Renfrew Street, Central Glasgow, Glasgow, G2 3BW, United Kingdom
#13 of 81 hotels in Glasgow
Guests' ChoiceBased on 11617 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.1
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 7, 2024
Marta
United KingdomVery nice hotel in a good location in center of Glasgow. Rooms are clean and cosy, good breakfast.
Stayed in June 2024
Reviewed: June 7, 2024
Carla
IrelandCheck out time a tad early usually 12pm everywhere else
So close to the bus for the airport stunning hotel loved it
Stayed in June 2024
Reviewed: June 7, 2024
Gary
United KingdomNothing
Location & the room is brilliant for the price. Clean, facilities brilliant.
Stayed in June 2024
Reviewed: June 7, 2024
Antonio
AustraliaCentral location, good breakfast included
Stayed in June 2024
Reviewed: June 6, 2024
Richard
United States of AmericaNothing
Room was great, staff was beyond friendly and the complimentary breakfast was amazing. The best I have ever seen.
Stayed in June 2024
Reviewed: June 6, 2024
Natasha
United KingdomNothing!
Really nice hotel, super clean and decor was very nice. In a very central location but never heard a single noise all night, has a great sleep!
Stayed in April 2024
Reviewed: June 6, 2024
Camilo
United KingdomThe breakfast was very good, but it could have had more veggie options. It could also have been more varied between days.
The view from the room was stunning. The room was also very comfortable and quiet. Staff were exceptionally friendly and helped us quickly whenever we had any questions.
Stayed in May 2024
Reviewed: June 6, 2024
Alan
United KingdomZero ...... All aspects were most satisfactory.
This relatively new Glasgow Hotel is located very centrally, has staff in reception, room service and breakfast restaurant who are 'par excellence'. Jack, on duty at breakfast, was polite and professional, also obviously overall a young man with management potential. Breakfast food choice was high quality and deserved our compliments to the chefs. Our 10th floor king room with WC & shower was immaculate. The king bed was dressed in clean fresh cotton entirely, overall most comfortable, pillows included. Highly recommended and excellent value overall.
Stayed in June 2024
Reviewed: June 6, 2024
Derek
United Kingdomgood location, close to bus station.
Stayed in June 2024
Reviewed: June 6, 2024
Liam
United KingdomTV in the room did not work and there was unfortunately was nothing staff could about it.
Extremely friendly/helpful staff, nice modern look and good bar.
Stayed in June 2024
Reviewed: June 6, 2024
Caroline
AustraliaCleanliness of the hotel and the friendly staff.
Stayed in June 2024
Reviewed: June 5, 2024
Shona
United KingdomThere wasn’t anything I didn’t like about the property.
The hotel was clean, modern and very comfortable. The location was also really for the venue that we were headed to.
Stayed in June 2024
Reviewed: June 3, 2024
Howard
United KingdomHaving grapefruit available for breakfast and omelette as an option especially since I am vegetarian.
Breakfast was good value and the cleanliness impressive. The lift facilities were very good including security features.
Stayed in June 2024
Reviewed: June 3, 2024
Deborah
United KingdomLots of noise from outside overnight. Maybe to be expected in city centre.
Friendly welcome, lovely spacious room. Comfortable bed and seating. Spotless bathroom with fabulous shower. Enjoyed relaxing in the bar lounge after a busy day in the city!
Stayed in June 2024
Reviewed: June 3, 2024
Andrew
United KingdomMy wife had a coffee from the machine in our room and unfortunately it was cold.
Breakfast was good , plenty of variety. The location was excellent
Stayed in June 2024
Reviewed: June 3, 2024
Alan
United KingdomNo mini bar fridge in the room. Lights were a bit bright even with only one side light on in the evening.
Great location, friendly staff and clean comfortable room.
Stayed in June 2024
Reviewed: June 3, 2024
Pamela
United KingdomClean, tidy , well organised
Stayed in May 2024
Reviewed: June 3, 2024
Katie
IrelandNothing
Great hotel in the centre of everything, the beds are so comfortable and the rooms are always clean. I stay here every time that I visit Glasgow :)
Stayed in April 2024
Reviewed: June 3, 2024
Edgar
United States of AmericaNot enough towel hangers in bathroom
Stayed in May 2024
Reviewed: June 3, 2024
Zakiah
Saudi ArabiaNothing
The location was great in the center u can walk in easily.. the room was clean and has everything u need .. recommended this hotel for glasgow !
Stayed in June 2024
Reviewed: June 2, 2024
Shirley
United KingdomThe space of the room, and the bed was so comfortable. Liked that you have to use ur key card for the lift makes it feel safe.
Stayed in June 2024
Reviewed: June 2, 2024
Liuskary
ChileNothing. Everything was excellent.
Beautiful rooms. Friendly staff.
Stayed in June 2024
Reviewed: June 2, 2024
Agnes
United KingdomNight club across the road.. so couldn't leave window open at night.
Room was nice comfortable. Breakfast had a great choice
Stayed in June 2024
Reviewed: June 2, 2024
Jane
United KingdomRoom was hot at night, air con switched off during night
Central location. Spacious room,
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content