Charles street, Manchester, M1 7DF, United Kingdom
#27 of 118 hotels in Manchester
Guests' ChoiceBased on 11089 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 21 June 2024
Ozdemir
TurkeyBreakfast was wonderfull
Stayed in June 2024
Reviewed: 21 June 2024
John
United KingdomNothing - maybe have a notice board/map for whats on in the local area
Great property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room. Staff were super attentive
Stayed in June 2024
Reviewed: 21 June 2024
Isabelle
FranceNo microwave
Personnel was kind and helping. The rooms were clean and we appreciated that it came with an hair dryer and an ironing board. The hotel was perfectly situated, right in the heart of the city.
Stayed in June 2024
Reviewed: 21 June 2024
Bradley
United KingdomThe gym and friendly staff and they complemented me and my boyfriend
Really clean and friendly staff
Stayed in May 2024
Reviewed: 21 June 2024
Richard
United KingdomNothing
Absolutely one of the best hotels we've stopped at in Manchester and we go there regularly. Highly recommended and really close to Oxford road station.
Stayed in June 2024
Reviewed: 21 June 2024
Emma
JerseyThe shampoo bottle didn’t dispense any shampoo which was awkward!!
Stayed in June 2024
Reviewed: 20 June 2024
Dana
United KingdomLifts took so long
Great rooms. Cosy and warm.
Stayed in June 2024
Reviewed: 20 June 2024
Catherine
United KingdomPrice of food in bar/reataurant
Clean and close to where we were visiting
Stayed in June 2024
Reviewed: 20 June 2024
Christine
United KingdomThis wonderful hotel was located a 4 minute walk from Oxford Road Station, perfectly situated for all the facilities and just a few minutes walk from St Peter's Square and the tram network. I visited with my son ahead of going to a concert. We loved how clean, comfortable, and pristine the room and the hotel facilities were. Such a brilliant find and exceptional good value for money. The checking in and out facilities were a breeze. We will definitely come back to this lovely hotel.
Stayed in June 2024
Reviewed: 19 June 2024
Bridge
United KingdomDrove from South Wales to watch Mr. Bungle at the 02 Ritz with my son, the location is literally 3 minutes away from the venue. The room was great, beds were the comfiest I think I've ever slept on and the staff were awesome - always ready to help. If any other band I want to see play the Ritz, this will be my hotel of choice everytime.
Stayed in June 2024
Reviewed: 19 June 2024
Marks
AustraliaOnly applicable to certain rooms I think but I didn’t have a window I could open so it was a little stuffy. But I can see other rooms did when outside the building. Just something to factor if air circulation is a thing when sleeping for some.
Great location and easy to get to. Check in had both self service and staff available. Room was great size, bed was exceptionally comfortable and the bathroom was clean and modern. Restaurant had a good selection of food for meals as well.
Stayed in June 2024
Reviewed: 18 June 2024
Geraghty
IrelandIt is a chain hotel. Ok but expensive.
Good location. Helpful reception staff.
Stayed in June 2024
Reviewed: 17 June 2024
Laura
United KingdomThe rooms were too hot through the night.
Great location and comfortable beds.
Stayed in June 2024
Reviewed: 17 June 2024
Francesca
United KingdomEasy check in service with great, friendly staff. Bed was super comfy! Most comfortable hotel bed I've stopped in. Excellebt value for money in the city centre. Large, spacious room.
Stayed in June 2024
Reviewed: 17 June 2024
Victoria
United KingdomThe only thing that I didn't like was that the bathroom fan seemed to be on whenever the lights were on in the main room, even when the bathroom light wasn't on.
Hotel was clean and the staff were approachable. Good location near Oxford Road Train Station which was good for me
Stayed in June 2024
Reviewed: 17 June 2024
Yvonne
IrelandThe air freshener went off too much
Great location
Stayed in June 2024
Reviewed: 17 June 2024
Louisa
United KingdomCheck out in the morning, there seemed to be two members of staff with only one dealing with a customer who appeared to be having more questions about their stay. There were two more people waiting to speak to reception and therefore I did not have time to wait to speak to them myself and had to leave. As this was peak check out time (7.30am) there should have been more than one person working the desk.
Stayed in May 2024
Reviewed: 17 June 2024
Rebecca
United KingdomVery clean and modern, air con was set at just the right temperature. Lifts worked very well and never had to wait long at all. Check in was prompt efficient.
Stayed in June 2024
Reviewed: 17 June 2024
Charlotte
United KingdomIt was a bit expensive the night we booked for, probably because there was a concert on.
Lovely room and the bed was very comfortable
Stayed in June 2024
Reviewed: 17 June 2024
Deniz
United KingdomWhen moving the bed it was clear that when cleaning to vacuum under the bed was missed as There were nut shellsunder there
The breakfast was really Nice a very good variety but got quite busy
Stayed in May 2024
Reviewed: 16 June 2024
Aris
United KingdomI paid for the flower/congratulations package, and I would not recommend anyone to do this your better off using the £30 buying balloons, petals, banners and flowers yourself. I got the worlds smallest banner on the wall and 7 small red balloons
Room was very spacious and the bed was very comfortable
Stayed in June 2024
Reviewed: 16 June 2024
Kathryn
United KingdomComfy rooms and great breakfast
Stayed in June 2024
Reviewed: 16 June 2024
Lee
United KingdomGreat location,staff very friendly,room clean and comfortable
Stayed in June 2024
Reviewed: 16 June 2024
Gr_eg
GreeceThe staff responded perfectly before my arrival to meet my requests and room modifications I requested. Everything was as communicated and as expected. Would recommend.
Stayed in May 2024
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