack of toiletries and poor mirror
Comfortable bed and super convenient location
Stayed in May 2024
Reviewed: 14 May 2024
Mike
United KingdomService at the bar in the evening, and reception staff were excellent
Stayed in May 2024
Reviewed: 13 May 2024
Geoffrey
United KingdomStruggled to find the additional towels
Good location, comfortable and good value
Stayed in May 2024
Reviewed: 13 May 2024
Mary
AustraliaNil
Location, size of rooms, helpful staff
Stayed in May 2024
Reviewed: 12 May 2024
Emma
United KingdomThe temperature of the hotel was a little excessive on what was already a warm weekend.
Convenient location, great modern decor and friendly staff. Comfy bed and blackout curtains made for a great nights sleep!
Stayed in May 2024
Reviewed: 12 May 2024
James
United KingdomNothing really - we’d happily stay there again. The only thing we were less keen on was some of the decor which was trying too hard to be “cool” and lacked the sophistication of the rest of the decor, but at least it wasn’t bland like many hotels.
Spacious, comfortable and well equipped bedroom and bathroom. Quiet room despite busy location. Tasty breakfast. Friendly and efficient staff. Discounted nearby car parking. Complimentary glasses of Prosecco in the bar for my partner’s birthday was a lovely gesture.
Stayed in May 2024
Reviewed: 11 May 2024
Lesley
United KingdomThat you couldn’t get food served in the bar as told kitchen was closed but unable to eat deliveroo except in your room. But told could get room service. Thought kitchen was closed?? Staff attitude to this
Interior decor
Stayed in May 2024
Reviewed: 11 May 2024
Diane
United KingdomWent up for marathon. One of the earlier starters and was promised hot food in the morning. Kitchen wasn’t open and ready til after we had to leave. Really disappointed. Restaurant staff were quite rude and uninterested or have any concept of the situation which applied to a few of the other early elite starters too.
Central and very clean. Reception staff were very helpful.
Stayed in April 2024
Reviewed: 9 May 2024
Jayne
United KingdomI wasn't happy with the price I had to pay as it had gone up considerably a few days after I first looked on the website. The receptionist said the rates change daily.
Location was perfect and I liked the decoration of the hotel interior.
Stayed in May 2024
Reviewed: 6 May 2024
Jessica
IrelandExcellent location close to public transport, shopping and lots of bars and restaurants
Stayed in May 2024
Reviewed: 5 May 2024
Clare
United KingdomThe extra bed for the child was very uncomfortable, with springs protruding and causing discomfort. They had to lie on top of the duvet and fold it over sleeping bag style to sleep.
Very stylish and clean
Stayed in April 2024
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