Charles street, Manchester, M1 7DF, United Kingdom
#27 of 116 hotels in Manchester
Guests' ChoiceBased on 12154 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 26 September 2024
Hannah
United KingdomWe had put the sign on the door to state we were in and room service entered anyway and then took the key car from our lighting area so we had to then get a new one.
I loved the entire room and just the entire hotel. It was so clean and so welcoming and the beds were so comfortable and the room was everything we needed. So spacious and reception was so helpful.
Stayed in September 2024
Reviewed: 26 September 2024
Jose
JerseyNothing
The location
Stayed in August 2024
Reviewed: 25 September 2024
Laura
MaltaVery modern and clean
Stayed in August 2024
Reviewed: 24 September 2024
Helen
United KingdomNot being able to work the control heating system.
Smart, clean and tidy. Easy self check-in.
Stayed in August 2024
Reviewed: 24 September 2024
Vera
United KingdomNone
Clean with very pleasant staff
Stayed in August 2024
Reviewed: 24 September 2024
Ian
United KingdomNothing!
Excellent, welcoming, friendly and helpful staff, especially Aya, and we hope her daughter arrives safely in a few weeks! Room was excellent, bed comfortable, bathroom great as well. We were going to a gig at the Ritz, so location excellent, and also a nice walk to the city centre. Breakfast was excellent, and the bar was great as well when watching football! Car parking is easy and a short walk from the hotel. We would happily use this hotel again.
Stayed in September 2024
Reviewed: 24 September 2024
Fernanda
BrazilClean, nice location, very good breakfast with options for vegans and lactose intolerants. Comfortable beds, nice shower. Contactless check in and check out very easy
Stayed in August 2024
Reviewed: 24 September 2024
Fatima
United KingdomNothing
It was neat clean and welcoming
Stayed in September 2024
Reviewed: 24 September 2024
Cairo
United KingdomMy company haha.
Super clean and staff were very attentive.
Stayed in September 2024
Reviewed: 23 September 2024
Steve
United KingdomGood location with easy parking. Friendly staff. Clean and comfortable room that was nicely decorated.
Stayed in September 2024
Reviewed: 23 September 2024
Shanty
United Arab EmiratesExcellent location, friendly staff
Stayed in September 2024
Reviewed: 23 September 2024
John
IrelandNo Netflix on TV.
Everything . But it would be better , if they had , toilets, in the bar and , Restaurant area. People have to use the , first floor.
Stayed in August 2024
Reviewed: 23 September 2024
Thomas
United KingdomNothing are stay was wonderful will certainly be back .
The room was so good spotless loved the breakfasts to .
Stayed in September 2024
Reviewed: 23 September 2024
Elaine
United KingdomResidents bar area closes too early.
Excellent staff so helpful and welcoming. Lovely breakfast buffet and spacious dining area. Room was quiet and clean. Good size. Bed and pillows comfortable.
Stayed in September 2024
Reviewed: 23 September 2024
George
United KingdomClean room, great breakfast with plenty of choice and good quality produce, a quiet room, close to railway station
Stayed in September 2024
Reviewed: 23 September 2024
Sophie
United KingdomReally enjoyed our stay. Beds were so comfy!
Stayed in September 2024
Reviewed: 22 September 2024
Clive
United KingdomNothing all good
Nice modern hotel. Great location, not far from a car park. Lovely breakfast.
Stayed in September 2024
Reviewed: 22 September 2024
Govani
United KingdomPrice. But it was a match weekend
Clean efficient and great location. Rooms comfortable and everything well put together
Stayed in September 2024
Reviewed: 22 September 2024
Nicola
United KingdomCentral location with excellent staff
Stayed in September 2024
Reviewed: 22 September 2024
Aidan
United KingdomThe brunch, whilst having a lot of food, in terms of variety was slightly limited, but honestly a really minor thing.
The room was lovely and comfortable. The location was really good for us as it was close to where we wanted to be but isn’t very central if you’re hoping for that. Our brunch was nice and plenty of food, with service being exceptional. Staff were incredibly friendly and helpful, as well as quick to resolve any issues
Stayed in August 2024
Reviewed: 22 September 2024
Jonathan
United KingdomA few spots in the room that weren’t as clean as they should have been. The room had a green emergency light that couldn’t be turned off and was very bright at night.
The little details like having separate shampoo and conditioner. Free Prosecco in the room. Nice comfy beds, nice shower.
Stayed in August 2024
Reviewed: 21 September 2024
Anil
QatarNothing.
I had 2 different booking where by I had to switch the room. But hotel help me to continue in the same bigger room. It really helpful and that avoided the hassle of moving to another room that include packing, checkout and Check-in. It made the stay even better.
Stayed in September 2024
Reviewed: 21 September 2024
Jussip
United KingdomThe hotel is in the perfect location for the theatre, we were going to the theatre to watch a show. The rooms were very comfortable & the breakfast was excellent, plenty of choice. Definitely stay here again.
Stayed in September 2024
Reviewed: 19 September 2024
Liam
AustraliaRoom, staff and breakfast were brilliant.
Stayed in September 2024
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