Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Glasgow hotel reviews
  4. Reviews of Malmaison Glasgow

Reviews of Malmaison Glasgow This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

278 West George Street, Central Glasgow, Glasgow, G2 4LL, United Kingdom

#57 of 81 hotels in Glasgow

Guests' Choice

Review Score

Based on 2632 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    7.7

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 3, 2024

    8.0
    Comfortable well appointed hotel, not far from the action
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Only minor gripes here, opportunities for improvement. The bar only had lagers and an IPA. No darker beers, not even cans of Guinness or similar. Seemed an odd omission. The duvet on the bed was too much for the temperature in the room. I eventually pulled the duvet out to just use the cover as a sheet which was more than enough. There was no separate light for the cupboard including the hot drinks and the safe. This meant you need to put all the ceiling lights on to see, which wasn't great for anyone sleeping at the time. Should be easy to fit something more specific.

    The building itself is very interesting, consisting of an old Greek church and an adjoining building. It's well appointed, and the staff are very friendly and helpful. It was comfortably warm when we were there. There is a bar and a bistro in the basement of the hotel which looked good (didn't try, see below). Location is good, not in the centre of things but only a small walk away; we only walked for the few days we were there. Room was well maintained and had some great tea and coffee options.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    8.0
    An interesting modern hotel with all amenities, within an easy walk of the City Sightseeing Bus
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    We wanted a room with two beds but we got a pair of twins that could not be separated. There were issues getting lights to switch on, and there was no outlet near the head of the bed for my CPAP.

    The staff were all very helpful, and provided me with an extension cord for my CPAP. When the main elevator was not functioning they let us use the service elevator.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    9.0
    Handy location and just out of the main busy parts of town, I'd go back to the MalMaison
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing.

    The welcome at reception was very good, nice chatty receptioniste, able to provide some history and nearby restaurant information. The room was excellent - quiet, clean, well equipped with dressing gown, hairdryer, ironing, safe if one wanted any of those. Bathroom clean, modern.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Road works outside our room started up at 7am.

    Beautiful building. Easy to navigate. Good location.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Love the Malmaison chain
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable place to stay

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Would definitely return
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was on the small side

    Location was perfect for a weekend in Glasgow

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Great place for a wedding!
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in Malmaison Glasgow for our wedding. We had the reception lunch in MalTwo The staff were amazing, the suite was lovely and quiet and the food was decent. Everyone was just really nice.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room poorly maintained and ceiling thick with dirt and dust nit pleasant.

    Jamal in the breakfast dining room was very friendly and helpful excellent customer service skills and mark the maintenance man was helpful as there was a loose wall socket. The spotlights in the ceiling were thick with dirt and dust which I thought was poor as the room should have been cleaned to a properly before guest arrival..

    Stayed in May 2024

  • Reviewed: May 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Club Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of natural ventilation despite having large sash and case windows.

    Size of room. Quietness.Relaxing

    Stayed in May 2024

  • Reviewed: May 25, 2024

    7.0
    It was okay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn’t a great location and either all the road works around it was difficult to get around

    The bar and the bar staff were lovely

    Stayed in April 2024

  • Reviewed: May 25, 2024

    8.0
    Trendy hotel with some nice touches free upgrade
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No food, poor room service

    Was quirky

    Stayed in April 2024

  • Reviewed: May 25, 2024

    8.0
    Nice room
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH

    Room and bed very comforatable; felt like home. Also staff helpful and food good BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH BLAH

    Stayed in April 2024

  • Reviewed: May 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Club Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice, sleek modern hotel. Great restaurant. Good breakfast, good beds and nice spacious room

    Stayed in March 2024

  • Reviewed: May 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    N/A

    Room

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    For the money, good value.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internal room, no external view.

    Good food, clean room, helpful staff.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    On check-in the individual ignored us for an extended period while they completed some administrative task. However frustrating it may be to have to interrupt an activity to deal with customers, they should be reminded that the people who pay should be the priority. The dining room is very dark and gloomy - brighter lights would help.

    With one exception the staff were helpful and attentive. Breakfast was excellent.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Not as good as it used to be
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 257 next to supplies cupboard and service lift. Noisy outside me early morning as staff got supplies

    Excellent breakfast staff lovely reception helpful

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    A comfortable hotel with an excellent breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The parking was a bit of a walk from the hotel. It would be ideal if you could park at the hotel free of cost but clearly this isn't an option.

    Very nicely decorated, comfy bed, great location, parking was good, quiet room, polite, efficient and friendly staff, excellent service at breakfast, high quality food and drink...we had a wonderful stay.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful room, great dinner, very friendly staff.
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 1 night

    Incredibly comfortable bed. Delicious dinner.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Club Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit too dark in my bedroom- although the room was large and comfortable

    Quirky and interesting, like all Malmaison properties. The history of the building is worth looking up, along with some of the internal design features. If you are looking for a step back in time, dim lighting and a central Glasgow location, this is it

    Stayed in April 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 3 nights

    There is a plumbing issue. Hot (not just warm) water would come out of the cold faucet almost every time we turned on the faucet. Poorly distributed light for the room.

    Bed mattress was good. Hot plates for the breakfast were good.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    .

    Stuff

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Great location for the Hydro
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower handle came off in my hand

    Style, staff, location

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Quirky
    • Business trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No views only over road works and the cold tap ran very very hot

    It is quirky, super comfy beds, central enough

    Stayed in May 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless