278 West George Street, Glasgow City Centre, Glasgow, G2 4LL, United Kingdom
#57 of 81 hotels in Glasgow
Guests' ChoiceBased on 2621 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
9.1
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 18 February 2024
Scott
United KingdomThe building work noise at 8.30am on the Saturday Morning. Due to oversized headboard bed was short and feet hung over the end.
Good location for our event
Stayed in February 2024
Reviewed: 17 February 2024
Elaine
United KingdomDifficult hill from local car park
Delicious breakfast, beautiful historic building with architectural features, staff friendly, service excellent
Stayed in February 2024
Reviewed: 10 February 2024
Kathleen
United KingdomNothing
Really cozy, lovely room.
Stayed in January 2024
Reviewed: 7 February 2024
Alison
United KingdomRoom (+ hallway!) was too warm
Great location. All Staff lovely and helpful. Food very tasty.
Stayed in February 2024
Reviewed: 5 February 2024
Ian
United KingdomWe were given the opportunity to purchase a room upgrade which we declined, now we wish we had. Although the room was very nice it was slightly on the small side.
A well maintained hotel with the décor to be expected in a Malmaison hotel. The staff were extremely friendly and helpful. A good bar area too.
Stayed in February 2024
Reviewed: 4 February 2024
Dave
United Kingdomroom was very adequate
Stayed in February 2024
Reviewed: 4 February 2024
Alastair
United KingdomRooms looking a little tired now. No fridge. Little temperature control (room was too warm). Lack of a gym.
Bar area
Stayed in February 2024
Reviewed: 4 February 2024
Rachel
United KingdomStaff were lovely and our room was upgraded for free
Stayed in February 2024
Reviewed: 4 February 2024
Seonaid
United KingdomRoom was overheated so didn't sleep well.we overlooked the bar roof and rain pinged off it all night...nothing could be done about rain but just a constant noise.
Very comfortable clean rooms. Bar lovely and a great cooked breakfast.
Stayed in February 2024
Reviewed: 4 February 2024
Carol
United KingdomWonderful location, very friendly staff and excellent value for money. What's not to like. Breakfast was fantastic, the best scrambled eggs ever!!
Stayed in February 2024
Reviewed: 4 February 2024
Liam
United KingdomNo beans with breakfast is probably my only fault
Andrew on reception was fantastic, spent time to ensure we were aware of all facilities and greeted us with a big smile which made us all feel welcome immediately. Really pleased gentleman
Stayed in February 2024
Reviewed: 31 January 2024
Margaret
United KingdomThe bedroom was a bit dark.
The staff were very welcoming and helpful. Central location. Good breakfast.
Stayed in January 2024
Reviewed: 30 January 2024
Gemma
United KingdomThere was a really lovely receptionist called Megan - she was ace! And made the stay memorable
Stayed in January 2024
Reviewed: 28 January 2024
Michael
United KingdomDecor wise we found it all very dark . To us this felt dingy rather than cosy
Great location - easy walk from events and food we were going to. Friendly welcome. Comfortable room. Great breakfast
Stayed in January 2024
Reviewed: 24 January 2024
Paul
United KingdomPoor coffee at breakfast and exorbitant price. We only had breakfast on the final day for convenience.
Provision of clean non-slip bath mat and handrails for bath. Warning about temperature of water. Good bathroom facilities overall.
Stayed in January 2024
Reviewed: 14 January 2024
Jan
United KingdomThe entry level double room is small and the bathroom is particularly cramped. The room lighting is full on with no way to create a less bright ambience.
The style is great, the staff friendly and professional. Breakfast is well presented and good.
Stayed in January 2024
Reviewed: 13 January 2024
Fotis
United KingdomSomehow the cold water was very warm. Didn't feel safe or pleasant to drink or to make coffee with it. The same pipes were also quite noisy and pressurised and would spray water and air when I opened the tap after a few hours of staying closed.
Clean and well presented. Good food and great staff!
Stayed in January 2024
Reviewed: 8 January 2024
Louise
United KingdomNothing!
The staff were personable and professional, the Staycation package was great value and the room and public areas had personality and met 4* standards.
Stayed in January 2024
Reviewed: 5 January 2024
Shona
United KingdomFloor in room very creaky and noisy
Great breakfast, lovely hotel with great staff
Stayed in December 2023
Reviewed: 5 January 2024
Ailidh
United KingdomVery creaky floorboards and perhaps the cleaning could be upped a bit. Overall a good stay.
Very quiet, good location, friendly staff.
Stayed in January 2024
Reviewed: 4 January 2024
Justine
United KingdomThere was a bar tender serving when we came down who was turned with his back to us watching the football on the TV very intensely. I know that he knew we were there as we it's a small area and we were only a meter or so away so he was deliberately ignoring us until we said excuse me. When he did turn round he looked quite grumpy and delivered fairly frosty service before returning to the TV screen. I would expect this attitude from staff at McDonald's but not Malmaison. The front desk staff and breakfast staff were absolutely amazing and faultless 10/10. I was slightly disappointed with the club room as it seemed the size I would expect for a standard room at Malmaison and didn't have the extra small luxuries I'd expect e.g. the bath tub was still too small for me to actually use as a six foot tall person so I was disappointed not to have a bath. The tap was also terrible and only produced a trickle so took ages each time you filled the kettle or washed your hands etc. the water pressure in the shower was also pretty bad which I would not expect in a luxury hotel
Some absolutely excellent staff at both front desk and the restaurant at breakfast who were friendly and happy to help at all times. The food at breakfast was excellent. The bed was really comfy and I had a great night's sleep.
Stayed in December 2023
Reviewed: 2 January 2024
Eric
United KingdomThe upgraded room 552 , was a good price but a very impractical room , with poor lighting on stairs , bedroom up stairs , bathroom down was a bit of strange one.. Tee/coffee making was a little over the place as only 1 power point up stairs .. shower had 2 temps, scalding or freezing. And weirdly the light coming off the air con was like a full beam car at night.. we enjoyed our stay but feel that room was just a little bit all over the place and may need looked at.
Location was ideal
Stayed in January 2024
Reviewed: 31 December 2023
Maggie
United KingdomThe weather!
Room facilities as travelling with dog was great as dog given own bed and toys plus treats. Bar facilities for dining was useful as had dog. All staff friendly and made big fuss of our dog. The bed was comfy and large.
Stayed in December 2023
Reviewed: 31 December 2023
Nigel
United KingdomParking is not local to the property
Good location
Stayed in December 2023
Reviewed: 30 December 2023
Ricardo
United KingdomPillow
Meghan was exceptionally helpful and welcoming. She is very nice.
Stayed in December 2023
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